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“Comfortable and convenient”

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Blue Waters Apartments
Sydney, New South Wales, Australia
1 review
“Comfortable and convenient”
Reviewed January 6, 2013

Great apartments. Plenty of space. Only needed 2 night stay and Blue water accomodated when nearly every other place had 5 night minimum. Close to bus pick up for Theme Parks and Surfers Paradise.
Pool was nice and clean and BBQ area was excellent - Was impressed that the hot plate and BBQ area was cleaned first thing every morning without exception.
Cafes just 5 min walk north for breakfast and coffe with around 5 different cafes with cooked breakfasts starting at $3.90!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, January 9, 2013
Dear Daniel,

We are so pleased to hear that you enjoyed your stay with us.

A lot of people enjoy staying with us because of our proximity to all that the Gold Coast has to offer from the Theme Parks to Surfers Paradise and Australia Fair, it is the perfect place to base yourself from.

Thank you for noticing the cleanliness of the BBQ area, we will definitely pass this on to our housekeeping team who will be so pleased that their efforts have been noticed and appreciated.

We are glad you got to sample some of the amazing cafes that surround us there are certainly plenty to choose from!

Thank you for taking the time to provide us with your feedback and we hope to welcome you again soon.

Kind Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Brisbane, Queensland, Australia
1 review
Reviewed December 27, 2012

Reception was very friendly, we had no problems checking in despite being a late check in. Location is awesome for eating out, beaches, shopping or going to the pub and convenient if you need to use the buses to get around.
Sound proofing of rooms are good as we were probably quite rowdy but had no complaints.
A few housekeeping issues where they could clean better around light switches and doors (common areas for fingerprints) and your not provided with much complimentary tea/coffee/sugar.
Stairs are a killer if you have alot of luggage so don't go for top floor if so.

Room Tip: The portable extra beds they can provide are really comfortable and excellent size
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, January 9, 2013
Dear Maria,

Thank you for taking the time to provide us with feedback regarding your stay.

We agree our location is fantastic for those wanting to explore everything the Gold Coast has to offer. And you don’t have to go far for a nice meal as there are plenty of great cafes and restaurants to choose from close by.

We will pass on your comments to our housekeeping staff, regarding heavily trafficked areas such as light switches and doors, so they can focus on these areas in the future.

Regarding the complimentary tea, coffee and sugar if this was brought to our attention during your stay we would have been more than happy to provide you with additional supplies.

We are aware that some people struggle with the stairs which is why we clearly mention this on our website.

Thank you also for your comment regarding our portable beds, they are fantastic for those with additional guests and are much more comfortable than conventional portable beds.

Thank you again for your comments and we hope to have you stay with us again soon.

Kind Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2012

Having booked Blue Water apartments online, without seeing the place, we were more than pleased with our choice! We found the apartments to be very clean, very friendly greeting by reception and the apartment was spacious, very well equipped and user friendly. It was only a weekend away, but we will definitely be booking for week or more in the not too distant future. Highly recommended.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, January 9, 2013
Dear Matt,

Thank you for taking the time to provide us with feedback regarding your stay.

We will definitely pass on your comments regarding the cleanliness of the rooms to our housekeeping staff who work tirelessly to ensure the comfort of our guests.

Our apartments are great for both short and long stays as there is enough space to relax in, with all the facilities needed for an extended stay including a fully equipped kitchen and an introductory pack of laundry and dish washing liquid.

We look forward to welcoming you back, Matt.

Kind Regards,
Darren and Judy Ackland.
Managers-Blue Waters Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburton, Canterbury, New Zealand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2012

Just spent 4 nights at the resort. Our appartment was clean but we were shocked at the kitchen appliances .... they were REALLY old and tatty. The pool was fine and the location was quiet, staff were friendly and parking was safe. Overall, it was ok but I still find it hard to believe that they woulf rent out rooms with absolutely shocking appliances that you would expect to find in a skip! .

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kieron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aussie_Dazza007, Manager at Blue Waters Apartments, responded to this review, October 31, 2012
Dear Kieron,

We are sorry to hear that you were disappointed with our appliances during your stay at Blue Waters. We at Blue Waters Apartments appreciate receiving constructive feedback such as yours. It allows us to improve our standards to not only meet guest expectations, but exceed them.

