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“Comfort and relaxation”

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Santorini Kastelli Resort
Ranked #6 of 75 Hotels in Kamari
Certificate of Excellence
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Comfort and relaxation”
Reviewed July 7, 2013 via mobile

We just ended our 7 days stay at Kastelli. This hotel is a mix of comfort, relaxation, quiet and good services. For us the location was perfect, 2 minutes from the beach but, in the meantime, far enough from noisy clubs. The room was very nice, on two floors with a lader inside, bringing the Santorini style also in the room. We had also a small balcony over the pool in front of the room. The services at the pool, in the restaurant and the room services are very good. The breakfast was complete. We will return for sure and we gladlly recommend it to our friends.

Stayed July 2013, traveled as a couple
Helpful?
3 Thank Marius P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Warrington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 5, 2013

We opted to stay at the Kastelli based upon all the fantastic reviews and the photos of the hotel looked so nice too,

As we were getting married in Santorini we were keen to find somewhere that was just right and offered everything we needed and the Kastelli came out on top for us.

All the excellent reviews about the hotel , staff , facilities and food etc were exactly right and were were so glad we chose this hotel for our accomodation for our wedding as it is stunning.

On arrival the porter took our luggage and loaded it on the back of his golf buggy so there was no need to be lugging our cases around which was nice given the heat and that were a little tired from our journey to Santorini. Antonis (the manager of the hotel) met us at the entrance to the hotel and welcomed us all individually to his hotel, asked us to take a seat in the beautifully designed and decorated reception area where we were offered an ice cold drink of fresh orange juice ! (this was just the tip of the iceberg to what was to become the best hotel either of us have ever stayed in !)..

Antonis then proceeded to take us on a small tour of the hotel showing us the different swimming pools, the hotel grounds which are simply stunning!!.. all across the grounds you will see the bright pink bougainvillea flower which against the white washed walls looks unreal and makes it look so beautiful.. he showed us the Spa area where you can book in for all kinds of treatments, there was even a small herb patch and small vineyard where they grow their own grape and herbs too !..

I have never ever seen a hotel manager be so enthusiastic and keen to ensure his guests are so well looked after, you just dont see that when you are on holiday but Antonis is an exception to the rule !, we often saw him meeting and greeting guests and showing them around and also walking around keeping an eye on things to and saying hello and making sure everyone's stay was OK ..

We were taken to our room which over looked the main swimming pool , there was a huge queen size bed which initially we were concerned about as the matress was firm but actually we had the best sleep ever on this bed and there was no problem at all !!, there was a large shower , nice decor in bathroom and the pastel colours of the main bedroom and furniture were lovely. There was a mini bar in the fridge and also on the bedroom dressing table there was Gordons gin, brandy, wine and other spirits available (at a cost) although we just had a few beers, soft drinks and water from the minibar.

The main restaurant offers a choice of different starters, salads, entrees and desserts.. we were wondering what the greek food would be like and we have to say were not disappointed in the slightest !!, it was so nice to sample different traditional Greek dishes which we had never eaten before which made meal time even more enjoyable !!, ALL the food was so fresh and beautifully presented. The restaurant staff was attentive, very friendly and polite and nothing was too much trouble. The service at the table was first class and extremely professional , all the staff at the restaurant must have been hand picked to be the best and I dont believe they could have found a better team !!

If you wanted drinks around the pool they will bring the drinks over (everytime with an ice bucket so they kept fresh and cool in the plus 30 degree heat!)..

Although we were half board we had several meals from the snack menu at the hotel such as club sandwich, the chicken salad, the home made beef burger (absolutely amazing !!! :-)

Sometimes some of the pink leaves blown off from the bougainvillea would be sometimes near the pool area but the staff would soon come around and hand pick them all up so there was not a single leaf visible anywhere !.

The whole hotel is immaculate and not a single piece of litter anywhere. Even the gardens and all surrounding landscaped areas and pool surrounds were well kept.

My wife has some amazing wedding photos taken in many areas of the grounds of the hotel (there are so many lovely backdrops and scenic walkways for photos).. On our wedding day I (the groom) met up with all guests at the front of the hotel there are 2 seating areas with lovely comfortable deep pile cusions were our guests could wait for the coach to arrive..
I had some photos taken with my best man at the front of the hotel (again so many areas for lovely photos and scenic back drops)...

After the wedding Antonis the manager popped by the pool area and offered myself and my wife a discount on a Spa treatment as it was our honeymoon period by this point and gave us a special discount as it had been our wedding which was a lovely gesture and one which we took him up on ! (the 'couples retreat' spa treatment was amazing and well worth a try we would recommend!)..

We cannot forget the front of house staff on reception were equally great as are all of the hotel staff and management.. they offered to help me contact our wedding DJ, they photocopied some paperwork I needed copies of , they gave me some plain envelopes I also needed for the wedding too and were so friendly and welcoming !

When you are sat around the hotel sunbathing it is so relaxing and never over crowded, there are plenty of sunbeds, extra towels available and also other pools around the hotel which are just as realxing and again plenty of sunbeds and towels for you to use.

There is a 'infinity' (waterfall) swimming pool at the side of the hotel, there is also a jacuzzi pool which is lovely and warm too.

