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All reviews pirate ship bouncy castle pool bar self catering kids club main pool young children family holiday evening entertainment kids pool mini club every night big pool climbing frame next year buffet restaurant play area
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Reviewed 4 weeks ago

I'll try and keep this as brief as possible however there is so much to review it might take a while!

Overall - this is an excellent 4* resort. We were there 8-15 June and from that I would say it was aimed at younger children 1-5 years. We were outwith the school holidays so it might change once older kids are off.

Rooms - we had a swim up in block 1, right beside the pirate ship. The location is great as we could nip back to the room when the toilet trip was needed. The room was split in 2 with sliding doors, separate bathroom with shower and small kitchenette. The curtains were very good back out ones so the room was dark when needed.The terrace outside held a small table and chairs and drying rack and was gated to a small area for 2 loungers. Others in the block had a larger area for the loungers but we didn't mind. The pool is 1.35M deep and shared with the block. Other 'swim ups' are less swim up and have steps up to the pool. Block 2 had a nice pool with loungers in it.

Food - This was excellent. One of the best all inclusive we have been to. Buffets can get repetitive but with different themes each night (nigh of the dragon was exceptional) there is always something new. Meats cooked in full view and a wide range. Pizza, chips, sausages, pasta etc for kids or fussy eaters. Huge range of salads and desserts. Breakfast and lunch also had many options. The snack bar was great. Large choice and all freshly cooked, a great option for lunch.

Entertainment - the staff put in some serious hours. They always seemed to be there. Everyone worked really hard from kids club to grown up games. All very friendly, not pushy. In the evenings the kids disco was first followed by a show. Some were better than others but the acrobats and illusionist were great especially. The kids club seemed ok. We only did the t-shirt painting (7 euros) as we couldn't get our son out of the pools!

Pools - None of the outdoor pools are heated. The sun warms them through the day so the water can be quite cold until later in the afternoon. However, kids don't mind and were straight in, it was the adults that didn't like it! The pirate pool is fantastic 5-6 slides into shallow water, plenty of loungers for parents and very safe. Life guards are always on duty. The main pool is good to with the famous bubble to slide off. Not just for kids, adults had fun too. Loads of loungers around this pool also. The is a baby pool but we didn't use that.

Other stuff - transfer by coach was about 1 hour. Check in was quick and then off to explore. - There is a side road that runs through the resort which sounds weird but its very quiet and everyone was very good about locking the gates after themselves so it was safe for the kids. Also this is where the coach dropped us off and driver didn't tell us where we needed to go so there was some confusion, just head to the front of the hotel which faces the main road.- Beach towels are provided by reception and you can change them on Mon, Wed or and Fri. If you have 4 then return 4 at check out or its a 10 euro charge per towel. - A safe is in the room. I had a go with it but it didn't work easily so gave up. TBH its so family oriented I felt comfortable not using the safe. - There is a small supermarket 3 mins walk away. Well stocked and good for getting pool inflatables and water pistols. - The lighthouse is close and worth going to see. The marina is 10-15 mins walk and beautiful with a large range of bars and restaurants should you wish to go for a bite to eat.

Summary - Absolutely ideal for young families. Very clean, good food and drinks and excellent pools. I cant see any reason that you wouldn't have a fab time if that's the resort type you are looking for.

Room tip: Block 1 is beside pirate pool.
Date of stay: June 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
3  Thank marco33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZafiroHoteles, General Manager at Zafiro Menorca, responded to this reviewResponded 4 weeks ago

Dear marco33,

Thank you so much for the wonderful review!

I am thrilled to read that you had such a lovely time with us in Menorca. We love your description of the hotel and the area.

We look forward to welcoming you back in the near future. If we can be of any further assistance, please do not hesitate to get in touch.

Kind regards from the whole team of Zafiro Menorca

Manuel Jáimez
Zafiro Menorca General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Great hotel, fantastic food choice, pools amazing, kids club was very good and staff all first class. A snack was provided in the room as we arrived late (sandwiches, cheese,crackers, yogurts, fruit &water)
Only drawbacks was we had a room facing a road was a little noisy however I had earplugs.
I would recommend a pool or garden room.
Also the twin beds can’t be pushed apart ( son was sharing with grandad).

I would definitely recommend and return.

Date of stay: June 2019
Trip type: Traveled with family
4  Thank LindsayP1049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZafiroHoteles, General Manager at Zafiro Menorca, responded to this reviewResponded 4 weeks ago

Dear LindsayP049,

Thank you very much for taking the time to post a review following your stay with us.

