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“Fab holiday”

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Xanadu Holiday Resort
Certificate of Excellence
Auckland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fab holiday”
5 of 5 bubbles Reviewed October 10, 2013

My family and I have stayed at Xanadu several times but not for a few years. We had a fab stay there last week. Xanadu has good sized apartments suitable for a family of five and excellent amenities. The grounds and buildings are very well maintained and the staff friendly and obliging. It is close to the beach and the Main beach shops. Thoroughly recommended.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NZeraway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 17, 2013
Hi NZeraway thanks for the fab review! It's always great to hear from a guest who has come back to Xanadu and had an enjoyable time. Thanks for the 'well kept grounds' mention - it's a big job and it takes a lot of managing.
The staff really enjoy the holiday makers at Xanadu as you make our day enjoyable and rewarding. We hope to see you again the next time you visit the Gold Coast and as a fellow Kiwi, we'll definitely make sure you get the best rates and room for your next stay.

Thanks again.
Duncan Manderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 reviews from our community

Traveler rating
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381
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 8, 2013 via mobile

We stayed on the 21st floor, middle room, with our teenage son and daughter. What a fabulous place to relax and unwind. The rooms are huge, with lovely, comfortable furnishings. The views are stunning to wake up to each morning. You have everything you need from a dishwasher, a washer and dryer, right down to 2 hair dryers and reasonably priced wireless internet. The place was spotless and the security was brilliant. The staff at the front desk (Karla being one name I remember) were very friendly and helpful. The indoor and outdoor pool, sauna,spa and gym were great too. Very well located, away from the hustle and bustle of Surfers but an easy drive to all the theme parks. Great places to eat around the corner on Tedders Ave, bottle shops and little supermarkets all a short stroll away and right across the road from a lovely beach. What more can you ask for? We will definitely be back.

Stayed October 2013, traveled with family
Helpful?
1 Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 12, 2013
Hi Amanda K, thank you for the amazing review of your stay with us. You were fortunate enough to book one of our very popular Superior Ocean View apartments that been recently refurbished. The views to the Broadwater and ocean are quite spectacular, especially during the whale watching season.
I'm glad you enjoyed your stay with us and I hope you return in the near future. Please book direct for the best possible rates and room choices.
Regards
Duncan Manderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Stayed for 6 nights during the school holidays in an ocean view apartment and had a wonderful time. The grounds are well kept and the apartment was clean, modern, well appointed and spacious. The outside pool was a bit chilly but the kids loved the heated indoor pool and spent quite a few hours in there. The staff were friendly and helpful and took the time at check-in to advise you of the local area. The view from our balcony was fantastic and we also caught a glimpse of migrating whales (take binoculars with you).

The property is in a great location across the road from main beach and is about a 5 minute walk to the local Surf Life Saving Club (may I suggest ringing ahead and reserving a table with an ocean view). Service can be a bit slow too, but it was a busy evening so allow time for this.

Overall a great holiday and I would definitely stay here again when visiting the Gold Coast.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sassylj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 11, 2013
Hi Sassylj thanks for the great review! It's great to read your comments about the well kept grounds as we make a significant investment in maintence and gardening. We have been refurbishing our apartments and improving our resort recently which has given Xanadu a modern appearance.
Thanks again for your great review and I hope we see you again soon.

Regards
Duncan Manderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zeland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

Wonderful stay with excellent service. Spacious apartment which was very clean and well equipped. Amazing views and close to sea, walks along spit and restaurants. Would definitely stay here again. Stayed on 22nd floor with 2 large bedrooms and 2 bathrooms and TV in both rooms as well as lounge!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank norwich00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 10, 2013
Hi norwich00 thanks for the great review and the perfect 5. It's always a pleasure to know you have enjoyed yourselves and we look forward to seeing you again one day. The high floors are very popular this time of year with the spectcular ocean views and whale watching.
Thanks again and please book direct with us for the best possible rates and rooms.

