We were really looking forward to our night at the Sheraton mirage. When we arrived the check in staff member appeared pompous and condescending,she also informed us that our room had been upgraded, but in fact what we got is what we had paid for! There was scaffolding up in the foyer and Christmas decorations were still hanging up!
Our room was clean and had all we wanted except some instructions on how to operate the air conditioning ,how the telly works etc.,unfortunately all the information was on the television and ours didn't work.
When we rang to complain it took an awful long time for them to answer although they were helpful.
Food prices were really over the top, so we went over to the marina.
Would definitely not stay there again
- Official Description (provided by the hotel):
- Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Mirage Resort And Spa
- Sheraton Mirage Hotel Main Beach
- Sheraton Main Beach
- Main Beach Sheraton
- Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia