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“Rating Review”
Review of Oscar On Main

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Oscar On Main
Certificate of Excellence
Reviewed January 2, 2014

Stayed in an apartment on 3rd Floor that had a long term less before our weeks stay and the apartment was far from ready to occupy. The management bent themselves backwards after we made a complaint, however, it should never have happened in the first place based noting the price I was paying over the Christmas period. From what I can see the rooms are getting a bit dated and if they want to maintain their star rating they need to think about renovation some of their apartment. The pools and other facilities are well maintained and you are close to shopsetc and Main beach.

Room Tip: Higher up you get good view of the Ocean lower down is safer for kids but it can be noisy from the a...
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  • Stayed: December 2013, traveled with family
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded January 7, 2014

Again John I apologise for the room not being quite ready for your arrival. You are completely right - it was not completely up to the standard it should have been, for your arrival. We worked as hard and as quickly as we could to sort the issues out for you, while you were there. We have continued to renovate the apartment since you were here so we have brought it completely up to Oscar standard. I wish we had not been so full when you were here and we could have shown our other apartments, which are very tastefully renovated.
Thank you for your comments.

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190 - 196 of 347 reviews

Reviewed January 2, 2014

The room we booked was 3 bedroom with an ensuite and bathroom on the 19th floor. 3 couples stayed in this room for 10 days comfortably - it was lovely with fantastic sea views from the deck which had a table and chairs to lounge on. There was a full kitchen and laundry which was really convenient. The pool was lovely and the beach was only a 5 min walk! The cafes and convenience store were also only 5 mins walk from the hotel. Also had good quality AC which helped immensely with comfort during the intense heat.

The customer service we experienced was great, the staff were approachable, friendly and helpful - we needed wifi and they helped set us up with a temporary account to allow access for everyone. The only thing I can critique is that we needed more towels, dish liquid, dish powder and laundry soap. We were supplied enough for a day's use but probably really needed about a weeks worth to keep us going as housekeeping was not daily (due to the public holidays I think, although we preferred not be be bothered anyway). We bought supplies ourselves so this really didn't detract much from our enjoyment of this property. We would certainly stay here again and highly recommend to others.

  • Stayed: December 2013, traveled with family
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Thank YDuggan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded January 7, 2014

I am so glad to read that you enjoyed your stay and found our team so helpful. Anything we can do to help you settle in, relax and enjoy yourself, we try to do. That is what we are here for and what gives us pleasure.
Just to let you know, Oscar on Main is a self-catering apartment resort, not a hotel, so daily housekeeping is not offered as part of the package price. You do have a laundry in the apartment so you can wash and dry your towels/sheets/clothes as often as you wish. A full apartment clean and fresh linen is always available as our housekeeping team work every day, inc Xmas, but that service is available at an extra cost. If your stay exceeds 7 nights then you do get a mid-stay clean and fresh linen. This is an industry standard.
Happy to hear you would come again and we look forward to having you stay again.

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Reviewed December 24, 2013

This is the first time we have stayed on Main Beach and we thoroughly enjoyed our stay. Oscar on Main is conveniently located to shops, beaches and restaurants. The building was built in 1999 with individually owned renovated apartments. The extent of renovation depends on the individual owners. We paid for a deluxe 2 bed apartment and were lucky to have got the 27th floor with panoramic views or the ocean.

The apartment was large with plenty of room for my family of four. It was tastefully decorated with a fully equipped kitchen. Carpet and paintwork all looked fairly new. All kitchen and laundry appliances were of excellent quality. As we were located on a high floor, the apartment was very quiet. It was a tad windy on the balconies so we tended to spend most of the time indoors. On the hot days, the air con worked very well. Families with young children may need to take extra care with open windows to avoid accidents from kids climbing up to window level in the second bedroom.

Oscar on main has a big indoor pool and we certainly used it frequently during our 5 night stay. We didn't use the outdoor pool as it looked a bit small. There is also a tennis court and gym for guests. The car park and building was secure with swipe fob entry for residents. The lifts were fast and we never had to wait more than 30 secs to go to and from our apartment.

Check in and check out were faultless and reception staff were always courteous and willing to help. Overall, I would certainly return. Free wifi, which I understand they are addressing, would be the icing on the cake. Thank you so much for a pleasant stay.

  • Stayed: December 2013, traveled with family
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Thank Jellytree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded January 7, 2014

Thank you for your thorough review. I am glad you enjoyed the apartment and all the facilities on offer. I have passed your kind comments onto the reception team.
The free wi-fi system is almost up and running and should be on offer to our guests from the 1st of February. Just sorting out some final technical details to ensure the signal is strong and fast so we have happy guests.

