I'm a very good customer at the versace stores and thought that I should visit the hotel in jan 2012. Was good. But when I stayed again on jan 2013, it was horror. Staff at the reception are really rude. I felt disgusted at the amount of money I was paying. When I checked in the room, the private bar fridge, some items were missing and at checkout they were charged. Untill I told them that it was missing. They are really strict throughout the whole hotel areas but you are paying a lot of money and should not be treated in this strictly manner. After my second stay, I would not stay there again. They should treat hotel guests like royalty for the large amount of money you pay but it's the total opposite. They treat you like poor people.
- Official Description (provided by the hotel):
- Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more less
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- Also Known As:
- Palazzo Versace Main Beach
- Palazzo Versace Hotel Main Beach
- Hotel Versace
- Palazzo Versace Gold Coast/Main Beach, Australia