The whole layout of the hotel is well designed, the hotel is well maintained and nothing is ever out of place, there are always staff on hand and restaurant manager and hotel manager always never far away either.

The beach is literally a 2 min walk from the back of the hotel too and is situated in a central place in Kamari.

There was entertainment every saturday night (a live singer) playing around the main pool whist you sat back and enjoyed your evening meal!

I used the hotel's laundry service to 'press' and iron my wedding shirt which was extremely cheap and very good value for money and done within a day.

I also used the room service one night and the food and speed of service was great too.

We cannot put in to words how amazing this hotel is , it made us feel so incredibly relaxed from the minute we arrived throughout our entire 14 night stay (which was needed given the pre-wedding nerves !!)..

We cannot recommend this hotel enough and we are definately going to return again. We had read so many reviews from people on trip advisor before choosing the Kastelli and we are so glad we chose this hotel.

If you want 5 star treatment you need to choose this hotel it is amazing.

Thank you Antonis to you and ALL your hotel staff for making this a holiday of a lifetime which we will never ever forget.

Mike & Emma
Cheshire, U.K.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MikeM899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire England
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 2, 2013

When we arrived at the Kastelli Resort in early June we were upgraded to a Suite, three steps down from our balcony was a pool with a combined jacuzzi shared between 3/4 apartments.
The facilities were outstanding as one would expect from a luxury resort, there are a number of pools throughout the complex with sufficient loungers were guests can relax & unwind.
Everything about the Kastelli oozed class, the service from the moment of our arrival was outstanding, every member of staff greeted us with a smile & a friendly word.
Breakfast was served between 8 & 12am, an excellent range of quality food was on offer including champagne if you so wished.
All of the staff were a credit to the manager Antonis, a deserved special mention for restaurant staff Alexsandra & Baze for whom nothing was to much trouble, they were outstanding with immaculate friendly service at all times, all delivered with a smile.
A few minutes walk through the rear of the Kastelli brought you into Kamari Town & the seafront with numerous restaurants locally with a varied selection of food on offer.
We enjoyed a wonderful holiday ,our only regret was that we didn't book for longer, our thanks to all at the Kastelli Resort for making our stay so memorable.

Room Tip: Its worth asking for a room upgrade.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank skipperJOE98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara, Romania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

Actually I was reserved for this hotel from Kamari, as it wasn't in Oia, but after reaching the spot all came to reality for me.The hotel is 5 stars small luxury hotel and has all you can deserve.
From the entrance we took a little car to not bother to reach reception.Our room was very well positioned. The rooms arrangement meet specific santorinian houses arrangement with small mazes not perfectly in line, but with style and good taste.
You deserve to be here even for 7 nights!

Room Tip: - perfect spot in kamari - next to the beach - behind the hotel is the bus station
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adriandinu222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 28, 2013

Stayed at Kastelli for a week. Attractive hotel, good layout - in between rooms were smaller pools, one big pool next to restaurant, Lydia - good breakfast. Staff very helpful, Atonis, the Manager is very good, looks after people very well.
Would recommend.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2013

My husband and I returned to Kastelli this year on honeymoon following the most amazing stay the year before. Once again the Kastelli exceeded all our expectations from the personal meet and greet on arrival from Antonis the Manager to the personal, friendly and attentive service received from all the staff who do their utmost to make your stay most enjoyable. The resort itself is ideally located 5 minutes from the beach however is nestled away in tranquility. The rooms are all immaculately clean and tastefully decorated and there are several pools with shading for everyone's comfort and enjoyment. The restaurant is delightful and serves excellent food and customer service is at its best. Should you wish to indulge in a relaxing spa this is the place - pure indulgence! A big thank you to all at the Kastelli and we will definately be seeing you again next year - we would not go anywhere else! Adrian and Adele

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adelelax15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2013

My wife and I stayed at this hotel in May2013 I have to say it was a truly wonderful experiece from arrival to departure. We were upgraded to a junior suite which was a total surprise and the room was lovely. I cannot fault anything at this hotel from the reception to reastaurant to cleaners and the bellboy all gave us excellent service. I have to give special praise to the manager as his customer facing skills were second to none and he seemed to treat everyone as though they were his family. Great location peaceful but with easy access to the main resort and all the restaurants and bars and beach. Can I recommemd the little german bar up the lane from the hotel and the gourmet night at the hotel the food was amazing. Thanks again to the staff at the Kastelli resort for an great holiday and we will be back 2014.

John and Val

Room Tip: Executive superior room or junior suite.
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
3 Thank jmstainthorpe53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santorini Kastelli Resort

Property: Santorini Kastelli Resort
Address: Kamari 84700, Greece
Phone Number:
Location: Greece > South Aegean > Cyclades > Santorini > Kamari
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Kamari
#2 Spa Hotel in Kamari
#4 Luxury Hotel in Kamari
#8 Romantic Hotel in Kamari
#12 Family Hotel in Kamari
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Santorini Kastelli Resort 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Santorini Kastelli Hotel Kamari
Santorini Kastelli Kamari
Kastelli Resort Santorini
Santorini Kastelli Resort Kamari

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