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“Beautiful and relaxing”
Review of Palazzo Versace

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Palazzo Versace
Ranked #3 of 5 Hotels in Main Beach
Sydney Australia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful and relaxing”
Reviewed July 3, 2005

My husband, 7 year old son and I just returned from the Palazzo Versace. I'm not a fan of the Versace style, but found the hotel very tastefully done. My husband is a builder who consults on large scale projects, e.g. hotels and airports, and found the hotel beautifully designed and constructed. While some of the staff have a bit of attitude, we found that most of the staff were friendly and helpful. I would recommend staying here because it is in a quiet part of the area, away from the neon lights and juvenile and tacky Surfer's Paradise (especially at night). I suppose that some people may expect all the staff at a 5-star resort to be perfect, but I haven't found that at any 5-star resorts anywhere in the world. Even in the Versace shop, the staff were most accommodating. I bought a few things, but certainly didn't dress up to shop and didn't spend thousands of dollars, but they were extremely helpful and friendly. All of the housekeeping staff were responsive and polite. Room service was exceptional. The breakfast buffet was delicious and enormous. It was quiet at night and our room was cleaned well every day. My son LOVED the pool. I would definitely stay there again.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank yankinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
Reviewed June 26, 2005

The Versace is a total rip off trading on a famous name. The staff are poorly trained - if at all. They all appear too busy indulging themselves in their delusions of grandeur. Avoid if you can - Sofitel in Broadbeach is a much better bet! Nice staff as well.
In a nutshell - Palazzo Versace is totally and utterly overated!

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed May 12, 2005

My husband and I stayed at the Palazzo Versace recently for 2 nights and the entire stay was fabulous. The staff were all friendly and efficient and the service very personable. We were upgraded to a Lagoon King Room and the view over the Lagoon pool (both day and night) just took our breath away. The attention to detail was also phenomenal - from the bottles of still mineral water on arrival to the eau de toilette perfume in the bathroom and the little chocs left on the bed in the evening (all complimentary) - that's what set Palazzo Versace apart from the other 5 star hotels in the Gold Coast. We ate at all 3 restaurants in the hotel and they were all of a high standard (and reasonably priced too!). Definitely the place to stay in the Gold Coast.

Stayed May 2005
Helpful?
7 Thank SYD-YYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level 5 Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed April 7, 2005

Absolutely outstanding hotel. I have holidayed here 3 times in the past 2 years.

Very grand lobby with huge chandelier. Upon arrival, you will be greeted by male models in cute Versace prince-like uniforms, who are very friendly, good looking and efficient. When they are not opening doors, they plump the cushions in the foyer!

Ladies at check-in are very personable and friendly - happily explaining the features of the hotel and welcoming us each time we stay.

Rooms are luxurious - wonderful bathrooms with Versace products and spa baths. Beds are extremely comfortable, also with Versace bedspreads.

Restaurants are fabulous and service outstanding. Especially enjoyed the buffet breakfasts and dinners at Il Barocco restaurant.

Salus Per Aquum swimming pool and spa baths are wonderful for relaxing. Outdoor swimming pool is also great.

I have never stayed in a better hotel. Definitely Australia's best hotel.

A grand palace!

  • Stayed December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Newcastle1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa,Canada
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 11, 2005

From check-in to checkout, this was one of the top overall hotel experience we have had. Spent five glorious days at the end of February. Lovely room with incredible attention to details. Views of the man-made lagoon are gorgeous. Pacific ocean easily accessed across the road. First class services done with discretion and expertise. Staff couldn't be more charming and efficient from the porters, chambermaids, restaurant staff to the reception area staff. Fabulous food in all three restaurants. We will definitely go back.

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ocean23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, UK
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 27, 2005

I must say that the hotel is just lovely and not to mention grand & impressive. The prices were very fair for 5 star hotel and as its was not peak season we had no problem getting sun beds etc. The staff were just great, really friendly.

Helpful?
3 Thank PaulC-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san mateo, ca
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 11, 2005

We stayed here in January 2004. The overall experience was lovely and frankly, I was bracing myself for a little over the top "cheese" factor. While definitely a Versace design through and through, it was tastefully done. The staff were very friendly and attentive with no snobbery that one might be concerned about at a hotel like this. The pool area was fun and relaxed, the buffet breakfast that came with our room rate was arguably one of the best I've experienced. And the room rate we paid was reasonable to boot!

Helpful?
6 Thank kiwiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Versace

Property: Palazzo Versace
Address: 94 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia

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