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“Great Hotel”

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smartline Margarita Hotel
Ranked #2 of 77 Hotels in Laganas
Certificate of Excellence
Buckingham, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Hotel”
Reviewed August 5, 2012

Never been to Greece before, we didnt know what to expect. We are a family of 6. Kids of 12 and 15 and 2 grandparents. nAlso have never stayed in an all inclusive hotel before. Both were really great. The food at the hotel was amazing.Great for families. Everything was freshly prepared and so much choice. This really was all inclusive as plenty of breakfast, from fruit to bread, biscuits, cereal, yoghurt, to full english cooked breakfast, Lunch was as good as dinner. So much choice. Loads of salad, soup, lots of choice of main meals. Desserts were amazing and plenty of tea and coffee. Afternoon tea and cake. Ice cream for kids (although dependent on which member of staff was serving, adults did get ice cream also). The drinks were great. Beer, spirits, wine, soft drinks, kids cocktails.You certainly won't go hungry or thirsty here. Also, if you are out for the day or on a trip and miss out on a meal, you can order a snack pack to take with you (order night before) which contains water, juice carton, crisps and a piece of fruit. Plenty to keep you going until the next meal.
Rooms were spacious and clean. Pool area clean, friendly staff, rep was great and knowledgeable about the resort. Air con is available if you pay which was reasonable. Safes available in room for £14 euro for a week. Some rooms have hair dryers (ours didnt) but no problem. Phones in room.
The entertainment girls were wonderful with the children. Also with adults during the day organising games of pool, darts, volleyball and water polo. Always something to do, the evening entertainment was enjoyable. Kids disco, bingo, quiz nights, cabaret etc.
I don't know why some people are moaning about the hotel. If you want 5* then you should pay for a 5* hotel. This is one of the cheaper all inclusives on Zante but for us it was fine. I don't know what some people expect. It was a very enjoyable holiday with no bad points and I'm sure if there was anything bad, the staff would have sorted it out. One of our party wanted some softer pillows and this was sorted the same day.
Great hotel, great food, great staff.
The only downside was with Laganas strip. We wandered down there one day for the shops and it was quite a dirty area. Nice few shops but the streets are littered with drink bottles. The Hotel is a good 15-20 minutes from the main strip and a short walk to another road of bars and restaurants. It is far enough away not to be bothered with it all but it would have been nice to have a walk out in the evening without being bothered about "come and have a drink" after we passed each bar but then this could happen anywhere.
It is a busy and popular resort for 18-30s so we did have a lot of youngsters in the hotel who used to stay until the bar closed then go down the strip until early morning. Some noisy residents but on the whole not too bad. There are signs everything in the hotel to respect noise levels but no one really took any notice but then again if you're tired enough you will sleep through it.
Overall lovely hotel, situated away from the main strip.
I would go back there.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCG68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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898 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Greek first
  • Polish first
  • Spanish first
  • Any
English first
Leeds
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2012

Just got back home after a week here. If you're looking for a 18-30 style holiday do not stay here. The hotel has strict rules on 'guests' and noise - no smiling is allowed! The walk to the main strip is far too long, leaving me envious of those staying in the thick of it all. The drinks are ok but you could drink and drink all day and still not be drunk - we ended up buying our own from the shop. The staff are indifferent but do there jobs to the required standard. Having said this, our room was excellent, if not a little warm! If you're a family I would probably still not recommend this hotel as you would be put off by those such as myself looking for a more lively holiday - then again if you're a family then why are you going to Laganas at all!??

Room Tip: Pay extra for a family room, well worth it!
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank JetBoults
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 3, 2012

Stayed here for a week and I can say overall that it's a good hotel!
The room was modern with 3 single beds and a double and there was only me and my boyfriend in there! So plenty of space for us. I could've done with a hair dryer in the room and the shower did leak a fair few times but nothing major. I have to admit, although we were all inclusive we went out for tea every night but one cause the food was pretty bland but you get what you pay for. Daytime food, breakfast and drinks were good though.
Laganas itself was good for us being 19 and 21 but maybe not so good for families. The strip was brilliant but just watch out for people grabbing you all the while.
One word of warning though! DO NOT rent a quad from Dennis rentals just round the corner from margarita because they steal your wing mirrors in the night expecting you to pay extra when you bring it back. We managed to get away with it but do your self a favour and stay away from the pathetic man and his rip off business.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Betsy2593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 3, 2012

