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“Location, service, quality - great place to stay (and return to)”

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The Crest Apartments
Certificate of Excellence
Canberra, Australia
2 reviews
“Location, service, quality - great place to stay (and return to)”
Reviewed July 14, 2013

Thank you to the amazing team at The Crest Apartments for making us all feel so welcome. The excellent service began before we all descended for five fabulous nights - three adults, five kids - by putting us together in three close-by apartments and ensuring we had the best time.

Location location location. Whether it was off to the theme parks, the beach or shopping, the location was perfect.

Thanks for the rooms with superb views, reliable and friendly advice at all times re activities/buses/restaurants and more, excellent pool and tennis court facilities, great advice on things to do, apartments which had everything we needed and more. Apartments were spacious, comfortable and with very comfortable beds!!!

It was a total home away from home experience - i.e.you only had to unpack your suitcase and anything else you needed was on hand, in a setting that was spotless, very well maintained and very comfortable. And the excellent customer service was really appreciated. So nice to feel truly welcomed!

Room Tip: The higher the floor, the more amazing the view - in all directions!
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzanne c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 7, 2013
We were so pleased to be able to fulfill your requests when you made your direct booking with us over the phone. We did try our best to manage bookings so that your apartments were close together and that they afforded lovely views of the ocean, as we knew the importance of these two factors. Thank you for your compliments regarding the friendly advice and service you received. All our staff are locals and will readily assist guests with any questions they may have. We are also often able to offer greatly reduced pricing for many of the local attractions and local entertainment, and we don't charge a booking or credit card fee when purchasing through the tour desk at reception. Saying we were 'a home away from home' is a phrase we have been hearing a lot lately. It is the best compliment we could hope for, when guests that are in-house extend their stays or when guests book their next holiday with us before they have even checked out. We look forward to welcoming you back soon - for some more ocean views!
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211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Polish first
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English first
Narrabri, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2013

Our family stayed at The Crest Apartments for 3 nights. Our, apartment 40, was excellent, tastefully refurbished, clean and well set out. Indoor spa and tennis court were really handy for the kids on a winters day. Location was excellent and the staff were extremely friendly and helpful. Would recommend the Crest to families, we will definitely be back.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolyn2390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 7, 2013
We definitely do cater for families with our spacious fully self-contained apartments and our resort facilities. I'm also pleased to note that you gave our housekeeping staff high marks for cleanliness. Our housekeeping staff work very hard to maintain high standards and it is always a pleasure to be able to pass compliments along to them. We look forward to welcoming your family back again for another stay with us at The Crest Apartments.
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Bateau Bay, Australia
Level Contributor
3 reviews
Reviewed June 5, 2013

I would like to thank the staff of the Crest Apartments for another great stay. Our stay was enjoyable and too short.

Having stayed on a number on occasions, we have adopted the Crest as our home away from home on the Coast.

The location and facilities are first rate. The indoor /outdoor pools, spa, sauna, gym and tennis court ensure that all your recreation requirements are covered. The games room has the kids entertained when they are not enjoying the pools.

The two bedrooms apartments are spacious and come with a fully functioning kitchen and an ensuite in the main bedroom. At night we would sit on the balcony and enjoy the night lights of Main Beach and Southport.

The new management team are friendly and helpful and their upgrade of the complex has given the premises a new lease of life. They should be congratulated on their efforts to date.

Location wise, being at Main Beach you don’t have the noise of Surfers. Your dining experience is enhanced with Tedder Ave and its first class restaurants only a short walk away.
The location also provides quick access to Seaworld and the other Parks.
What more can you say but can’t wait to return.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank53_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 7, 2013
Thank you for your review, it's lovely to read that we are your 'home away from home'. When guests feel that way it is the greatest of compliments. I will pass your sentiments along to our hard working staff and we look forward to welcoming you back upon your return.
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Cairns, Queensland, Australia
1 review
Reviewed June 4, 2013

