The overall 'average' rating I've given these apartments isn't fair because some things were fantastic and some things were terrible so I've had to even them out. The view from the balcony and the superb location between the beach and the restaurants made up for the one major and a couple of niggly little problems with the accommodation.
The major problem was the cleanliness. There had been a major turnover of occupants in the apartments on the day we arrived and I was told that the cleaning staff were frantically trying to get all the rooms done before the next lot of holiday-makers arrived. I wish they'd been given a bit more time because our unit was pretty dirty. Plates, cups, crockery and saucepans had all been put back into cupboards and drawers by the previous occupants without being washed. Gross. And they'd left their hair-covered soap in the manky soap holder in the shower recess. Ewww. When I mentioned this to the manager at check-out, he apologised and said if I'd brought it to his attention sooner, he'd have sent the cleaning staff back. Fair enough.
My niggly little complaints were things like very worn furniture, towels so full of fabric softener that they didn't absorb water, stained (but clean) sheets, and mismatched, chipped crockery and glassware.. None of this really mattered, though, as we spent all day every day at the theme parks and the kids swam in the heated pool every evening. Everything in the unit worked and I thought the price was very reasonable, given the time of year.
On the huge plus side, I watched whales every morning from the balcony (hooray for a marine mammal experience minus the sea-sickness!), the beach is just over the road and there are restaurants for every taste and budget and small supermarkets within easy walking distance. The security basement parking was easy and convenient and they provide trolleys so you can ferry all your stuff from the car to your apartment in one trip. The manager was genuinely welcoming, helpful and apologetic about the poor standard of cleanliness.
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- Also Known As:
- Carrington Court Gold Coast/Main Beach, Australia