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Eurostars Las Salinas
Ranked #7 of 23 Hotels in Caleta de Fuste
Reviewed July 27, 2014

Having read negative reviews that were posted after l''d booked, I was slightly worried about going to stay, but I had no need to be. Having returned from a weeks stay with my two daughters (all inclusive), we had a superb stay. Our experience was all very positive from the check-in to check-out. Our room was very spacious and well maintained (rm 107), we experienced friendly and professional staff in all departments. We sat around the smaller pool, on the terrace area overlooking the bay and found this area very relaxing. The queues for drinks were certainly no longer than what we have experienced when we stayed at a neighbouring hotel. I noticed some changes happening during our stay (may be as a result of the management trying to address some of the negative comments) more sunbeds, additional member of bar staff on the bar in the evening. The food and service in the restaurant was good, varied choice of dishes both at lunch and dinner, breakfast was very busy after 9.15am, due to the volume of guests coming down at the same time, but again this didn't cause us a problem as tables were cleared quickly and reset. Hotel offered excellent value for money, would book again. This was our 8th visit to Fuerteventura but 1st time at this hotel.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
5  Thank DHHLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 27, 2014

Dear DHHLL,

We appreciate the confidence placed in our hotel and the time you spent to write your comments. We will continue working on the same line to the satisfaction of our guests. Thank you and happy to see you again in our hotel in your next visit in Fuerteventura. We have no doubt about that because you have been here 8 times!! wow!!


Don´t hesitate to contact us if you need some information: reservas.geranios@checkinhoteles.com or 0034 928067000

Best regards,
Hotel Geranios Suites Spa.

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1,607 - 1,613 of 2,644 reviews

Reviewed July 25, 2014 via mobile

We have just returned from a week's stay with our 2 young children. Upon arrival, we found the reception staff very helpful. Our room was wonderful, second floor and sea-view. Beautiful. Clean and spacious. Beds not mega comfy but fine. We thought the food was lovely, particularly at breakfast. Lots of fresh food and at the rear of the restaurant were staff cooking fresh food such as omelettes/pancakes, fish steaks, meat etc. The restaurant was very busy (well it is the summer holidays!) but the staff worked hard to clear tables as soon as possible. The pool bar alternated between burgers and hot dogs with chips and salad and was open for food whenever the restaurant was closed. You can self serve beer but have to queue for anything else (eg soft drinks). Never more than 5 mins? The pool was lovely. Yes lots of loose tiles, though it became a game for my daughter and her new friends to dive down and collect them. Think they got to 73! Nighttime entertainment was varied and ok. HUGE SHAME for this hotel is that there is no outside area to sit and drink at night. Also desperately need more staff. They do work so hard but the demand on them is so high. So have to queue for drinks at night. Up to 10 mins. Poss more at times. Entertainment staff were fab, especially with the children. Top tip. If you want to visit the beach, turn RIGHT out of the hotel and walk for 5 mins. Perfect sandy beach. The one to the left is very shaley and difficult to walk on. We had a lovely time and would return. Thank you to all the staff.

Stayed: July 2014
7  Thank AGrace79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 27, 2014

Dear Grace,

Thank you very much for your feedback, we value the opinion of our customers therefore we are delighted to know that you have enjoyed your holiday. Hopefully you can visit us again. Until next time!


Don´t hesitate to contact us if you need some information: reservas.geranios@checkinhoteles.com or 0034 928067000

Best regards,
Hotel Geranios Suites Spa.

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Reviewed July 25, 2014 via mobile

This is a well kept large hotel in a good location beside the beach. We did 1/2 board and there is an option for either lunch or dinner. Large room with all facilities. I think for the money this was an amazing stay. I must mention the staff they are a credit to the hotel. There was a German guy on reception who was particularly helpful on more then one occasion. Room cleaned and towels changed every day. The only complaint is one of the toasters was broken for the week. I would recommend this to any family

Stayed: July 2014
4  Thank Joeirei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 27, 2014

Dear Joeirei,

Thank you very much for taking time to write a review of the Hotel Geranios Suites.

We are very pleased to hear how you enjoyed your stay and we are delighted with your excellent feedback.

We hope to welcome you back again in the near future.

Don´t hesitate to contact us if you need some information: reservas.geranios@checkinhoteles.com or 0034 928067000

Kind regards,
Hotel Geranios Suites Spa.

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Reviewed July 24, 2014

My daughter and my mum and dad went here on 16th of july, what a disaster. First of all we were sold this holiday as a 5* to which it wasn't when we arrived, it had been a five star when it opened god knows when and it has since been downgraded to a 4* (which it shouldn't even be a 3 and thats at a push) we were checked in and given room keys then told to find our rooms on our own which was pretty stressful with a 5 year old and a disabled person (father). We searched for over 20 minutes for our room in the dark with all of our luggage.when we finally did find the room it was pitch black with no lights at the doors. We got in the room and it had no toilet door on or bathroom door either, my mum reported it to reception and they told us they would sort it out (they never did) the food was terrible in the dining room nothing for kids. Snack bar was chips and hot dogs every day, the queues for drinks was terrible only one bar tender on and only allowed two drinks per visit, the staff at reception werw very ignorant and did not seem interested in anything we had to say, the pool area was a major hazard with broken tiles loose ladders and broken beds, the lady in the spa did not speak one word of english, at one point we nearly checked out as the fire escapes were locked yea locked with a key at night (huge fire hazard) the list is endless, i worked all year to save for this holiday and I'm so disappointed with what i got for what id spent, never ever again will i visit that hotel or fuertaventura for that matter! I am not the one to sit and write reviews but i do not want hard working family's to waste their money on this holiday please rethink your visit here.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
9  Thank NXT1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

For the price we paid £360 each all inclusive, it was pretty good. There are negatives such as a noisy pool area, queues for the bar and a canteen style restaurant. However, you get what you pay for........
We had great weather and ate out at a couple of lovely restaurants. For a quick break and a bit of sunshine it's not bad!!!

