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“Very Pleasant”

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Mercure Gold Coast Resort
Ranked #1 of 1 Hotels in Carrara
Certificate of Excellence
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1,142 reviews from our community

Traveler rating
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    511
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Newcastle, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 15, 2013

A couple of issues on our stay....
1. We asked for a huge spider and web to be removed from our veranda on arrival - we are still waiting...:(
2. Full price adult breakfast charge for my daughter (13yrs) and son (16yrs) was an absolute outrage!
3. Wedding reception noise on our first night and pack of drunken golfers on our second nigh made sleep IMPOSSIBLE :(
Not happy :(

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank drcarl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 13, 2013

The staff were simply the best wish I could say the same about the room mouldy shower spa did not work hair dryer did not work iron did not work was to far away from the coast line the breakfast was very good bed was comfy nice big king size bed I don't think it was value for money I will not be staying again

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Toni F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

Hotel Transfer: We drove to the hotel from Brisbane. Very easy to find and we used the free self-park facilities which were excellent. We never had a problem finding a park. The hotel does offer valet parking but we didn’t use this.

Check in / check out: Checking in & checking out was very quick and efficient. When checking in the gentleman on the counter confirmed our Le Club membership and confirmed we would be getting points for our stay – I thought this was a nice touch!

Room Type: Spa King Room

Room Pro’s: Great clean room located on the ground level. Bathroom was good size and nice with a good size spa bath in the corner. Air conditioning and heat worked well. Balcony door opens to a little, somewhat private, courtyard with a partial view onto the golf course. The room has tea & coffee making facilities with a good selection. Good wardrobe space.

Room Con’s: Could not find anything wrong with the rooms – they are what you would expect

Hotel Spa: We did not use the spa facilities.

Hotel Pools: The pool area is lovely. We did not use the pool this time around but have in the past.

Hotel Grounds: The hotel grounds consist of the pool area and the golf course. There are a lot of areas that you can walk around

Restaurants / Room Service: We ate at the restaurant for the breakfast buffets and dinner 1 night on our anniversary. The breakfast buffet was really very good. A good choice of food and the scrambled eggs were my favourite! When owned by the Radisson there used to be a weekend seafood buffet, which was great. The Mercure no longer do this. The dinner menu is very nice and the quality of food was very good. The serving sizes are quite large. The prices are not cheap, but reasonable. We spent about $115 for dinner for 2, which consisted of an entrée, 2 large portion mains, shared desert and 2 cider beverages.

Hotel Location: I really like the location of this hotel. It is close enough to drive to all the attractions of the Gold Coast but does not have that busy Gold Coast vibe.

Hotel Service: The service in this hotel was good. Check in / check was easy and quick. The staff at the front arrival area are pleasant and the cleaning staff did a great job every day!

Overall Assessment: This is the 3rd time we have stayed here for a weekend getaway, first time under the Mercure (Accor) branding. This is a good hotel and we have always enjoyed our stays here.

Room Tip: The Spa King rooms are very nice – would recommend

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blimeytravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Gold Coast Resort

Property: Mercure Gold Coast Resort
Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Location: Australia > Queensland > Gold Coast > Carrara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Carrara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Official Description (provided by the hotel):
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara

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