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“BLOWN AWAY!”
Review of Palazzo Versace

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Palazzo Versace
Ranked #3 of 5 Hotels in Main Beach
Reviewed March 2, 2013

Hubby had a work commitment at Palazzo Versace on the Gold Coast. WHAT LUCK!!! Due to other travel commitments we could only stay one night but felt it was worth travelling down to check it out. This place has the WOW factor! The options if you have your own vehicle is $30 for valet parking or free park-your-own in gated garage with ample undercover parking spaces available. The whole foyer with the fabulous chandelier was amazing with subdued lighting, candles and fragrant oil burners everywhere! Our room with parquetry floor was fantastic with high quality fittings and a postcard view over the 65metre pool. The bed and pillows were the most comfortable I have ever slept in and the marble bath was huge!! Choice of 2 a-la-carte restaurants or seafood buffet for dinner - we chose the seafood buffet which was fantastic. Special mention of the staff at this hotel - a diverse group of well chosen people every one of whom was warm and friendly, We were treated like VIP guests. We have travelled quite extensively and stayed at many different brands of hotels but this would have to be the absolute pick of them. I know the rack room rate is higher than most people's budget but if you have a very special occasion to celebrate then this is the place. Congratulations Palazzo Versace on all counts!

  • Stayed: March 2013, traveled on business
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Thank gertie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Assistant Manager at Palazzo Versace, responded to this reviewResponded March 10, 2013

Dear gertie55,
Thank you for taking the time to review Palazzo Versace.
It is wonderful to hear that you enjoyed our luxe rooms and were able to indulge in our beautiful seafood buffet selection in Il Barocco. I am also glad to hear that you were treated like VIP guests which our dedicated & talented Palazzo Versace team achieve with every guest interaction.

We are greatly looking forward to welcoming you back, and hopefully for a longer stay next time!

Kind Regards,

Lia Holloway
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,512 - 1,518 of 2,114 reviews

Reviewed February 28, 2013

My wife and I spoiled ourselves with an indulgent weekend here. The rooms was fabulous with a great bath (with pleasure menu - options for oils, petals, nibbles, &etc.), and very comfortable bed. The al-la-carte restaurant was great with very good service and wonderful food. The main restaurant had a huge buffet breakfast, and the outdoor pool area was great.

Room Tip: Just enjoy! ask for an inside/courtyard-facing room which has a greater feeling of being in Italy...
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  • Stayed: April 2012, traveled as a couple
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Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Assistant Manager at Palazzo Versace, responded to this reviewResponded March 10, 2013

Dear Andrew N,
Thank you for your review. We’re glad that you were able to make the most of our new Bath Bliss menu with MOR Luxury Cosmetics which delivers a little extra decadence with a deliciously scented bath and tantalising heavenly treats.
We look forward to welcoming you & your wife back for your next indulgent weekend.

Regards,

Lia Holloway
Assistant Manager

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Reviewed February 26, 2013

My husband surprised me with a getaway to the Gold Coast and the most exciting part was staying at Versace. He booked a deluxe suite and we got the upgrade to the lagoon view. Just gorgeous. The food was glorious at Vie and the buffet breakfast was to die for. We booked a cabana for the day and had a magical time drinking Moet Ice Imperial! Well done to all the staff. The room was so luxurious. The bed, pillows and quilt were the best I have ever experienced. Thanks for an amazing weekend.

  • Stayed: February 2013, traveled as a couple
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Thank Sharon Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Assistant Manager at Palazzo Versace, responded to this reviewResponded March 10, 2013

Dear Sharon Z,

Thank you for your review.
It is wonderful to hear that you had such an enjoyable stay and we have to agree that Moet Ice completes the cabana experience!

We look forward to welcoming you back on your next getaway.

Regards,

Lia Holloway
Assistant Manager

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Reviewed February 26, 2013

Visiting this hotel's foyer is like entering a magnificent palace with it chandelier and marble floors overlooking the 75m pool outside. One can sit and enjoy an iced coffee in peace and quiet at the ground floor bar area whilst reading the papers soaking up the surrounds of Italianate opulence.