I am pleased to see that you were happy with the service provided by our entertainers and F&B staff during your stay and I will be sure to pass your praise on to them.

Hopefully we will have the opportunity to welcome you back in the near future.

If we can be of any further assistance, please do not hesitate to get in touch.

Kind regards,

Manuel Jáimez
Zafiro Menorca Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The hotel has almost everything right. Great housekeeping, good staff, nice clean pool and garden areas.
I don’t think I can fault the rooms either.
There’s just a few things which would make it 5*. Breakfast is a good buffet, lunch is best in my opinion by the pool bar - hot and made to order (lovely salads or burgers, pizza, chicken kebabs etc), then the evening meal lets it down slightly. No waiter service for drinks. Limited help yourself drinks - wine, water or fizzy pop.
Small points - no tea pots for breakfast, the butter being at the opposite end from the bread and toast, kids bowls being at opposite end to cereal, milk at other end to tea.
Kids pool doesn’t have a bar so you always have to go to the big pool for a drink in the day and often have to queue.
Some kids activities don’t last very long. The schedule is advertised so there’s something on the hour most hours but can be quite short.
All minor points but changes would help!
The restaurant does hit a peak around 7 so sometimes you have to wait for a table but never for too long.
Location is great - 10 min walk to marina.
I’d recommend but don’t feel we’ll go back.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank O7383VCsarahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZafiroHoteles, General Manager at Zafiro Menorca, responded to this reviewResponded 4 weeks ago

Dear 07383VCsarahb,

Thank you for taking some of your precious time to share your impressions about our hotel on TripAdvisor.

We are pleased to hear that you enjoyed your time with us. We have also taken note of some of your comments and will sort the location of the butter to be closer to the toaster as per your suggestion.

We value your feedback and hope for another opportunity to exceed your expectations in the future.

If we can be of any further assistance, please do not hesitate to get in touch.

Best regards,

Manuel Jáimez
Zafiro Menorca Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Just back from a week with the family at Zafiro Menorca. It’s our second time here and still loved it. We had an all inclusive again, the staff work very hard to cater for everybody at the hotel.
The pirate pool is great for the kids, and the main pool has a big dome that you can climb up and slide down.
A special mention to Carlos the life guard and Matthew the kids entertainer, as they always went that extra mile to make you feel welcome.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank Happiness395086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZafiroHoteles, General Manager at Zafiro Menorca, responded to this reviewResponded 4 weeks ago

Dear Happiness395086,

Thank you for taking the time to leave such a lovely review regarding your recent stay.

I have just shared your feedback with the rest of the team and the entertaiment and lifeguards were very pleased.

Hopefully we will have the opportunity to welcome you back in the near future. If we can be of any further assistance, please do not hesitate to get in touch.

Warmest regards,

Manuel Jáimez
Zafiro Menorca Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Our holiday party included two young children, parents and grandparents. We had a fabulous time. The atmosphere was relaxed and friendly and all the staff worked so hard to ensure everyone had a lovely time. The cleaners always had a smile for us when we saw them cleaning the corridors and every single part of the resort, from the rooms to the poolside areas, was kept immaculately clean (and I am very fussy!)

The buffet food was very good - well cooked with lots of healthy choices and different options every night.

The hotel is in my opinion particularly suited to families with children up to the age of around 8, as the kids club and play areas probably cater best to children between around 2 and 8 years of age.

The fact that the rooms have a screen between the double bedroom and sofa bed area works well, as children using the sofa bed effectively have their own little area to sleep in, meaning that if you want to stay up a little later than your kids but still want them in the same room, you have the best of both worlds.

I must say I was very impressed with Menorca as a first time visiter, especially Cala n Bosch. The marina is very picturesque, as are the beaches locally. Ciutadella is a gorgeous town which in my opinion is well worth visiting (easy journey by bus on the road outside the hotel).

We would not hesitate to recommend and return to this hotel. We already miss it!

Date of stay: June 2019
Trip type: Traveled with family
2  Thank EVCHF37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZafiroHoteles, General Manager at Zafiro Menorca, responded to this reviewResponded 4 weeks ago

Dear EVCHF37,

Thank you so much for the wonderful review!

I am thrilled to read that you had a wonderful holiday in Menorca. All departments were very happy to learn about your experience, especially the maids.

We look forward to welcoming you back in the near future.

Kind regards,

Manuel Jáimez
Zafiro Menorca Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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