We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Gold Coast Resort
Nearby Hotels
$165
$91
Official Hotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$111
$108
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Gold Coast Inn(Surfers Paradise)(Great Value!)
$79
$75
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Crowne Plaza Surfers Paradise(Surfers Paradise)(Great Value!)
$94
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
The Star Grand at The Star Gold Coast(Broadbeach)(Great Value!)
$255
$186
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Wyndham Surfers Paradise(Surfers Paradise)(Great Value!)
$463
$94
Expedia.com
View Deal
  • Free Parking
  • Pool
TripAdvisor
View Deal
  • Free Parking
  • Restaurant
TripAdvisor
View Deal
  • Free Parking
  • Pool
The Emerald(Surfers Paradise)
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
  • Free Parking
  • Pool
Reviews (1,317)
Filter reviews
1,317 results
Traveler rating
432
580
193
68
44
Traveler type
Time of year
LanguageAll languages
More languages
432
580
193
68
44
Show reviews that mention
All reviewscarrara marketsgold coastaccor memberplay golfpalm meadowsmain buildingroom serviceshuttle busminute drivetennis courtsmain poolking roombuffet breakfastmini barrelaxing stayreception areasurfers paradise
FilterAll languages
Updating list...
1,125 - 1,130 of 1,317 reviews
Reviewed December 31, 2012

Stayed there for 5 nights. The locked on the main door of the room was jammed/broken for 2 times. The first one, the staff didn't even apologise for the inconvenience. Second time the other staff apologised because we were not happy at all and he mentioned will report to management, but nothing happened.
The top floor one was terrible, the air con wasn't cold enough and I was sweating in the room. Requesting to move to lower floor and the staff wasn't eager to help until my wife and myself insisted. Terrible for a 4 stars hotel. Stayed many times at other Mercure / Accor hotels and never had any major issue until this one.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank JayBat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

For a four n half star resort,it's not quite up to scratch,rooms aren't to modern,with oldish kind of furniture,the pool ain't the size as it looks on the website.much smaller,there's not really much views in the middle of the resort,as we are on top floor n only look at a road!!

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chicka2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

Take the bus, hire a car, or pay a lot in taxi fares. Alternatively stay there and enjoy a decent pool and some golf. Rooms were fine but there is no wireless Internet. You can book a router but they gave my prebooked one to someone else. Had dinner delivered twice and it was decent for the price. If you like footy the Suns ground is one attraction that is in walking distance.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank makadalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012 via mobile

The staff at this hotel could not be faulted but the hotel wasn't up to expectations. Rooms were two and a half to three stars at best. Why hotels still have showers over baths I'll never know but I hate them. Hotels should disclose this on their websites as I'd never stay in a room with this set up if given the choice. I was in town for a wedding so can't comment on the Golf Course. I understand Mecure are about to take over the management of this hotel. My suggestion to them is to hold onto the staff and fix the rooms and bathrooms!

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank sunburnt_country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

Didn't want to dine at restaurant so got room service instead and the food was cold and there was a hair in the food and meal was shy of $100 and didn't get more than a few mouthfuls. They did try and replace it but who would want the same rubbish again. Still had to pay for meals to full cost and to top it off my wife was sick all night.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Riggers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews