If you're looking for a dinner cruise that serves reheated food and also has the bonus of providing terrible customer service, then look no further, Rivers Cruises is certainly for you. I will never, ever recommend this cruise or Rivers to anyone I know. In fact, I will only be speaking words of absolute disgust and disgrace. If you have a complaint with these guys, maybe take your phone and computer to the grave because that's the only time you will ever get a reply. Went with a couple of friends for Christmas, one word, horrendous. It seems the most positive reviews are dated before the Christmas period, this would suggest that Rivers are a let down during the busy Christmas period. This shouldn't be the case for what you pay. We could have easily chosen to go to QT Hotel or Citrique at the Marriott for better value for money. They promoted the event to people who want good food, entertainment and value for money, when in fact this cruise obviously attracted the opposite, thus standards were lowered.
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