I have now stayed at the Regency for a second time, this time in the Studio room. We got there early and we were able to get a our studio room by 12noon which was nice but at the expense of proper house keeping. We notice as soon as we got in the toilet was not certified being clean, the tap to wash the hands had some brown stuff on it, we had to clean the room our selves, the carpet under the beds had not been clean. it looked to us that the male cleaner rushed the cleaning process of the room. BTW we were not rushing to get into our room we were happy to leave our bags with recepo but. Anyway after initally asking for a upgrade from Studio to a 1 Bedder the receptionist came with the story i am sorry we are full from this morning that person that came before you took the last room?, I thought this was BS when the Vacancy sign at the front still said Vacancy and it still said vacancy for the duration of a our stay I could not understand for a extra $15 a night we could of upgraded to a 1 Bedder on the Internet ( i reckon what happen here was the cleaner was programmed to clean our studio apartment that day and refused to clean another 1 bedroom apartment for us) . The Studio Apartment was small, had two single beds, No washing machine/dryer!, a micro kitchenette that was not good we couldn't fit much into a mini bar fridge which was iced up, didn't refrigerate properly, there was a microwave and toaster, utensils for 2, 2 oldly different sized strange blue drinking glasses,2 mugs, 2 wine glasses, and 2 plates and 2 bowls that were not normal like other hotels i have stayed at they were not round they were funky looking. There was a 80cm LCD tv/DVD player and VCR with all the free to air channels + Austar line up that has changed since last time I was there inc. Music Max, Fox Footy, Fox Sport 2 and 3, Discovery, two unknown Movie channels, Ajazerra News Channel and Nickelodeon. The Bathroom had no lock on it, the shower head wasn't that great either water pressure wise, The Toilet suite was very weak at flushing, I had to flush 3 times sometimes. The room had a balcony facing the backyard of another complex, also we were facing the other apartments (so we were looking at each other) as well but it was angled enough to view the ocean, I could smell cigarette smoke whilst seated on the balcony all the time. The wall mounted LG aircond was ok it had a bright pilot light (during operation) which could not be turned off during the night unless you power off the aircond you will notice at 5:30 am in the morning the room would heat up allot so you couldn't really turn off the aircond during the night. The studio on level 3 shares a main door 307 which we locked all the time and we stayed in 307B our neighbours were 307A, the way the resort is laid out it was awkward for 2 people to share the keys and fob for example if 1 person wants to stay in the room and the other wants to swim/walk at the beach, who should have the key or swipe fob? and should we lock the main door to 307?.should i take the swipe fob and exit/enter via the main foyer from the beach (walk around via Gold coast Hwy) or take the main key and enter via the rear key locked gate and go via the games room to enter the building. can the other person hear me when i knock on the main 307 door if i only have the fob (not the main key) will the people staying in 307A get annoyed at this (the main 307 and 307B doors can be locked from the inside without a key). allot of these things are left to be desired and makes for 1 awkward stay in a studio apartment. anyway nothing really changed since last time the buses are still there, its a nice quiet location to stay, you have to take the bus to Burleigh heads or Palm beach for food etc...You can hear the ocean whilst in the apartment, the swimming pool temp is good during March.
To be really honest it should be really renamed to Regency at Tallebudgera Creek or Regency at Burleigh Heads as it is closer to Tallebudgera Creek/Burleigh heads than it is to the Palm Beach CBD which is a misnomer.
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- Also Known As:
- Regency On The Beach Hotel Palm Beach
- Regency On The Beach Palm Beach, Gold Coast, Australia