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“Great resort - spectacular views” 5 of 5 bubbles
Review of Xanadu Holiday Resort

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Xanadu Holiday Resort
Certificate of Excellence
Wellington, New Zealand
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great resort - spectacular views”
5 of 5 bubbles Reviewed October 14, 2012

This is our new favorite resort on Gold Coast. We had an amazing 2 bedroom apartment on the 23rd floor with spectacular views up and down the coast. We really like Main Beach - it is close to Surfers but far enough away to feel like you are in a more relaxed place. The facilities are great - 2 pools, spas, sauna, gym and 2 tennis courts. Having 2 teenaged children we made the most of these.
The staff at the front desk were smiley and helpful and made us feel very welcome.
If you are planning a trip to the Gold Coast - definitely go to Main Beach if you want a more relaxing experience and Xanadu is a great place to choose there

Room Tip: Further up building. Apartment on northern side for sun
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GrizzlyToaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 7, 2012
Hi Grizz, it was great to see you and the gang back on the Coast again, making the most of our special Kiwi holiday deals :) The All Blacks turned on an another blinder for us during your visit which was good to see. I knew the equalizer on the golf course would be a bad idea. Duffey Boats was one of your better ideas, aren't they a great bit of fun for the afternoon.

Make sure you spread the good word in NZ and we will see you and whanau here for another break soon!

Cheers Duncan.
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619 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
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English first
Newcastle, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

We spent 10 nights at Xanadu, this was the first time we'd stayed in a high-rise and the view was spectatular. We were there in early October and saw whales pretty much all day from our verandah. Xanadu is situated in a great location, just across from the beach, a short walk to Tedder St Cafe's and close to the Southport Surf Club. The kids really enjoyed the games room, tennis courts and both pools. The family really enjoyed our holiday at Xanadu, we didn't want to leave - hopefully we'll be back again next year.

Room Tip: We were in the North Wing, in the most northern rooms .... the view was great - you could see Main B...
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 10, 2012
Hi turnerpd thank you for the fantastic review. It sounds like everything went to plan and you made the most of what we have to offer at Xanadu. The whales put on an excellent show this year with regular entertainng displays. I hope you can make it back next year. Regards Duncan Manderson.
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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 7, 2012

We have stayed at many apartments on Main Beach in the past and we think this is the best. Accomodation is very comfortable, spacious and well laid out for a family of four. The location is fantastic, close to beach and Tedder Ave shops, also handy to Theme Parks if you are into them. We would recommend for a great family holiday.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Samantha91937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 11, 2012
Hi Samantha thank you for the nice review. It sounds like you had a very enjoyable holiday with your family and we're pleased you got the most out what Main Beach.. Our location is handy to most attractions on the Gold Coast as you point out. You obviously know the area well. We hope to see you again next time. Regards Duncan Manderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 6, 2012

We have recently spent a week at this resort. We think the managers have done a wonderful job in making our stay a memorable occasion. Their local knowledge and advice was invaluable, and the friendly atmosphere they generated was second to none! The front office staff were also great; very helpful and also very friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elisabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 12, 2012
Hi Elisabeth, wow what a nice review! We appreciate your feedback and your praise brought smiles to the team when they read your review. It was great to see you and the family again and hope to see you again soon! Regards Duncan & Andre.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide SA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

Stayed in Superior 2 BR in East tower on 7th floor. My only complaint was we had booked a superior 2 BR expecting a higher level apartments as their website specified, so next time i would specifically request a higher floor.Unit 95 is a Recently renovated apartment with comfy beds. Great access to safe patrolled beach directly across the road. Good facilities and the whole apartment complex is very clean and modern. Free parking is good. A heated outdoor pool would be nice.

Good food options in Tedder Ave walking distance. Dine before 6 and some places have half price dining. Right next door is Subway and a decent cafe for your morning coffee. Diagonally across the road is southport SLSC with good meals and views. Marina Mirage and Fishermans Wharf a short drive with good dining options.

Reception staff was very approachable and on our first day we mentioned a couple of problems being our bedroom patio door the lock was broken and second bathroom door wouldnt close. They did say it would be fixed but it wasnt done during our stay for which they apologised.

Room Tip: I would request a higher floor next time in the North Tower and also request a middle apartment aga...
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  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tootiredmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 21, 2012
Hi Tootiredmum, thank you for taking the time to provide us with constructive feedback, it is appreciated. We are still very new at Xanadu and always looking to make improvements and although we didn't get to fix the problems in your unit during your stay we have now corrected everything and improved the late arrival letter to boot! Once again, thank you for the constructive feedback. Please contact us next time you retun to the Gold Coast, we will be happy to look after you as a valuable retun guest. Regards Duncan Manderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 4, 2012

Our family and two other families stayed at Xanadu and we were all very happy with our rooms, great facilities and the staff were very friendly and helpful. The only thing that would have made it better would have been having our rooms together but understand that it is not always possible.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaz0469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, November 21, 2012
Hi Shaz thanks for writing such a nice review about our resort! We are still very new here and doing our best to make little improvements wherever we can. You obviously enjoyed yourself and it's very motivating for our team to read about your stay and what you enjoyed about it. Thanks again and please contact us again next time you are on the Gold Coast, we always look after our return guests! Regards Duncan Manderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

We were dubious about staying at Xanadu due to poor reviews in January 2012. After several emails and reassurance from the Marketing Manager Ruth, we decided to book. We were thrilled to find that they delivered on what was promised - a high floor appartment (24th floor), refurbished with panoramic ocean views. All rooms were decorated to a high standard with quality furniture, curtains and quilt covers. Watching whales from the bed, lounge or balcony will never be forgotten. The receptionists were all friendly and answered any questions posed. The location is excellent, across the road from the beach, a five minute walk to restaurants and shops and close to parklands. Although we didn't use the indoor or outdoor pool, sauna or tennis courts they were well maintained. The ability to rebook and have confirmed a specific appartment would be an advantage. Looking forward to our return stay next year.

Room Tip: Request a refurbised room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XanaduManager, Manager at Xanadu Holiday Resort, responded to this review, December 2, 2012
Hi Elizabeth S thank you for writing such a fantastic review of your stay. It's very motivating for our team to read your comments and see how much people appreciate their efforts. Thanks again and we hope to see you again soon. Regards Duncan Manderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Xanadu Holiday Resort

Property: Xanadu Holiday Resort
Address: 59 Pacific Street, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Specialty Lodging in Main Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Xanadu Holiday Resort 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
Xanadu Resort is a beachside highrise apartment resort located at the northern end of the Gold Coast. We have a wide selection of uniquely decorated and furnished very large one and two bedroom two bathroom apartments (three per floor) - 140 square meters. Our resort facilities include swimming pools, tennis courts, sauna, spa pools, free car parking and free in-room WiFi. ... more   less 
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Also Known As:
Xanadu Holiday Hotel Main Beach
Xanadu Holiday Resort Gold Coast/Main Beach, Australia

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