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All reviews roof terrace goa bar self service glass of sangria soft drinks entertainment team plenty of choice lunch and dinner on tap self serve great holiday small pool mini golf the hotel is clean all inclusive drinks water polo fussy eater
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Reviewed January 17, 2019

Friendly well run hotel,great value fantastic location for beach and all amenities.Plenty choices inrestaurant.Rooms very clean and comfortable .Only one small problem internet connection very poor needs to be addressed but this did not spoil our holiday.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Georgina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatur H, Director de Relaciones Públicas at Hotel Chatur Costa Caleta, responded to this reviewResponded January 19, 2019

Dear guest,
Thank so much for feedback following your recent stay at Hotel Costa Caleta.
We appreciate the kind words about our spacious and clean rooms and our friendly staff.
We appreciate the great feedback. I wish to inform your that we are working to improve the Wifi in the hotel.
Thank you once again and we hope to have the chance to welcome you back.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2019

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chatur H, Director de Relaciones Públicas at Hotel Chatur Costa Caleta, responded to this reviewResponded January 19, 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 16, 2019

This hotel is three star, you do get what you pay for!
We arrived by private transfer so missed out on a welcome drink.
The rooms were clean and a good size, a fridge and kettle in the room would have been better.
Bar service was ok, but when the waiter was filling the coffee machines you got no service at the bar, very frustrating. The main bar in the reception ran out of glasses every night so you were expected to drink out of plastic cups most evenings unless going to the entertainment bar. Drinks were ok, but we ended up purchasing coke from the shop to add to drinks as the machine one was not to our taste!
Food was ok, lots of variety, although not great tasting or quality, and when the food ran out it was not re filled very quickly if at all, for croissants at breakfast don't come down at 9 as you have no chance! One morning there was no bacon at 9 and this was not re filled at all! One evening the chef was 'show' cooking, he griddled the chicken which wasn't quite ready, placed raw chicken onto the griddle beside it using the same utensils, then served the cooked chicken to customers using the same utensils!
On a good note-the New Years Gala was brilliant, lots of very good food served, good wine also served that evening, very good atmosphere.
Overall we had a nice holiday but having been four star would definitely pay a little more for good food and drinks.

Date of stay: December 2018
1  Thank ilbe_blake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatur H, Subdirectora at Hotel Chatur Costa Caleta, responded to this reviewResponded January 20, 2019

Dear guest from Chatur Hotels & Resorts,
Thank you for sharing your opinion, we are happy to read that you enjoyed our facilities and we take note of your suggestions.

Our best regards.

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Reviewed January 15, 2019

Just back from a week away with my 2 grandchildren, we had a brilliant time. We were offered a free drink on arrival., Staff were really friendly and helpful.
Our family room was an adequate size and cleaned 5 days out of 7. Always a great choice of food and a separate section for the kids too., Juices, slush, water, beer and wine on tap up until 11pm,.
Hotel general areas were always clean and tidy
Kids club available and the entertainment team were amazing with all of the kids, special thanks to Mery and Alex who went above and beyond to make sure they were all included and happy no matter what age.
We had entertainment every night with professional acts 3 nights and the entertainment team 3.nights, we arrived on the feast of kings but even though it was a like a bank holiday for 2 days/nights there was still staff cover etc.
Plenty of sun beds available although the sun only gets to one side of the pool area there is a sun terrace on the roof, with a bar, pool and hot tub alongside mini golf.
All in all we had a brilliant time and the weather was amazing for the time of year.

Date of stay: January 2019
Thank GGStrathclyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatur H, Subdirectora at Hotel Chatur Costa Caleta, responded to this reviewResponded January 16, 2019

Dear guest from Chatur Hotels & Resorts,
Thank you so much for sharing that you had a brilliant time with us. It is so important for us to receive your feedback, this is our best reward.

We cannot wait to welcome you back soon.


Greetings from the staff, specially from Mary and Alex.

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Reviewed January 14, 2019

Had a fabulous 3 weeks at Costa Caleta hotel. Were given a great room on upper floor as requested with view to remember, thank you. We enjoyed everything about hotel, the staff were excellent, all so friendly, the names we remember of staff are Alesandro,Sara, Walter, Nicolai, all great as were the others we can trembler names of including reception.
The whole hotel was kept wonderfully clean and even late into the evening staff were seen cleaning public areas discretely while guest were enjoying themselves.
Food was plentiful and varied, we stayed for 3 weeks and although we did eat out a few times never ate the same meal in the hotel more than once as so much choice. The reviewers that criticise the food must be very fussy eaters. A gala dinner was laid on with table service for wine for Xmas and New Year both of which were comparable to much higher star hotels we have stayed in throughout the world, well done to everyone involved.
Drinks were available from early in the day until 11.00pm and beyond that at a charge. Premium brands not included but available at a reasonable charge although we were more than happy with standard drinks & measures, after all you can have as much as you want!!
We did not use the main pool area but plenty of guests did but we did take advantage of the super top floor terrace which has sun beds and shady areas, also with self service drinks machine (sometimes not fully working though).
All in all for a 3 star hotel we thought we were given a great value for money,clean & friendly holiday in a central position for the rest of the resort.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 436anned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatur H, Subdirectora at Hotel Chatur Costa Caleta, responded to this reviewResponded January 16, 2019

Dear guest from Chatur Hotels & Resorts,

Thank you very much for your comment, we are more than happy to know that you choosed us for Xmas Eve and you felt it excellent.
We are very grateful for your kind words regarding the facilities and found a good value for money.

Greetings from all the staff and wish a lovely year.

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