Regards
Duncan Manderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 4, 2013

Having spent three months of peaceful and restful time at Xanadu I can only praise the management to the highest degree. The apartment was excellent both in design and furnishings. To wake in the morning to the spectacular view and the sound of the waves was pure pleasure. I would like to thank the ladies at reception for their friendliness, assistance and attention. Thank you all. This was my second stay at Xanadu and I hope to return next year. Dorothy. Room 23

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Dorothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 9, 2013
Hi Dorothy, it was our pleasure to have you at Xanadu and it's great to see you're reviewing online. Your extended stay was most enjoyable for all the staff as everyone got to know you (both) on a first name basis and it was very sad to see you leave - it was like saying goodbye to a favourite resident! We all hope to see you back next year for another warm winter.
We all miss your cherry smile and wicked sense of humour already.
Regards
Duncan & the Xanadu Team.
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Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 4, 2013 via mobile

VIEWS TO DIE FOR - what an amazing location.
We booked the north tower, level 24, centre apartment, for 8 nights and we couldn't have been happier.
Our apartment had full kitchen for total self contained, if you like. Plus a full laundry , two bedrooms and two bathrooms, dining and a large wraparound balcony with dining setting and two sun lounges.
It is hard to say what the best thing about this apartment is. Whale watching from your balcony with your morning coffee? No troubles. Fantastic range of restaurants within 300 mtrs walk? Tedder ave has everything you could want.
Immaculately kept apartment complex, with great attention to detail and well appointed amenities? Check.
1 minute stroll to beach, and 2 minutes to Southport SLSC. Done.
This complex would suit the fussiest of travellers, both from the location perspective and also from the amenities /services offered.
In addition to two pools, (1 indoor and 1 oitdoor) there is a spa, sauna, games room, gym, library /lounge and two tennis courts. Plus two BBQ's and large lawns for ball games. All amenities are well maintained and spotlessly clean.
Reception Staff are very helpful and accommodating, and if you book over 8 nights, the apartment gets serviced 1/2 way through the stay.
We were very sad to leave, Xanadu had quickly become our home away from home.

Stayed October 2013, traveled with family
Helpful?
3 Thank MOJO_aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 8, 2013
Hi MOJO_aus we loved your review thank you! The whales have been coming in very close to shore this winter making quite a spectacular show for everyone. You stayed in one of our most popular Superior units in the North Tower and almost everyone who stays there requests it again - its a great spot. Your timing with the weather was perfect showing off Main Beach at its best.
We certainly hope to see you at your home away from home again soon. Please contact us directly for the best possible rates and room choice.

Regards
Duncan Manderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

Even before we arrived, Xanadu management made us feel special by sending us a welcome email, with things to do and special offers available in the area, which we actually found useful! On arrival, we were greeted in a friendly & professional manner. Our apartment was great, fully equipped with everything we needed, not to mention the spectacular beachfront views! Accommodation is huge, the pool areas, both indoor and outdoor are great, and the position, so close to shops, restaurants and cafés (especially away from the main drag of Surfers Paradise) makes this place ideal. Would highly recommend Xanadu, we will definitely be back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JanDex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, October 7, 2013
Hi JanDex thanks for fantastic review and I'm really glad you enjoyed our emails - I'm never sure if people find them useful or not. The most popular feedback we get is exactly as you described, the beach views, the unit size and our special location away from Surfers and close to everything. You sound like you enjoyed yourselves and I hope we can make your next stay equally as enjoyable.
Please contact us directly for your next visit for the best possible rates and room choice.

Thanks again for the great review and we hope to see you again soon.
Regards
Duncan Manderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Xanadu Holiday Resort

Property: Xanadu Holiday Resort
Address: 59 Pacific Street, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Specialty Lodging in Main Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Xanadu Holiday Resort 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
Xanadu Resort is a beachside highrise apartment resort located at the northern end of the Gold Coast. We have a wide selection of uniquely decorated and furnished very large one and two bedroom two bathroom apartments (three per floor) - 140 square meters. Our resort facilities include swimming pools, tennis courts, sauna, spa pools, free car parking and free in-room WiFi. ... more   less 
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Also Known As:
Xanadu Holiday Hotel Main Beach
Xanadu Holiday Resort Gold Coast/Main Beach, Australia

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