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“Enjoyable family visit.”

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Mercure Gold Coast Resort
Ranked #1 of 1 Hotels in Carrara
Certificate of Excellence
Reviewed April 2, 2013

We stayed at the Mercure Gold Coast Resort for three nights. We had a garden room suite which I highly recommend if you have children. The room was spacious and comfortable. The resort is very handy to the theme parks, pacific fair and everything you need from the Gold Coast, however it is nicely situated from all the hustle and bustle and a nice retreat after being at theme parks etc.
The staff are very friendly and offer great professional service and certainly made our stay very enjoyable.

The restaurant is very good. We had dinner there twice and used our Le Accor club card and got great value for money.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 1, 2013

If you are looking for somewhere to stay that is comfortable and well priced, then look no further than the Mercure Gold Coast Resort. This is the 5th time we have stayed here and always find the rooms to be very clean, the grounds in immaculate condition and the food is superb.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank CGB970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed April 1, 2013

Staff at this site are excellent, pleasant and attentive, they are a credit to management.
Recent changes to the buffet (not missed) have not resulted in a substantial expansion of the a la carte menu, this could be improved, particularly for frequent visitors or long stays (>3 or 4 days)
The new ale choices on tap are not an improvement.
Overall great place to stay and far from the madding crowd.

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

This Resort has a convenient location to all of the Gold Gold Coast's main attractions. Twenty minutes from the GC Airport, 20 minutes to theme Parks, 10 minutes to Surfers Paradise and beaches. Great for families or the golfing nuts.

Room Tip: Ask for Golf Course facing room
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  • Stayed: March 2013, traveled solo
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1  Thank ruskiedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this reviewResponded March 31, 2013

Hi ruskiedog, thank you for your response and central location is certainly one of our key points for the property, very easy to go any direction. Golf course views definitely are positive and an excellent room tip for fellow reviewers. We look forward to seeing you back in the future.

Kind Regards,
Jamie

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Reviewed March 27, 2013

very good resort - lovely restuarant - great pool - nice food - great ambience - rooms could do with some TLC - but overall a very nice place to stay - felt very comfortable -
be warned though = very hard mattress & pillows

Room Tip: take your own pillow !
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  • Stayed: March 2013, traveled as a couple
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Thank Iwashere2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this reviewResponded March 28, 2013

Hi Heatherwashere2, thank you for your feedback and great to hear that you enjoyed your stay with us. I have noted in particular about the pillows and will follow through personally. We look forward to seeing you again in the future and a very Happy Easter. Regards, Jamie

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Reviewed March 27, 2013

very tired and needs upgrading however price we paid indicated this. Not close to services.Male on front desk was abrupt. Rooms a long walk away.
rooms good size but very run down. Buggy to get to room was good but walked 4times back not easy in high heels and formal dress.
We had gone there the week before with 2 other couples for dinner which was good and good value waitress not so good male on restaurant desk excellent and friendly.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Rhonda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this reviewResponded March 28, 2013

Thank you for your response and feedback I am particularly concerned with a couple of my team who did not provide the service that is to be expected from a Mercure Resort. It would be appreciated if you could contact me directly on 07 5555 7719 so I can personally follow through on this. Have a fantastic Easter. Kind Regards, Jamie

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Reviewed March 25, 2013

Wonderful stay. Hotel overlooks golf course. Just a few minutes drive to Gold Coast. Great room. No wi-fi but adaptors available to provide wi-fi from ethernet connection in room (deposit required). Did not eat at hotel. Prices very high for us with GBP weak against AUD. Would definetly stay here again

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank michael m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this reviewResponded March 28, 2013

Hi Michael M, great to hear of your positive stay with us and I understand the currency challenges with the Australian Dollar. As another note currently we are trying to have a wireless ethernet connection installed with a view to having wireless and not just cabled throughout the resort. I hope you are able to experience this on a possible return to the Gold Coast. Kind Regards, Jamie

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Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Phone Number:
Location: Australia > Queensland > Gold Coast > Carrara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Carrara
Price Range: $90 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Official Description (provided by the hotel):
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara

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