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“We'll be back :)”

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Ashmore Palms Holiday Village
Ranked #1 of 1 Ashmore B&B and Inns
Certificate of Excellence
WA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“We'll be back :)”
Reviewed November 26, 2012

Stayed at Ashmore Palms very recently and really enjoyed our 3 day stay. We booked one of the budget family villas and it was huge! 3 bedrooms, a spacious lounge and a fully self contained kitchen. Tucked away at the end of a street, the property is all palm trees and a real tropical feel to it. Nice to have a walk around the paths outside the property and see the birds, and our daughter loved the pools there. Close to everything without being in the heart of the city - there is a shopping centre and tavern right behind the village, around 10 mins or so to get to the theme parks and 15 mins or so to Surfers Paradise. Staff were lovely and very helpful. Would definately stay here again.

  • Stayed November 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank friendlyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, December 4, 2012
Thank you for your lovely review. It was pleasing to hear that you found the Budget Family Villa plenty big enough for your family. We loved hearing your comments about the ambience in the Village, the facilities and staff service! We were also glad that you found the Village conveniently located close to everything. We hope to see you and your family back here again soon.
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529 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • Any
English first
Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2012

Can't speak highly enough of Ashmore Palms after our recent 7 night stay. From booking through to departure, staff were friendly and helpful. Our Macaw Mansion was perfect for a family of 4...upstairs parents retreat just fantastic! Little touches like fluffy bathrobes a pleasant suprise, and practical extras such as clothes basket, clothes drying rack and even a bag of pegs much appreciated. Pool area spotless, and really super for all the family, particularly if you have toddlers or non-swimmers. Gloriously quiet at night, no traffic noise at all. So many extras are offered I don't know how you would have the time to take advantage of them all!

Room Tip: The extra outlay for the Macaw Mansion was SO worth it!
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Sarah, thank you for your amazing review. We are humbled by your lovely complements! It was great to hear that we met and exceeded your expectations. Our aim now will be to try to live up to our reputation. We look forward to seeing you and your family holidaying at Ashmore Palms again in the near future.
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Singapore, Singapore
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 17, 2012

Stayed here for a week and felt accommodation was great. The staff(Rwanda)went out of their way to help make our stay pleasant- even going out of their way to help us with luggage on our day of departure. We stayed at rainforest retreat #31 and with all facilities including laundry being in situ experience was good. Rainforest retreat was great for a family of 6 and being close to Woolworth was good. We did not hire a car and frankly inconvenience was minor. Had a 7 day freedom pass with daily morning pick up and evening drop with the gold coast shuttle. The RR even has a BBQ and the pleasant weather was good.
There are 2 minor changes I will recommend
- there should be a on demand shuttle to drop to bus stop(about 800 m away)... Really helpful if you don't have a car
- phone in the rooms in case you need to talk to the reception
Overall would recommend any day for a family stay... Right distance from theme parks and away from the Surfers noise

Stayed November 2012, traveled with family
Helpful?
Thank PKL123952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Praveen Lala and family, thank you for your very favourable comments about your recent holiday at Ashmore Palms on the Gold Coast, Australia. It was wonderful to hear that your family enjoyed the Rainforest Retreat facilities. It was also pleasing to hear that you were happy with the location of the property near the Gold Coast Theme Parks and away from the noise in Surfers Paradise. Your comment about not hiring a car only being a minor inconvenience was interesting. Thank you also for your recommendations for changes. When the new light rail service begins here on the Gold Coast in 2014, we may consider your suggestion of a demand shuttle to the closest station. However, at present, there is not enough demand for a phone in the rooms. When you are planning your next trip to Australia, we hope that you will consider staying at Ashmore Palms again. Sending you all our best wishes from 'the land down under' and the Ashmore Palms team.
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Melbourne, Australia
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed November 17, 2012

The process from reservation to arrival, staying and then checking out is a breeze.
The staff are just brilliant and cannot do enough for you, which makes it an ideal place to take family of all ages.
A wonderful place to enjoy the many activities that is on offer at this wonderful accommodation facility especially if you don't want to visit the traditional theme parks.


.

  • Stayed August 2012, traveled with family
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Helpful?
1 Thank 1986couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Diane, thank you for your lovely complements about Ashmore Palms, the staff and the facilities! It sounds like our new reservation system is working well. We really appreciate you taking the time to comment on your Gold Coast holiday at Ashmore Palms and we look forward to seeing you and your family back here again soon.
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Derby, Western Australia, Australia
2 reviews
Reviewed November 16, 2012

The Rooms were really nice for the price and the complex has everything. Good pool area , lots of birds around. Just a really nice place to stay and located close to everything. Nice walking area that goes around the whole complex

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Lisa, thank you for your lovely review. We really appreciate you taking the time to comment on your holiday at Ashmore Palms. We always love hearing guest's comments especially when they are favourable. We hope that you will return to Ashmore Palms again sometime in the near future.
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wauchope
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2012

we had the best holiday the staff were great, we were close to everything shops theme parks etc. kids had a ball with the morning activities each day. they also loved the pool, playgrounds and the movie area. i cant wait til we can holiday again at ashmore palms.

Room Tip: they have rooms for all size familys just click on and check them out wont be disapointed
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebecca c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Rebecca and family, thank you for your great review. It was our pleasure to have you stay with us. We look forward to seeing you and your family here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 9, 2012

We stayed here (for six nights) because it was only 20mins from the theme parks and Surfers Paradise. The staff were friendly, the cabin was clean, the pool was fantastic on hot days, the little shop had what we needed and the atmosphere of the park was relaxing! I did however feel that the cost of doing laundry was a little high. ($4 per load in the washing machine and then $4 for the dryer) Don't be put off by the park being located in a commercial district. You can't hear the trucks! Great value for money!

Room Tip: We were so busy that our daughter didn't get a chance to do the organised childrens activities...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicoleS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APHV4214, Public Relations Manager at Ashmore Palms Holiday Village, responded to this review, November 29, 2012
Dear Nicole and family, thank you for your lovely review. We are really pleased to hear that you found everything at Ashmore Palms to your satisfaction, especially about the Village being great value for money. In regard to the laundry charges, did you know that the Rainforest Retreats have an internal laundry with a washing machine, dryer and laundry tub without any extra charges? Sorry to hear that your daughter didn't get a chance to participate in the free kids activities. You will have to plan another holiday at Ashmore Palms again soon! We look forward to seeing you then.
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Additional Information about Ashmore Palms Holiday Village

Property: Ashmore Palms Holiday Village
Address: Ashmore Caravan Park 71 Hinde St, Ashmore, Gold Coast, Queensland 4214, Australia
Location: Australia > Queensland > Gold Coast > Ashmore
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Ashmore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ashmore Palms Holiday Village 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
Ashmore Palms Holiday Village is a family owned and operated holiday village, nestled on almost 15 acres of lush, tropical landscaping on Australia's Gold Coast in Queensland. The Village provides a relaxed, yet central holiday setting. Conveniently located close to the major theme parks and Surfers Paradise, the award-winning village offers a range of self-contained holiday cabin accommodation, popular with families, couples, groups and business travelers. Ashmore Palms has extensive family-friendly facilities and offers free children's activities.Next time you holiday on the Gold Coast, make Ashmore Palms your home away from home. ... more   less 
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Also Known As:
Ashmore Palms Holiday Village Hotel Ashmore
Palms Holiday Village Ashmore
Palms Holiday Village Hotel Ashmore
Ashmore Palms Holiday Village Gold Coast, Australia

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