Stayed: July 2014, traveled as a couple
6  Thank Phill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 23, 2014

Dear Phill,

Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you enjoyed with us and you found good "value for money". We want to prepare an especial environment for our clients so we are improving every day.

It would be an honor for us to seeing you again in Hotel Geranios Suites Spa.

Please do not hesitate to contact us at any time if we can be of assistance:

reservas.geranios@checkinhoteles.com
0034 928 06 70 00

Kind regards,
Hotel Geranios Suites Spa.

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Reviewed July 22, 2014

So after going last June we decided that we didn't want to risk going on a holiday we didn't enjoy as much as our last one! We got the superior room last time and wow! Like a mini flat! Brilliant hotel

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays
8  Thank Charlotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 23, 2014

Dear Charlotte,

First of all we would like to thank you for having chosen the Hotel Geranios Suites Spa for your recent holidays. We appreciate that you have taken your time to write this review and thank for your comments.


We thank you for your nice words about our facilities, cleanliness and service of our staff, aspect we are very proud of.

We would love to welcome you back again at the hotel with your family and stay at your disposal for any further information you may require:

reservas.geranios@checkinhoteles.com
0034 928 06 70 00

Best regards,
Hotel Geranios Suites Spa.

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Reviewed July 21, 2014

We travelled mid June for 2 weeks as a family of four - two teenagers in a basic suite and had plenty of room. Rooms are spotless and well kept with plenty of toiletries, clean towels etc.
We went all inclusive and have no complaints. My views on all inclusive is that in Ireland we have fabulous food that is rarely matched any where in the world so I don't expect the same away and once I am not cooking it or cleaning up after it Happy Days! My family certainly didn't go hungry and never missed a meal.
The entertainment isn't first class but made me laugh and trust me we have seen a lot worse.
Alcoholic drinks were limited and were not branded but included the regular ones. The evening bar did nice Mojitos and perfect barista coffee. if anything needs changing its the evening bar - its missing something, not very inviting for pre dinner drinks.
The internet is shocking at peak times - so what it should be banned on holidays!
Location is absolutely perfect, the beach to the right is gorgeous. Hotel is between the original town and a new small shopping centre plus a market located behind two days a week.
I didn't need to eat pool bar food, it was limited but if you were hungry it was edible. Branded soft drinks in both bars and restaurant.
Pool area so relaxing plenty of room no crazy sunbed rush.
The staff and management were all friendly and helpful not forgetting Christian & Christina on entertainment.
What more can I say we got this at a very competitive price so gave it a shot and will definitely return.

  • Stayed: June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
10  Thank MommaMock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geranios S, Director de Relaciones con Clientes at Eurostars Las Salinas, responded to this reviewResponded July 23, 2014

Dear Mommamock,

First at all: Wish you were here now!!! :D
Comments like yours make us really happy.

It is nice to hear that you enjoyed with us. We want to make our guests feel very special.

Thanks for the excellent score in our services too, for us is very important to meet your expectations. We pass on to our employees for your positive comments about the friendliness and being helpful.
If you need anything do not hesitate to contact us. It will be an honor to receive you in future holidays:


reservas.geranios@checkinhoteles.com
0034 928 06 70 00

Kind regards,
Hotel Geranios Suites Spa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eurostars Las Salinas

Address: Paseo Maritimo s/n, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain (Formerly Geranios Suites & Spa Hotel)
Location: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Caleta de Fuste
#4 On the Beach Hotel in Caleta de Fuste
#4 Spa Hotel in Caleta de Fuste
#5 Romantic Hotel in Caleta de Fuste
#7 Luxury Hotel in Caleta de Fuste
Price Range: $101 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Las Salinas 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Eurostars Las Salinas is an ideal place where you can have a vacation with your couple to relax with our sea views in a privileged and quiet environment. We have a spacious suites that include living room, kitchen, bathroom, bedroom and terrace/balcony. If you just want to remember a pleasant rest come to our SPA and Wellness area. But if you want to come with the hole family you will enjoy in all our spacious common areas like our swimming pools, tennis corner, squash, fitness area, kids club with 5 playrooms, animation and a lot of activities near the hotel (camel riding, surfing, quad biking, golf and many other family activities just 100m from the hotel). We are waiting for you! ... more   less 
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Also Known As:
Solvasa Geranios Suites And Spa
Solvasa Geranios Hotel Caleta De Fuste
Hotel Solvasa Geranios
Geranios Suites Fuerteventura
Eurostars Las Salinas Fuerteventura/Caleta De Fuste

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