We recently stayed at the Crest Apartments in a two bedroom apartment for 5 nights. We found the apartment spacious and clean although a little out-dated (bedspreads/bathrooms/kitchen) and in need of some maintenance (paint/carpet/cupboard doors/old appliances etc). Add some general 'spucing up' and it would be great. The staff were fabulous and couldn't be more helpful :-) - thank you so much we were unwell and tired when we arrived. The amenities were good (great indoor pool/spa/sauna) and the grounds are lovely. Location wise it was perfect for what we needed and the view from the 16th floor was super! We would definately stay again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharyn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 6, 2013
Thank you for your feedback Sharyn. We agree with you that the location of our building is perfect - affording breathtaking views, easy access to public transport and close proximity to the theme parks. Families do love staying with us due to the spacious size of the apartments and extensive resort facilities. The particular apartment you stayed in has recently had new bedding packages installed in the bedrooms and a new TV in the lounge room. Since taking over the management of the building in February of this year, we have been making our way through each apartment and addressing anything in need of repair or replacement. We are confident that you will give us 5/5 in your next review when you come back to stay with us again! We will look forward to welcoming you back, and I will pass the compliment regarding the standard of service you received along to the staff. Thank you.
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Brisbane, Queenslan
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 1, 2013

We booked the 3 bedroom penthouse apartment for one night. The apartment had 1 ensuite bathroom a separate bathroom and another separate toilet with wash hand basin - this was good for 3 couples all having their own toilet.
The apartment has a large outdoor area with its own BBQ on the rooftop, with good views over the broadwater/mountains on one side and to the ocean on the other.
There are 2 other balconies but very little furniture.
We really enjoyed our stay and would be nice to stay longer and see more of the area. However the furnishings especially in the lounge and outdoor furniture is getting pretty worn and dated - it really needs a bit of an upgrade. Very clean though, and comfortable beds.
Like most apartments/hotels there are never enough coat hangers in the wardrobes, and only 1 spare blanket between 3 rooms - these simple things make a difference.
For the price $400 for 1 night 3 bed - very good value.
This place could be amazing - just needs a bit more upgrading. We would go back.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank alishaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 6, 2013
Thank you for your response. We agree that the 3 bedroom penthouse apartments are a great size and layout for couples and families. The large rooftop outdoor area offers extensive views and the BBQ area offers the opportunity to entertain privately. Since your stay, this penthouse has undergone refurbishment in the lounge, dining, kitchen and bedrooms. We look forward to welcoming you back for a future visit, confident in the knowledge that your stay would be further enhanced since upgrading the furnishings.
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adelaide
1 review
Reviewed May 24, 2013

We have stayed at The Crest twice and this time was even better than the last. We asked for a high apartment the view was well worth it. I wish that we stayed for longer than a week to make use of everything that they have to offer. The children loved coming back from being out all day and using the swimming pool and the spa. I will stay at the crest again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne_MAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, August 6, 2013
Thank you Joanne for such a positive review. We loved that you and your family enjoyed your stay and that you were highly satisfied with the apartment and the resort facilities. We are looking forward to welcoming you back again, for another well-deserved break.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merimbula, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2013

This was our second stay at Crest, and won't be our last. The location is just great - short walk to Tedder Ave and all the coffee shops, and just a short drive to Wet N Wild and Movie World. Surfers is a nightmare at present, with all the roadworks, and we were so glad to be well away from all that. The indoor pool is a great feature for the kids. Good quality apartment at a great price, friendly management, what more could you ask for. See you again guys :)

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
952SeanB952, General Manager at The Crest Apartments, responded to this review, May 8, 2013
You are correct, we definitely have one of the best locations along the Surfer's Paradise stretch of beach. We also believe that we are family friendly with our proximity to the theme parks. The Sea World public bus stops just metres from the front of our building. Our staff were so pleased to read in your review that you are coming back to stay with us. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crest Apartments

Property: The Crest Apartments
Address: 15-21 Breaker Street, Main Beach, Gold Coast, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #4 of 18 Specialty Lodging in Main Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Crest Apartments 4*
Number of rooms: 55
Official Description (provided by the hotel):
Featuring a selection of Fully Self Contained 1,2 Bedroom Apartments & 3 Bedroom Penthouse Apartments, the Crest Main Beach Apartments are ideally located between the Broadwater and the beach. The Crest Main Beach offers a host of luxury indoor and outdoor facilities including full size tennis, heated indoor and heated outdoor pools, sauna, 2 spa pools, gymnasium and games room for the kids. Our Luxury Apartments offer you an opportunity to stay & take advantage of the Main Beach lifestyle at a price you can afford. ... more   less 
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Also Known As:
The Crest Apartments Hotel Main Beach
The Crest Apartments Gold Coast/Main Beach, Australia

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