We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,307)
Filter reviews
1,307 results
Traveler rating
513
473
192
75
54
Traveler type
Time of year
LanguageAll languages
Traveler rating
513
473
192
75
54
Show reviews that mention
All reviews splash zone mini golf kids club convenience store putt putt family holiday the gold coast woodfired pizza water slides per child great place for families ground floor bedroom apartment great for kids young kids pacific fair fantastic family
Selected filters
Filter
Updating list...
265 - 270 of 1,307 reviews
Reviewed February 25, 2017

After a few initial hiccups, this plaice was pretty awesome! Room was good (2 bedroom superior), and the facilities were great.
We are already planning another trip and will stay for 2 weeks rather than 1. Good base, with theme parks 30 minutes away, Pacific Fair shopping centre 1 k away and the beach across the road (5 minute walk), but the kids didn't want to leave the pools anyway!
There is an adults pool, but this is a family resort, with lots of families enjoying everything. We loved it!

Date of stay: February 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank helenandguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded March 9, 2017

See you soon helenandguy and thank you for your review.
Kind regards
Melanie Reid

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2017 via mobile

We are currently on our last day of a 7 night stay at Turtle Beach and we have had the best time. There's really no need to leave, if you're just looking for a relaxing holiday whilst this kids enjoy themselves in the pools etc.

My 4 and half year old daughter loved the Splash Zone as well as all the other pools. The Deck Restaurant was really reasonably priced, with a big variety of things to choose from, and the serving sizes were great. The pizza was yummy!

I have to give a great big shout out to "Charli" who was one of the lifeguards at the splash zone during our stay. My daughter Imogen took a real shine to her. She was absolutely lovely and is a real credit to the resort.

Will definitely be back sometime
in the future.

Date of stay: February 2017
Trip type: Traveled with family
1  Thank 120jag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded March 9, 2017

Thanks so much 120jag, we look forward to welcoming you all again soon.
Kind regards
Melanie Reid

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2017

We have just returned from a relaxing week at this great resort. The cost is very reasonable and the location is perfect if you want to stay away from the hustle and bustle of Surfers and Broadbeach and is within 20 mins drive of the theme parks. The place is big with three sections although you can only access 2. We had a 2 bedroom apartment with 2 toilets which was handy. We cooked in the apartment a few times but ate out mostly. The apartment was clean and spacious and the only negative was you had to provide your own oils, salt and pepper etc for cooking. It would have been good if the rooms have the very basics but this is just a minor observation. The splash park was great and well run, the pools were great and not over crowded most of the time. We also enjoyed the putt putt course. The convenience store and the onsite restaurant were well priced and the staff were always friendly and smiling. We would definitely come back again.

Date of stay: February 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank MattofTheWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded February 20, 2017

Thanks for your review, MattofTheWest, its great to hear you had such a lovely stay and we look forward to welcoming you back again.
Kind regards
Melanie Reid

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2017

The have aleast 3 pools all solar heated, tennis court, mini golf, mini cinema, waterpark, gym etc.. About a 10min straight walk to the beach. About a 20 min walk to to Pacific Fare shopping centre. As a great restaurant on site. Many takeaway and restaurant options within a 15min walk. The 2 bedroom apartment was perfect for us had an ensuite and washing machine, dishwasher, aircon, fans. Love this place and have been back there 4 times.

Room tip: You can get one with a sofa bed as well or a roll out bed. We had my mum stay a few nights and the roll out bed fit between the kids.
Date of stay: December 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded February 20, 2017

We cant wait to welcome you all back again Lisa.
Thank you
Melanie Reid

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2017 via mobile

This Resort is not suitable for children aged under 4. All activities and play equipment is aimed at children aged 4 and older. Every room is owned by an individual not the Resort so will be furnished by the owner. Room 18 desperately needs maintenance; the kitchen tap needs a new mesh filter, both single beds are broken and slope towards the centre of the room, the double bed has an exposed spring at the foot end which cut my foot whilst I slept, the soap holder in the ensuite dumps your soap on the floor, the dead bolt on the glass security door fell off, the leg is broken on one of the dinning chairs, the clothes horse is broken and useless, the toilet cistern lid comes off when you depress the flush button. The furniture choices are inappropriate and unsafe also; the large tv is seated precariously on a low mobile cabinet (the perfect height for a toddler), the sofa was filthy and the cot was a portable cot (unsuitable for a seven night stay beacause these do not have a mattress and bub in on an extremely hard surface).
The theme park tickets sold at the front counter are only a few dollars cheaper than the door prices - make the drive to Surfers and get two for one entry from the ticket vendors on the main street. Also, be aware that the prices advertised in the 'Experience Gold Coast' magazine given to you by reception at check in are for transfer to the theme parks only....not the entry fee.
The only saving grace is that after a long flight and a long drive we were over joyed to find that there was bacon, eggs, bread, butter and milk waiting for us in the kitchen.

Date of stay: February 2017
Trip type: Traveled with family
Thank Tammy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded February 20, 2017

Dear Tammy,
We appreciate your review of Apartment 1018 and I have forwarded your email to our Owner Liaison and Resort Manager who will review the issues you have raised. In all these instances, once a room review has been made, if required, the apartment owner is notified of anything that is required to be done to the apartment to rectify any issues for our next guests. I would like to thank you for taking the time to bring this to our attention.
We continue to work on our toddler activities and look forward to keeping everyone in touch with our developments in this area as they progress. We have identified under 5's as one of our major markets and hope to be able to work on keeping our smallest guests happy.
Tammy we hope to be able to welcome you back to the Resort on another occasion and thank you again for your time.
Kind regards
Melanie Reid

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews