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Xanadu Holiday Resort
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Reviews (684)
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All reviewstedder avenuenorth towertennis courtsacross the roadthe gold coastsurfers paradisemarina mirageindoor poolsouthport surf clubgames roomtwo bedroom apartmentfantastic viewsshort walkperfect locationwell equipped kitchenover christmasreception staff
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Reviewed May 6, 2013

Xanadu is a great place to stay. We stayed in a superior 2-bdrm apartment (2 adults and 2 kids) and were blown away by how big and stylish it was. Everything we needed was there. We were on 12th floor with 2 balconies and a lovely sea view. Air conditioning worked great and bedding was pretty comfortable although we are used to softer beds. Only gripe - we ran out of toilet paper and expected this to be topped up when our apartment was serviced mid-stay. It wasn't so we went and bought our own. Just a little thing. Otherwise Xanadu can't really be faulted. Reception staff friendly and helpful. Carparking great, pools huge, laundry facilities in apartment were great. If we are ever lucky enough to travel to the gold coast again we would not hesitate to stay at Xanadu again. Would recommend the superior apartments.

  • Stayed: May 2013, traveled with family
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Thank Alison O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this reviewResponded June 14, 2013

Hi Alison, thanks for the great review about your stay at Xanadu. It great to see you how much you enjoyed your holiday with us and appreciate the honest feedback. Extra bathroom amenities are available upon request, we have no hesitation providing extra items to ensure your stay is as pleasurable as possible. We have been upgrading our beds with softer mattresses so we can have options available to suit everyone, please mention your preference next time you book. Hope to see you again soon and thanks again for the review.
Regards
Duncan Manderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

Had a wonderful stay at Xanadu. Stayed in a 2 room appartment (#49 - 16th Floor) which was just perfect. Each bedroom and the lounge had sliding door access to the huge balcony with views up and down the coast and straight out to the ocean. Kitchen was well stocked with cutlery, glass and china, cooking utensils and storage. Bathrooms were very clean and spacious. The ladies on reception were great, very friendly and could not do enough to help us. I recommend this resort to anyone.

  • Stayed: April 2013, traveled with family
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Thank SueP022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this reviewResponded June 13, 2013

Hi SuePO22, thank you for writing a great review about your stay at Xanadu and mentioning the front desk ladies. They have a tough job and are committed to providing the best possible service. Seeing our guests return year after year is extremely important to us, so thank you once again for fantastic review and we all hope to see you again soon.
Regards
Duncan Manderson.

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Reviewed April 30, 2013

Had 3 nights in a beautifully refurbished ocean view 2-bedroom apartment over the Anzac weekend. Watching the sun rise from the 12th floor was amazing. Facilities were better than expected and more than satisfied the 7 year old boys and their mums. Location, near good coffee, restaurants, boutiques and Sea World, was perfect for us although maybe a little quite for those looking for more lively entertainment. Staff friendly and proactive. Looking forward to the next trip.

  • Stayed: April 2013, traveled with friends
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Thank papagurk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this reviewResponded June 11, 2013

Hi Papagurk, thank you for writing a nice review about your experience at Xanadu, it is much appreciated. That sunrise can be quite a spectacular sight on a nice day, especially now daylight is a little later in the morning. The facilities are well suited to our family guests with energetic children wanting action in and around the resort. Thank you for mentioning the staff, they love the feedback.
Regards
Duncan Manderson.

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Reviewed April 30, 2013

We stayed at Xanadu for a week during April school holidays with another family. Excellent facilities, clean and very well maintained - pool, spa, sauna, gym, tennis courts. Very friendly and helpful staff at the front desk. Each apartment is decorated by the individual owner. Ours and our friends apartment were both extremely well furnished and had all we needed in the kitchen, working laundry and comfortable beds and sofas. Great that there are only 3 apartments per floor. Very quiet - no noise from the other apartments. Great location as it's within walking distance of several excellent restaurants in the Tedder Avenue precinct. No restaurant in the complex itself. We were not wanting to be amongst the "noise" of central Surfers Paradise and found this end of the beach wonderfully peaceful. Had a magnificent view from our apartment (23rd floor) but we may not get that next time!!! Plenty of off-street parking (much undercover). Easy to access beach, walking paths and cycleways. The fantastic weather made the week extremely relaxing and enjoyable. Plus we had purchased the three-park unlimited access pass to the three theme parks. The tennis racquets for hire from front desk, are probably due for the replacement. That's how trivial and picky we have to get, to suggest any improvements. Highly recommended.

Room Tip: Rooms facing south get great views down towards Surfers Paradise from the balconies but lose the sun around 10am (in April). Rooms facing north get more sunlight but no view down to Surfers. Rooms in the middle have the best of both worlds.
  • Stayed: April 2013, traveled with family
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Thank Muddy2066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this reviewResponded June 11, 2013

Hi Muddy, great review - thank you for all the compliments. It's always a pleasure to hosts guests who appreciate what we have on offer and understand why Xanadu is such a great resort. You clearly know what is important in your holiday and we're pleased to provide a memorable experience and have you return here each year. Thanks for the feedback bout the tennis racquets - they don't stay new for long these days.
Hope to see you again soon.
Regards
Duncan Manderson

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Reviewed April 29, 2013

We have stayed at Xanadu apartments a number of times, hense we keep coming back, the apartments are very roomy and beautifully appointed, and the staff very friendly especially Anne who is always very helpfull. great facilities indoor and outdoor pools, tennis court, bbq's, the views from any of the apartments are amazing, it is close to everything you need just a short stroll to Tedda Ave where you will find plenty of lovely restrauants to choose from also Sea World just up the road and don't forget the surf club right across the road.
Why would we stay anywhere else.

Room Tip: Have been happy with all rooms we have stayed in.
  • Stayed: January 2013, traveled as a couple
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Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this reviewResponded June 10, 2013

Hi Wayne, thank you for the fantastic review. It means a lot to Anne and the team to receive glowing reviews and especially from our repeat guests. It's great to hear that you make the most of our facilities and location as there is always plenty to do on holiday.
Thanks again for the great review and we look forward to seeing you again.
Regards
Duncan Manderson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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