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“Great apartment for the family” 5 of 5 bubbles
Review of Sandcastles on the Broadwater

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Sandcastles on the Broadwater
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great apartment for the family”
5 of 5 bubbles Reviewed August 14, 2013 via mobile

The apartment was clean and spacious. BBQ facility and pool were excellent and the security made us feel very comfortable. Will defiantly be back again and have already recommended to a few friends! Only bad thing was a few visible signs that previous occupants didn't do the right thing :(

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Decbry01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    56
    67
    19
    15
    7
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96
27
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
auckland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

we had a three bedroom for our family holiday including three couples and a toddler. we had a view of the broadwater which was nice. apartment was roomy although probably a wee bit small for three couples think more suited to couple and their children. the downside for us was the traffic noise from the apartment as we were right by the road and was rather noisy although as we were there for longer we got more used to the noise. the grounds are lovely and the pool and spa area great . most nights we would use the spa! and alot of the family used the pool as the temp was nice even in the evenings. sound proofing in the apartments is not that great , you can hear everyone else really well in the other apartments this is perhaps due to being an older complex im not sure. we walked to harbour town once this was about a 20 minute walk each way we enjoyed it and was an easy walk for us , we like our walking so was good fun for us. we also walked along the broadwater a few times and watched the pelican feeding as well which was nice. the broadwater area is very nice and summer time it would be great i would imagine. theme parks are close by and easy to get to. central surfers is about a 10 minute drive. my husband and i prefer being in the heart of surfers so we can walk easily around it and have that flexibility to be able to walk in when ever we want but other family members preferred being further away so it really is a personal preference.all in all a good stay.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ukgirlAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

We have stayed here the last few times when holidaying in the Gold Coast and love it.

Labrador is well positioned to the theme parks and the heart of Surfers Paradise.

The facilities are excellent here. The grounds are well maintained and the pool and pool area, including bbq's are always clean.

The rooms are very spacious, have excellent amenities and are clean.

Staff are very friendly and helpful.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony-T1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed July 2, 2013

My two best mates and I booked a two bedroom apartment for 15 nights during June. We were very happy with the apartment. The main bedroom had an ensuite and walk in robe. The other bedroom had two single beds and a wardrobe. Both bedroom opened onto a veradah and there was also a large patio area out the front with an outdoor setting with beautiful views of the water. The kitchen was great with plenty of room for storage and a full size fridge. They also provide toaster/kettle/dishwasher/garbage disposal. The lounge/dining area was a good size and had a couple of couches and a large flatscreen tv. The best thing though was that it had its own washer/dryer and thoughtfully also two clothes drying stands.

All in all it was great. We were very luckily on the bottom floor with only one lot of stairs to go up. I felt sorry for people on the higher floors as i bet it would be a pain lugging your belongings much further. The secure parking was fantastic and easy to use. The location is also great for the theme parks with none of them very far away. The pool was also lovely and the games room was limited but fun. I did see pictures of a gym on the website but my friends and i never found it - however we never asked.

The staff were great, a light broke in the main bedroom and they came and fixed it happily. The lady at reception was very helpful with lots of advice. I recommed the 360 restaurant just across the road under the grand, great brekky. Also there is a great restaurant called the pickled cactus not far away in biggera waters - spectacular!!

They have great specials if you book direct, we got our apartment for under $1500 for 3 adults for 15 nights

Room Tip: id ask for a room on the bottom floor to combat the stairs!
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank allslantylike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bundanoon, New South Wales, Australia
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

We stayed in a 3 bedroom apartment, apparently they are all on the top floor. The apartment was very nice and modern but my main memory was of the stairs! What a killer there should be a lift, even the kids had enough of these stairs after a couple of days. All over the complex stairs and more stairs. It is on the corner of a main road and while you can access the car park from a back street it is a bit noisy. The staff were pleasant enough, I only delt with them on check in & out. So overall the apartment was good, pool was ok in the shade most of the day, I don't think I'd stay there again unless I become very fit beforehand to deal with all the stairs.

Room Tip: Ask for not in tower 6 it was the furthest away from pool, BBQ area etc and closest to the road.
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  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Virginia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

This is the 3rd time I stay at Sandcastles ,this time we booked 5 apartments( 3 x 3 bedroom apartments and 2x2 bedroom apartments) for 9 nights for a family holiday in end of Jan 2013, and from the first phone call nothing was too much trouble for the ladies in reception.The 3bd apartments are very spacious with full kitchen dishwasher,everything is supplied for cooking. There is a washing machine and drier full size fridge ,bedroom upstairs had a walk in and a spa on balcony,but what always makes my stay is the pool and BBQ area the kids love it ,but the units are a bit more run down than before, and this time my parents came along so they found the stairs a bit hard to handle .Also climbing up the stairs after a full day at the theme parks or bringing shopping was a bit too much .
The ladies in reception were very friendly and helpful nothing was too much. Overall a very nice stay we enjoyed it.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ruba A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 5, 2012

Stayed as part of a group who booked several apartments for a week in November, I found the accommodation to be good value for money, clean and comfortable. The facilities were well presented; although I didn't personally use the pool/spa but they looked inviting. The BBQ area was really excellent, and the staff at Reception were super friendly, helpful and had the ability to be cheeky in a playful way, which was fun. Location was awesome although to be fair if you have an apartment on the road you will get quite a bit of traffic noise, but at least the bedrooms face onto the poolside rather than the road. It was my first time staying at this part of the coast, and there was a great cafe and selection of restaurants 5 mins walk away and a good pub with restaurant too. Loved the fact that it was only a 3 storey complex rather than highrise like many on the Gold Coast. Would I stay here again, definitely.

Room Tip: Maybe ask for an apartment away from the roadside? Ask Reception to show you how to get to the Cafe...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wolngarin22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandcastles on the Broadwater

Property: Sandcastles on the Broadwater
Address: 392-398 Marine Pde, Labrador, Gold Coast, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Labrador
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 7 Specialty Lodging in Labrador
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandcastles on the Broadwater 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia

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