Please be assured, we are more than half way through updating the appliances in each of our apartments. This includes installing brand new dishwashers, ovens and cooktops. Please appreciate that this is a process that can take some time and we aim to be finished within the next six months.

Thank you for staying with us and for taking the time to provide us with your feedback.

Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2012

Went to tripadvisor to get feedback on this apartment - Absolutely, terrible place to stay at. Dirty, noisy, and 3 flights of stairs is a killer!!! Stayed in Sunshine Coast, previous week and rated the apartments up there as 5 star. While staying at this place, several people complained about Wi fi not working, shower doors were hanging off when we arrived (old, dated and need of a real spruce up!!!!!!) Pool - is salt water and not that wide - deep enough though. Too many rules in this place too, very small balconies t oo. Will not return to this place again - hardly anything close by for eating out either.

Room Tip: Bottom floor - less stairs to climb
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, October 31, 2012
Dear Lynette,

Thank you for taking the time to provide feedback regarding your stay with us. We are sorry to hear that you found the stairs a challenge. It is clearly stated on our website that there are no lifts in the resort and it is a 3 story walk-up.

We apologise for the Wifi issue, connection issues occur from time to time but we make every effort to ensure 24/7 internet access. In this instance a full refund was provided.

I believe we are very thorough in describing the amenities available in our apartments and facilities at our resort. This is why we provide a variety of images to give our guests an accurate display of what is on offer.

Many of our other guests have commented that they have found many restaurants close by, if this was brought to our attention during your stay, we would have been more than happy to point you in the right direction.

Once again, thank you for you feedback.

Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
1 review
Reviewed October 6, 2012

my family and i really had god time at the blue water hotel, the service was great and we did get all the help we needed, most importantly the distance to all theme parks was really short many thanks to the managements and i will recommend the hotel to all my friends and family

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ziadrajab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, October 31, 2012
Dear Ziadrajab ,

Thank you for your kind words. It is so rewarding to know you thoroughly enjoyed your time at Blue Waters Apartments.

Thank you for uploading your images of your stay and we look forward to welcoming you again soon.

Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melb Vict
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 6, 2012

My family stayed at these apartments school holidays Sept 1012, Take note only stairs,no lifts, the room average not really clean very dusty, and the kitchen floor I think the grout was white once.
The mattresses were stained and the under-covers the same.There is a lot of cheaper my brother stayed for $80 a night same time fantastic apartment spotless, heated pool/spa tennis court, right on the beach,take time and look further into amenities offered. Lozza

Room Tip: Make sure on bottom no stairs.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lozzapies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlueWatersApartments, Manager at Blue Waters Apartments, responded to this review, October 31, 2012
Dear Lozzapies,

Thank you for your comments regarding your stay with us. We are sorry to hear that you were disappointed with the lack of lifts at our resort. It is clearly stated on our website that there are no lifts in the resort and it is a 3 storey walk-up.

Regarding the mattress and mattress protectors in your room, please be assured that we are proactive in preventing issues such as this. We have a process for replacing any bedding that is stained and we adhere to this strictly. Unfortunately it seems that on this occasion, we have not identified the affected bedding and for this we apologise. We appreciate being alerted to situations such as this during your stay so that the issue can be rectified straight away.

I believe we are very thorough in describing the amenities available in our apartments and facilities at our resort. This is why we provide a variety of images to accurately display what is on offer.

Once again, thank you for you feedback.

Regards,
Darren and Judy Ackland
Managers-Blue Waters Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Waters Apartments

Property: Blue Waters Apartments
Address: 220 Marine Pde, Labrador, Gold Coast, Queensland 4215, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Labrador
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 7 Specialty Lodging in Labrador
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Blue Waters Apartments 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Blue Waters offers spacious 2 and 3 Bedroom, 2 Bathroom fully self contained air conditioned apartment. Heated pool, security parking and fantastic location on edge of Broadwater. ... more   less 
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Also Known As:
Blue Waters Apartments Labrador, Gold Coast, Australia

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