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Reviewed December 16, 2013

Location: great, just off Tedder Ave with its lovely shops and restaurants, and very close to Main Beach. Quiet, unlike the busyness of Surfers Paradise. Pleasant 20min walk to Marina Mirage.
Apartment: unit 81 on floor 24 had superb views. It had modern furnishings, three televisions and a very well equipped kitchen. There was more than ample crockery, cutlery and other kitchen conveniences like a muffin pan, cheese grater and pizza cutter. They even supplied aluminium foil and cling wrap.
Facilities and service: apartment and common areas were all very clean. Reception staff were helpful and the managers were particularly obliging. When one of the TVs broke, they went out of their way to replace it within 24 hours. When we asked to have the bedding configuration changed, nothing was too much trouble for the staff.
There were indoor and outdoor pools and a tennis court (tennis racquets and balls were available for hire for $5 at reception).
Overall highly recommended.
It's important to note that as with all self catering apartments, you may need to supply extra dishwashing liquid, laundry detergent and toilet paper. Easily obtained at the nearby convenience store.

  • Stayed: December 2013
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Thank MCBermuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded January 7, 2014

We work hard to ensure your stay is pleasant and Oscar lives up to expectations so it was lovely to read your reviews. Thank you for taking the time to tell us what you think.
It is unfortunate when something breaks but these things happen. There is never a good time. However I was really pleased that we were able to organize a replacement tv so quickly, especially over the busy Xmas period. I am glad you enjoyed your holiday at Oscar on Main and look forward to welcoming you back again

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Reviewed October 28, 2013

Loved our apartment. So spacious and has everything you could ever want. It was very clean, modern, and had great views. Great location, short walk to beach. The only thing i could say against our stay is that Wi Fi should be free. Most places we have stayed at has this free these days. Otherwise that an awesome weekend away at main beach .

  • Stayed: October 2013
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Thank Cherelwalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded October 30, 2013

So glad you enjoyed your stay and loved your apartment and location.
We are currently installing some upgrade equipment and plan to offer free wifi to guests in the very near future so it is coming. So happy we helped you have an awesome weekend!!!

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Reviewed September 12, 2013

Oscar you are beautiful - the first thing that stunned me was the beautiful gardens - fit for a Princess. Then the building itself, the architecture, the finish, the people - all A+++
Location, right on the sea but just far enough back to hear a soft swishing of the waves which were soothing and peacefull. Both The Southport club and Yacht Club on the doorstep, the beach, the safe swimming. The restaurants such a choice and so close - who needs a car.
Little wonder Oscaronmain wraps it up in its name "Oscar 1st class" Main Beach because it is!
Congratulations to all those who have been before us - the designer, the builder, the developer - you hit the mark - Well Done. Happy are those who can experience this true gift to the people. A big thankyou to the management also.

Room Tip: Any room will do because every room is great.
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  • Stayed: September 2013, traveled with friends
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4  Thank Dogsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded September 15, 2013

Thank you for your kind words. We love Oscars and Main Beach as well. We chose this building and the location as our home and our business and our life because we love it here. Truly a hidden gem on the coast.
So glad you found us and enjoyed your stay. We look forward to making your next stay a memorable quality experience. Don't forget to quote the return guest code when booking so you get the loyalty discount.

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Reviewed September 11, 2013

My husband and I have recently returned from celebrating my birthday with a weekend stay at Oscar on Main. We had a truly wonderful time & I could not fault our stay in any way. Oscar on Main is a great place to stay. The staff are incredibly friendly, welcoming & helpful. We stayed in a 1-bedroomed unit & it was clean, comfortable & very well equipped & had stunning ocean views. Oscar on Main is very well situated with everything close by so you can put your car in its underground park & leave it there.

In summary, this is our new favourite place to stay & I don't see any reason to go elsewhere. If you choose to stay there you won't be disappointed.

  • Stayed: September 2013, traveled as a couple
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1  Thank peninaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela4217, Manager at Oscar On Main, responded to this reviewResponded September 15, 2013

We love being your 'new favourite place to stay'. Thank you so much for your kind words. It does make us feel rewarded for all the hard work we do to make sure we make your stay a pleasant one.
Don't forget to tell us next time you book that you are a returning guest so we can reward your loyalty.

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Additional Information about Oscar On Main

Address: 1 Hughes Ave, Main Beach, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Specialty Lodging in Main Beach
Price Range: $102 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oscar On Main 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
Fully air-conditioned and spacious 1, 2 & 3 bedroom apartments. Oscar on Main captures the spirit and essence of fabulous Main Beach in every facet. Our first class 4.5 star resort is just a short stroll from Australia's famous Gold Coast beaches and many local Gold Coast attractions. ... more   less 
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Also Known As:
Oscar On Main Hotel Main Beach
Oscar On Main Gold Coast/Main Beach, Australia

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