This is a nice,well situated 3* hotel. Our room on the first floor was large for 2 people and we could not fault it. However the food and entertainment are another story. As countless others have mentioned the hot food was anything but hot. A condescending pull up banner telling you how to eat a SMART buffet really doesn’t help when the plates for the hot food are cold to start off with. Also the food warmers (heat lamps) need to generate heat. This really needs to be addressed, we heard countless people complaining all week. Management need to stop burying their heads in the sand and sort this out. The food is good but could be so much better, providing 1 microwave for over 600 people to heat their food is appalling.
Entertainment was very average, the kids mini disco at 9.30 p.m. is too late and why they serve drinks in plastic cups after 10 p.m. is a mystery - fair enough during the day near the pool but not late evening.
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