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Golden Sands Holiday Apartments
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Reviews (199)
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All reviewstedder avenuethe gold coastupdated kitchensurf clubpolished concrete floorssurfers paradisefamily holidaythe managersmain bedroomfloor to ceiling windowssea worldshort driveapartment buildingmarina miragebit datedair conamazing location
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Reviewed April 28, 2012 via mobile

This is the second time i've used the Golden Sands, the first time i had a beautiful Ocean view room which was very spacious and breath taking, this time i invited some family from over seas and booked an ocean view apartment, thinking i would get a room just like the one before and i would impress my family with the views... Guess what? I got a room on level 1 with the view of the pool, BBQ area and some trees, the only way you could see the ocean was to go out on the balcony and look to your right. Obvioisly as doon as i saw this i went down to see if i can do something about this since we went on a non busy time of the uear. The manager came out of the room and very seriously told me off and said your room is an ocean view and i dont have any other room to relocate you. Obvioisly didnt care for customer satisfaction or even cared to describe how the room could even be considered an ocean view room!
People if you can find another place, please do so, at least make sure the hotel is under new management, you might end up very dissapointed and worse with no one to care!
It really bothers me that on their website under customer review they have put all these great comments about management!
Just read the comments above...

  • Stayed: April 2012
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7  Thank Sepehriran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2011

stayed in 3 bedroom apartment, the views where to die for both south and north views, had a fantastic holiday!
wish i could afford to go again!

  • Stayed: January 2011, traveled with family
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1  Thank travelgirl637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2011

Holidaying from Melbourne, stayed for 9 nights in a beachfront apartment on the 9th floor during school holidays. Views were unbelievable! The apartment was modern and well laid out, very light and airy and had everything we required, with direct access to the beach and walking distance to Tedder Ave and excellent restaurants - also very close to the 'Worlds' which was handy. Those wonderful views rewarded us with the sighting of a whale - sensational. Some shopping required for our stay (including staples such as toilet paper) which did not bother us at all - these are self-catering apartments after all. The pool was great and the BBQ area looked very nice. We found Management very friendly and helpful. Our only disappointment was the apartment only had 1 bathroom - we had booked on-line at an excellent price and unfortunately missed out on the 2 bed, 2 bath beachfront apartments. Would definitely return and book earlier next time.

Room Tip: Ask for beachfront apartment with two bathrooms, higher than 4th floor
  • Stayed: September 2011, traveled with family
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2  Thank denman38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2011

We had three nights in a two bedroom unit over the GC marathon weekend. We've previously stayed at Pacific Views across the road but they were after big $$ for this weekend.

Positives are:

- Location - we were on level 15 on the north side so had un-interrupted views up towards the Broadwater. 15 minute walk to the marathon race precinct, also. As others has mentioned, Tedder Ave is only a few minutes stroll and is a world away from the trashy Surfers Paradise area. Beach front, so can't be beaten for beach access, although the route to the beach via the carpark feels like you're emerging from a bunker.

- Spacious - our room had a large lounge room, great for relaxing and also for stretching before our run. Full size mirror on the wall was a bit confronting but did maximise impact of vews. Both bathrooms were very spacious as was the (modernised) kitchen, which was fully-equipped. Only let down in this regard was the balcony, which was smaller than the others in the complex, and would have a tight squeeze if there more than just the two of us.

Did not use the pool or BBQ but they looked nice and clean and inviting.

Not so good:

- Lifts. Would not want to be trying to check out at peak time, as it was, on a Tues morning you needed a good 5 min buffer just to get to reception. Lifts are dated and not confidence inspiring, giving a shudder as they come to a stop.

- Servicing of apartments - missing light bulbs or blown bulbs, minimal toilet paper, stained doona covers.

- Staff were a bit funny - not looking up to say hello when we walked in. We surmised it was so they didn't have to answer any questions. Fair enough, I don't like my job much, either, but it does resonate. We know the GC quite well so didn't need any assistance with where to eat or tours, but as others have mentioned, people new to the GC might like some advice.

Overall - we had a very enjoyable stay on the Goldy. With the views, location and comfortable, spacious apartments, the other stuff can be laughed off I suppose. Not sure we'd stay here again, as there are so many other options, a couple of which we could see from our balcony.

Room Tip: Highest floor possible and not on the street side as there is a bus stop a few metres north of the units, which can be noisy.
  • Stayed: July 2011, traveled as a couple
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3  Thank Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

Stayed for a long weekend with sister and husband up from Victoria. Great views, spacious rooms, maybe a little tired and in need of some renovating. Reception not very helpful with hints about what was around or directions regarding restaurants or convenience stores, Which you need as there was only one of everything supplied, including one roll toilet paper for a four day stay over. Beaches and pool were excellent and close, weather was great and the air conditioning worked well.

  • Stayed: February 2011, traveled as a couple
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4  Thank AussieSept2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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