Booked a one bedroom apartment online, was quite excited by the sheik look of the place in the pictures displayed. Got to the room - which looked NOTHING like the photo, 5 night stay with two rolls of toilet paper, one sachet of dishwasher liquid and two tiny soaps... needless to say we ran out and when we asked for some more, they charged us! omg... never have i stayed in a hotel who charged you for complementary soaps and toilet paper!
Our en-suite was equipped with a flickering on/off light bulb and a funky smell...
Very unimpressed with the hotel to say the least!
The only good thing about the place would be the main foyer and restaurant down stairs which was quite lovely.
We would not be returning anytime soon!
- Official Description (provided by the hotel):
- Fully self contained 1 and 2 bedroom apartments with balcony, kitchen. Building is located directly infront of the sparkling Broadwater. Full use of resort facilities which include 2 pools, 2 spas, sauna, gym, full size tennis court, games room, billiard room. Award winning restaurant Manos onsite. Free underground secure car parking for one car per unit. ... more less
- Reservation Options:
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- Also Known As:
- The Atrium Hotel Biggera Waters
- Atrium Hotel Biggera Waters
- Atrium Resort Biggera Waters
- The Atrium Resort Gold Coast/Biggera Waters