After spending 2 weeks in Margarita, I really don't see why anybody would go there when there are so many places to choose from.
Having to get your own beach towels and paying for air conditioning is not something I have ever experienced in my 12 years of going all inclusive. And then - the air conditioning is not even working properly - put in the corner and the end of the room (s), blowing straight on me, and never getting to the other room where the kids were sleeping. So - every morning the kids were getting up sluggish and hot and boiling!!! The power switched off every time you left the room,, so you are paying for air con but always come back to a sauna in your room.
HAVING TOWELS AND BEDDING CHANGED ONLY TWICE A WEEK! How disgusting!!
The maids were putting the dirty towels on the balcony to dry. Disgusting.
There was nowhere to hang the towels in the bathroom, so you have to put them on the side of the sink.
WASPS - hundreds of them all over the pool, between the 5 of us we had 6 stings, all my children got stung, the bar staff helpfully came over with a cream, but dealing with the wasps would have been better. My children could only drink water as the wasps were following them if they got anything with sugar in it. It scared my 5 year old a lot.
The food was good but always the same, really if you stay there more than a week it is so off putting looking at the same things again and again.
I couldn't find a drink I would enjoy that was included, the staff got no idea how to make cocktails - no even one! Wine is undrinkable, ended up drinking beer all the time.
The staff is very friendly, but got a feeling that they are not bothered if you are not happy about something, but as long as you are happy they will smile.
The entertainment not very good, but have to say that the girls (Claire and Ellie) are doing their best, in a very very limited facilities.
VERY HARD UNCOMFORTABLE BEDS - even the kids couldn't sleep on them, couldn't get comfy enough to go to sleep for ages.
We had quite good holiday, after sorting few problems at the start but why would I go there again, when there is so much better around. Definitely not going back.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Beata C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatteris, United Kingdom
2 reviews
Reviewed August 3, 2012

I have recently returned from a holiday staying at this hotel. The hotel was lovely with great staff, brilliant food and great entertainment. Although in the age bracket of 18-30 my friends and i are not clubbers so did not go out on the night time excursions to the clubs. we spent the nights at the pool bar with the entertainment. And what a brilliant time we had!! Bingo, quizzes and singing! we personally had one of the best holidays and this is due to Claire and Ellie's amazing entertainment. We were never even tempted to go out! This is advertised as a family hotel and does have 2 pools, one just for adults, as well as entertainment that is suitable for families however although the hotel does warn people that disruption upon returning from a night out is not tolerated you could be unlucky like we were and end up next to rooms that had no care, consideration or manners when returning and nothing was done about this. The hotel does charge extra for air con but it is definatly worth every euro!!
we loved our holiday and would definatly go back again......especially if Claire and Ellie were providing the entertainment!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queen_of_hearts141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 2, 2012

Have to take your own beach towels! No hair dryer in room. Phone not working. Please be aware that they want to be paid in CASH for air conditioning €42 for the week! Having had 3 rooms and costing an additional €126. Crap entertainers who can't sing and can't organise fair game play. Won't be going back....

Room Tip: Rooms are all mixed with young groups of travellers in with young families , so if you are a young f...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jack27Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 31, 2012

Could not fault this hotel at all. Was initially worried when I booked as I booked for my family and then read reviews that Laganas was an '18 - 30' resort. However, as it is recognised as a 'family' hotel, the 18-30s are warned that loud or bad behaviour will result in them being evicted, they really do take note of that & it shows :) The food at the hotel (all inclusive) was really fantastic. Such a wide range at every meal - even my fussy kids had something other than chips and were willing to try out some new foods too! Pools are great, with an adults only pool and a family pool, which has organised games going on at different times of day, led by Clare and Ellie, who are fantastic! Hotel is just ten minutes walk from gorgeous safe, sandy beach & far enough away from the main strip so there is no noise. Would not advise that families go down the strip in the evenings as it is packed with clubbers - it's fine during the day though! Overall, for clubbers it's great as it's so close to the strip and for families it's great. Advice - DON'T book any day trips out with the First Choice/Thompson reps - you can get almost identical trips from any agency on the strip and they are usually around 15 Euro cheaper PER PERSON than the First Choice ones. E.g. we booked for the waterpark through an agency and it was 17 Euro per adult - First Choice charged 29 Euro per adult for exactly the same trip. So, get all the trip info at the Welcome Meeting and then book it yourself from somewhere else!

Room Tip: Ask for a 'quiet' room at the back of the hotel.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pookie22_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about smartline Margarita Hotel

Property: smartline Margarita Hotel
Address: Laganas 29092, Greece
Location: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Laganas
#4 Romantic Hotel in Laganas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — smartline Margarita Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
smartline Margarita is a charming All Inclusive hotel with a warm atmosphere and a beautiful garden. The hotel is an ideal choice for families. Guests stay in bright and modern rooms, and the hotel's restaurant serves home-grown fruit and vegetables as well as specialties from all around the world. The hotel has an inviting and relaxing pool area with three pools, including a kids pool and a relaxation pool for adults only, and if you want to enjoy the gazing sun by the sea, the beach is just a 10 minute stroll away. ... more   less 
Also Known As:
Margarita Hotel Laganas
Hotel Margarita Zante
Smartline Margarita Hotel Zakynthos/Laganas

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