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“Awful staff”

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Village Inn Studios & Family Apartments
Ranked #25 of 73 Hotels in Laganas
Reviewed June 21, 2013

On first arrival appeared to be a nice hotel after a couple of days however it became apparent that it was not all we thought it was going to be. We were soon to find the staff at the hotel to be unhelpful, unfriendly and quite frankly rude which isn't what you would expect from a hotel that provides all inclusive to complain or argue with you when you simply ask for a simple drink. furthermore the rooms where not kept clean due to the shoddy maid service they provide who simple do not touch the room the whole time we were there. Overall thoroughly disappointed with the staff service.

  • Stayed: June 2013, traveled with friends
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3  Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 - 243 of 346 reviews

Reviewed June 15, 2013

Just arrived home from the village inn, loved this hotel, they can't do enough for you!! Lovely people lovely place, perfectly situated if you want a fantastic night then home to a lovely quiet hotel, carol the chef, wow, lovely women and caters for all tastes and problems, Dennis the hotel owner is a star! And Anna and the other lovely barmaid are all very hard working but always with a smile, I loved this hotel and will be returning with the girls as went with my partner this time but would come back time and time again, thanx again for a fantastic holiday xxxx love Leanna n John

  • Stayed: June 2013, traveled as a couple
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Thank leannalincolnuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013 via mobile

We fell in love with Zante and come to the island every year. This was our second visit to the village inn, last year we came as a young couple and this year returned with our three young children.
As a family of 5 we find it hard to find a hotel to accommodate us without having to pay for two rooms. Our maisonette was perfect, sleeping 5.
The room was clean and spacious with lots of places to put belongings. We went all inclusive but all the rooms here have a kitchen area with large fridge freezer which is handy to keep bottled water.
There are plenty of sunbeds around the pool area so no need to fight for one! The pool and bar area is very clean. There is also a lovely play park for the kids.
The food here is amazing! Breakfast is English (proper bacon and sausages! Not the usual type you get abroad) lunch and dinner is varied, plentiful and hot. It is a family run hotel so very friendly we was told if the children didn't like any of the options they would rustle them up something, although there was always chips and nuggets or fish fingers and salad so we found it fine.
Homemade soup, pies and curry ect.
For youngsters it is around a 15/20 minute walk to laganas strip which is nice in the day for shopping or the beach for families but of a night it is club central. There is a bus stop just outside the hotel which runs down to the beach in 5 minutes if you don't fancy the walk.
It is €17 in a cab from the airport.
For the money we paid to stay here the experience was exceptional and exactly what we was looking for.

Only one thing I could think to fault was there is no children's pool, the shallow end of the pool is 1 meter, our youngest was fine bobbing along on arm bands but with a younger child we would have found this disappointing.

  • Stayed: June 2013
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1  Thank Cassie3girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

stayed here 2 couples arrived early in the morn no one to let us in to our rooms we all had to sit by the pool till 6.30 then the allocation started buy the way could not even get a drink of water the guy <security said as no keys that's a good start rooms wer not brill but got cheap deal in sept so not that bothered food pretty good brecki was good eng bacon and sausage so was made up straight away on the other meals did there best to very it did pretty well while we was there so no complaints now the beer well not that stong as you are to exspect on a/I so was just ordering everthing neat then going for a coke or lemonade on the second week started saying only 1 drink at a time as we were necking them like water witch they could have been so then we stood at the bar all four of us got pissed off with that soon enough and gave up entertainment none has we were end of season so went to beach which is a bit of a treck every nite so ended up going across the road well after 12 u pay so might as well pay for the decent stuff as you wont get it there bus in sept none well when I say none when you want one theres none would I stop here again def not don't make you feel welome at all so it was brecki then drinks then out of there

Room Tip: well those pics of rooms on brocher nothing like what we got so I would say take a pic off the inter...
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  • Stayed: September 2012, traveled as a couple
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

after a very bad start to our holiday we ended up at the village inn. how lucky were we. this is a family run complex and it was just what we were looking for. dennis pavlos and mamma mad us feel very welcome. the staff were the same as. carol the chef found out that i was a veggie and made me a special meal every evening. please accept this a personnel thank you for making our holiday special. the eden girls

  • Stayed: September 2012, traveled with family
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4  Thank Mimma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2012

Arrived home on Monday after two great weeks here. Was a bit worried before we went after some reviews. But very happy to say we had no complaints while there. Met lots of lovely peple both young and older, who all felt the same about the Village Inn. Great owners and very attentive staff. Nancy at the bar and Caroline the chef are amazing, and take time to get to know the guests. Wish all hotels were like this. Dennis and Pavlos were great and always there if needed. Security man also very nice and well mannered. Would recommend this place to anyone.

  • Stayed: September 2012, traveled as a couple
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4  Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

I was moved here from another hotel and I was very happy to be there. Dennis, Pavlos and Mama were lovely and very helpful, Mama epsecially as 2 mozzie bites got infected and she took me to the pharmacy in her car as it was pouring with rain! Carole the chef was fab, the food was lovely especially the Bar-B-Q and the "full English" brekkie set me up a treat, and lovely Nancy behind the bar was just gorgeous!
The room could do with some sprucing up, but it was clean and OK for the few days I was there, and the pool was spotless with lots of sunbeds to choose from.

Room Tip: Choose one overlooking the pool
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  • Stayed: September 2012, traveled solo
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Thank travelqueenYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Inn Studios & Family Apartments

Address: 400 Laganas Rd | Zante, Laganas 290 92, Greece
Location: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#13 Romantic Hotel in Laganas
Price Range: $46 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Village Inn Studios & Family Apartments 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Village Inn Studios & Family Apartments is a family run hotel located not far from the centre of Laganas. The swimming pool, outside gym, poolside bar, buffet restaurant, pool table room and children's playground and more amenities offer more choices to all age groups throughout the day while you may always visit lively Laganas at night. ... more   less 
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Also Known As:
Village Inn Studios And Family Apartments
Village Inn Studios & Family Apartments Hotel Laganas
Village Hotel Laganas
Village Inn Studios & Family Apartments Zakynthos/Laganas

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