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“I WISH I WAS A CELEBRITY TO STAY HERE MORE OFTEN !”
Review of Palazzo Versace

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Palazzo Versace
Ranked #3 of 5 Hotels in Main Beach
Reviewed December 8, 2009

Wow – what a truly amazing hotel this is – whilst travelling from the UK, we had a brilliant stay here. Located across the road from the beach and backing onto the marina. This hotel lives up to its 5 star rating. We stayed at the time of the UK – ‘I’m a Celebrity get me out of here’ programme – and was a great base for ‘celebrity spotting’ in fantastic surroundings. Would highly recommend and we hope to come again.
Plus Points
Excellent hotel facilities
Excellent high calibre staff (best encountered worldwide !)
Great huge swimming pool
Superb Marina Mirage shops right next door to the hotel
Negative Point (Minor)
Bathroom separated from bedroom only by means of a curtain, did not befit a hotel of this standard .

  • Stayed: November 2009, traveled as a couple
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1  Thank BRIMS121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,856 - 1,862 of 2,046 reviews

Reviewed November 18, 2009

Excellent hotel, amazing decor & ambiance, Experience worth more than every dollar spent on accommodation!

Stayed: October 2009, traveled with friends
1  Thank Gurjinders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2009

As part of 1 month long trip to Aus from UK booked 3 nights here to celebrate our Silver Wedding. Anniversary chocolates and personalised card in room when we arrived and for each evening meal (stayed 3 nights). Food excellent, hotel isn't cheap, but very very good.
Note in the room each night telling us what was happening next day in the hotel plus local weather forecast for the following day.
Staff could not do enough for us even to providing me with a wrap when sat outside at night when I said it was a little chilly.
Would we stay again - absolutely if we visit Aus in the future.

  • Stayed: September 2009, traveled as a couple
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3  Thank Sanderling28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2009

My husband won a trip to the Nikon SuperGP and we were given 5 nights accomodation at Palazzo Versace as part of the prize package. I had read a lot of reviews on this hotel and wasn't sure what to expect. Some people had said it was a bit tacky and overdone, but we totally disagreed.

From the moment we arrived, we encountered friendly, helpful staff and a lovely relaxing environment. Really, the staff make the place. Down to earth and so, so helpful. They really go the extra mile. One lady at check-in seemed a bit snooty at first but warmed up to us after a day or so. We were travelling with another couple, and also our 14 month old son, and they really couldn't do enough to help us with him. It can be difficult ravelling with a little one, but they never made me feel that I was asking for too much.

I had emailed thme in advance and asked for a cot and highchair, both of which were provided complimentary, and they even made up his cot with Versace sheets and had put amenities into the cot! A gorgeous touch! They also organised a nappy change table complete with nappy bucket and nappy bags. See what I mean, going the extra mile each time. We had a superior suite which was ideal for being able to put him down at night in our room, and then moving him through to the lounge when we were ready for bed. He is a heavy sleeper, so didn't even wake with the maid doing the turn down service. This is a lovely service, and I enjoyed reading the note for tomorrow and we enjoyed the chocolates which were left with the note.

The concierge was helpful with organising tours and the reception staff arranged babysitters for us. We had AnneMarie both times to babysit (through the agency which Palazzo use), and we would recommend her to other travellers with young kids. an
ex-nurse, lots of energy with my son, and she really loves kids.

My favourite part of the hotel was the buffet breakfast in Il Barocco. We often arrived at 610am (it starts at 630am) because my son had been up since 3am with the time difference, and they never complained. Excellent choice of food and a lovely cooked breakfast. Very accomodating with our son, who can get pretty vocal in a highchair!

My husband is a builder and is notorious for picking out finishing errors in hotels, but was surprisingly limited in what he could criticise in our room! Attention to detail was our main comment in the decor - just beautifully done. We would certainly return to Versace for a special holiday, where we know the service is outstanding.

  • Stayed: October 2009, traveled with family
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2  Thank arbuckle2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2009

Unwatchable pay TV and pay Movies due to ridiculously poor video quality.
Turtle speed response time from all staff.
Many rooms face service areas which are very noisy at 5am !! Ask for a quiet room if you have to stay here....they are well aware of this problem.

  • Stayed: October 2009, traveled on business
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3  Thank ABOE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2009

As we were only staying in the Gold Coast for 4 nights, we wanted to treat ourselves and splash out so we booked up for the Palazzo Versace in Main Beach.

The hotel is located next to the Main Beach shopping center which is ideal for restaurants and is located just down the road from SeaWorld in a quieter area of the Gold Coast. Ideal for nipping over to MacDonalds and the Sandwich Bar for breakfast!

The hotel is everything you'd expect from a Versace labelled hotel but is not overdone with a nice artificial beach with pool just beyond the lobby. The staff and concierge were extremely and helpful even if it meant dealing with my budget-minded requests.

My only real complaint was the room design - there are no doors seperating the bedroom from the bathroom area. Not sure why this is but it is a fundamental design floor as the lights and noise from the bathroom intrude into the main room.

Probably would not stay there again however the hotel is definitely worth trying.

  • Stayed: October 2009, traveled with family
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1  Thank MarysLittleLambX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2009

WOW...

We had a short weekend stay for my girlfriend's birthday. We had pretty high expectations and they were more or less met!

The staff were so friendly and helpful - Easily the best staff we've ever encountered and I do a fair bit of travel around Australia.

We were greeted with complimentary bottled water and chockies, as well as a small sample bottle of versace fragrance each - a nice touch.

We wanted to get some tickets to a sold out tour, and the concierge managed to get us in on stanby - It felt like we got in largely due to where we were staying which was nice.

We also booked a dolphin tour, and were pleasantly suprised to arrive back to our room after dinner to a detailed note about the weather forecast for the day of our tour as well as the suggestion of travel sickness tablets if we were prone to sea sickness as the water would be choppy.

Cannot talk highly enough of thsi place. Only downside was the noisy neighbours we had one night, but it's hard to overcome that, luck of the draw really, it certainly didn't impact us too much - hard to police noisey people in hallways.

  • Stayed: August 2009, traveled as a couple
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1  Thank FiverACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Versace

Address: 94 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Main Beach
Price Range: $268 - $1,206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia

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