I would just like to point out, the hotel itself is fairly good, nothing great, the reason for the terrible rating is down to the service the staff provided. I understand it can be difficult dealing with 18-30 year on a drinking holiday, but considering the money we paid for the hotel, the service should be better. I went away with 6 mates, I wasn't expecting the hotel to be anything special but couldn't have expected the hotel staff to be as rude and as obnoxious as they turned out to be. When we arrived at 7am on the Friday we immediately had our passports taken off us before even being greeted. The hotel was advertised as free air conditioning in the rooms, upon being shown to our room, which was hidden away behind the actual hotel, we were told we had to pay for it. We were then told that because our rooms were round the back, we would get the safe for free, however after using it for a day, we received a knock on the door saying we had to pay for the safe. Turns out, the rooms the Perkes had put us in, were jointly owned. So not only did we have the free air conditioning that had been advertised, we didn't get the free safe which we had been told we could have. The rooms were pretty standard, two normal beds and a smaller one so can't complain about that. We were supposed to have half board, however the breakfast ends at 11am so there I would say it isn't worth it, and we didn't even receive a meal in the evening, again another lie by the hotel. The pool was pretty good, lively atmosphere in the day and enough sunbeds. The main area of complain comes from the last day. We were flying at 6am on the Friday morning, and were told we had to be out our room at 11am on the Thursday morning. This was fair enough as the hotel needed time to clean the rooms and give the key to the new arrivals. However the way the manager let us know we had to be out, (The fairly old australian man with white hair) was just plain rude. So for the whole day we had no room and had to sit round the pool. As you can imagine it can get too much being out in the sun all day with a hangover so we decided to sit in reception. We found some sofas to the left of the entrance and sat down there. After getting comfortable I was rudely told to sit up straight whilst on the sofa by another rude member of the hotel staff, apparently sofas weren't designed to slouch on.. Around an hour later, we were told to leave reception by the same manager who had rudely told us to get out our rooms. We told him it was too hot to just sit outside to which he replied, "tough, you're not sitting in reception" so we left the hotel and went off for dinner. By the time we came back, the pool area was dead so we decided to kick a ball about. Again, this same man told us we couldn't do that. At this point we were all so fed up of this guy we went on a walk for the rest of the night until it was time to leave. When we got back to the hotel, to catch the coach, we were relieved not to come across anymore staff. Overall we all had a great time in Zante and the hotel itself was alright, however I would never consider staying here again as the staff are just too rude and arrogant. I would recommend Zante to anyone but avoid this hotel.
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- Also Known As:
- Perkes Hotel Laganas
- Perkes Hotel Zakynthos/Laganas