Room Tip: Try last minute late at night for a good discount including breakfast
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  • Stayed: February 2013, traveled on business
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1  Thank TZADZIKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Assistant Manager at Palazzo Versace, responded to this reviewResponded March 10, 2013

Dear TZADZIKI,

Thank you for such a lovely review. You have captured the Palazzo Versace experience perfectly.

Kind Regards,

Lia Holloway
Assistant Manager

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Reviewed February 21, 2013

After reading the reviews and how you could get a good price calling the hotel direct,I did so on the weekend.

Is it strange that a 5 star hotel has no one in reservations on a weekend?Not only that,the receptionist could not advise of pricing either,and I was asked to either call back Monday or someone would call me.

This doesn't really project a 5 star image...perceptions are reality?!?Surely from a business perspective all front of house staff members should be able to give cost of accommodation over the phone.

  • Stayed: February 2013, traveled with family
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5  Thank Maxine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Guest Relations Manager at Palazzo Versace, responded to this reviewResponded February 23, 2013

Dear Maxine H,

Thank you for your review. Our reservations department is open 8am till 6pm Monday till Friday and 8am till 4pm on Saturday. Outside of these hours the Assistant Manager on duty will be able to take your call. Please feel free to contact us on 07 5509 8000 and we will be happy to assist with your enquiry.

Kind Regards,

Lia Holloway
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

The rooms are furnished with everything Versace – a person I met at the Versace said “It’s like we have Versace on tap!”
The Versace staff made me feel like I was the only person staying there – the service was exquisite.
The Breakfast was filled with different options – it also noted if the serving was Gluten Free
Overall the Versace experience is 5 Star – I recommend staying there or even popping for a high tea one day – however the down fall to that would mean not being able to use the pool!

Room Tip: As there was 3 of us we had a bigger room with a roll away bed and a terrace!
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  • Stayed: February 2013, traveled with friends
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3  Thank stgeorge79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Guest Relations Manager at Palazzo Versace, responded to this reviewResponded February 17, 2013

Dear stgeorge79
“Best of the Best!” What a great review, thank you.
It was so pleasing to read that the staff were exquisite and made you feel like you were the only guest with us.
I am glad that you enjoyed your stay with us and we look forward to having you with us in the near future.
Warm regards
Ben McDermott
Guest Relations Manager

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Reviewed February 11, 2013

I returned to the versace recently. My first stay was with a group of my closest friends and family for my 30th birthday in November. The first stay involved a few hiccups but was still highly enjoyable. Facilities and food were lovely. This time around our stay and the service we received was second to none. We were booked into a lagoon suite for two nights which was very spacious; balcony, bathroom, bedroom and view of the pool was beautiful! Whilst sitting by the pool we were asked if we would like to spend time in a cabana complimentary which was a lovely touch. The pool staff are excellent and very attentive. In the evening on our first night my boyfriend proposed and we then went to Vanitas restaurant for dinner which was a lovely experience. On the second night we had dinner at Vie bar and restaurant. The view, service and food was five star! I can't fault the Palazzo. Our stay was amazing! We are now even considering Vie restaurant for our wedding reception so we will definitely be back! A weekend and experience to remember... Just beautiful. Enjoy!

  • Stayed: February 2013
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Thank Michelle_1682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVGC, Guest Relations Manager at Palazzo Versace, responded to this reviewResponded February 17, 2013

Dear Michelle
I am so glad that you enjoyed your second stay with us and I am very pleased it was seamless for you. It was very special to read that it was a weekend to remember for you.
Congratulations on the proposal it is a pleasure that your partner chose Palazzo Versace for this very special occasion.
We very much hope that you can celebrate your wedding or honeymoon with us.
Warm regards
Ben McDermott
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palazzo Versace

Address: 94 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Main Beach
Price Range: $275 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia

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