We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent and pleasntly surprised for a 3* hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Elba Castillo San Jorge & Antigua Suite Hotel
Certificate of Excellence
Reviewed November 10, 2012

Just returned from san jorge , very lmpressed , views excellent, food as good as 4 and 5* hotels we have previously stayed in, very pleasnt staff , ldeal loccation , my daughter of 11 had a lovely 2 weeks , all staff we have met in the two weeks made our hol lo ely , wish we had known of the loyalty upgradecard, would have saved £360 for upgrading to seaview with thomascook !!! we had room 3216 lovely seaview and ldeal to front pool n resteraunt , thanx elba staff , better than we expected :)

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cromptons43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 28, 2012

Dear cromptons43. We would like to thanks you for your time with us, is nice to hear that enjoyed your holiday and that you was very lmpressed with the excelllent views,the food and the services. Will be nice to welcome you again to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,975)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,964 - 1,970 of 2,975 reviews

Reviewed November 9, 2012

We have just returned from holiday here and we have returned year on year since 2005. The hotel is consistently good and always has been, obviously people have particular problems and that's usual for any hotel or stay. But before making up your mind look through the content and you'll see that people usually let one thing ruin their holiday and complain about several. Firstly the positive, the food is more than reasonable for a 3 star hotel with lots of choice. Evening meals should be an event on your holidays and there are lots of reasonably priced restaurants within a short walk...get out and explore. The particular draw of this hotel is the friendliness of the staff. They come and go but they are all superb (particularly Vanessa, Emma and Sergio). Only criticism was the animation was almost calamitous at times. Just uninterested and not even bothering to show up at all. Maybe it was due to being out of season but just do what you say you are going to do not just bring the nets out and come back for them after 20 mins?? I really hope the hotel appreciated what Stanley did for the standard of entertainment whilst he was there. They were the golden years. Please address this small matter and then the review will be excellent again. Still all that said this hotel is more than good, clean and the best views, please go with an open mind and most of all enjoy yourselves. You'll not regret selecting this hotel. However... we need air conditioning man!!!!!

Room Tip: Get a fidelity card for upgrades to sea view and late check out in future visits, you will go back i...
See more room tips
  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sonofvictor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 28, 2012

Dear Sonofvictor. Thanks very much for your review, we really appreciated your recommendation. Hope to see you again with us.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

Before i went on holiday i had read reviews on the san jorge and was a bit worried some of the reviews were'nt that good. But there was no need to worrythis hotel is brill , before we went i apllied for fidelity card which ment we got beer, water and coke in our fridge :). We stayed all inclusive at the san jorge the food was good pleanty of choice a different theme every night .Overall this hotel is in a excelent position for the beach and shops . The two entertainers Frank and Oswald did a fab job of keeping my 6 year old daughter happy . Will defo be returning thankyou for a brill holiday .

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 8, 2012

Dear Michael. Thanks very much for your feedback is really nice to hear that you enjoyed your holiday and also thanks to apply for Elba Member (Fidelity Card), welcome to Elba´s Family.
Hope to see you soon.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

We travelled 22nd October for 1 week AI, we had 3 seperate rooms and had the Elba card which gave us beautiful sea view rooms, a few drinks in the fridge and dressing gowns. Found our room very spacious, yes it was a bit dated but not scruffy.


Food was probably the biggest letdown having been 3 star AI before and having great food i'm afraid the San Jorge didn't come in the same league, however we never went hungry and the staff although run off their feet most times were freindly and attentive.

Entertainment was ok, we had some good laughs, again the staff were very good even when they had huge queues they always had a smile.

Reception staff were lovely, from check in to keeping us informed about our transfers to hiring us bikes, lovely friendly and attentive.

We enjoyed Studs bar for football, really cheap beer, Fado Rock for beautiful steaks and service, and generally liked Calletta.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pooliemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 8, 2012

Dear pooliemad . Thanks very much for transmit your opinion about holidays with us, your point of view help to make a better job.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Great location only one minute from promenade which you call walk hours in either direction and only a couple of minutes from bars and restaurants
Stayed self catering so didnt have much dealings with staff but all those i met were pleasant enough.
Only moan is that there was no air con so even in October you had to sleep with the balcony doors wide open however for the very competitive price you cant expect everything
Try the spicey goat stew served at the local restaurants or go to El Capitain oposite the Barcelo for excellent tapas chosen of a blackboard

Room Tip: If you want sun on your balcony in the morning go for a see facing room or in the evening go for a t...
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Paul441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 8, 2012

Dear Paul441. Thanks very much to share your point of view about holidays. You will be welcome if decided to back here.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

Returned yesterday 3/11/12 from a weeks holiday. Went all inclusive which worked very well for ourselves and five year old son. First night our room was above the Dog and Duck Pub so as you can expect did not get to sleep very early! Went to reception next morning and they moved us straight away with no problems. Room was basic but sufficient to our needs and was cleaned well every day. We didnt get a sea view despite requesting it but we hope to go again so would probably pay the extra for the sea view. Food in restaurant was always good, with varied choice every day. All staff in hotel very friendly and polite especially Mercedes in the restaurant. Probably wouldnt go in peak season due to size of swimming pools compared to size of hotel. One criticism would be the pool was so cold and should be heated as it took your breath away getting in. The entertainment in the evening was maybe a little cheesey to some people but we had a really good laugh. Frank who was one of the entertainers was absolutely outstanding with huge amounts of energy and time for the children as well as getting the adults to join in. A complete natural entertainer. Overall a great holiday and was sad to come home.

Room Tip: Pay extra to get a sea view
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank clare s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 5, 2012

Dear Clare. Thanks very much for your feedback, is nice to hear that you has a nice holiday. You will be welcome if decided to back our hotel and will be nice to say you hello.
Hope to see you.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

My daughter and I stayed at this hotel in October 2012, it’s not what you would call splendour but the rooms were clean and housekeeping visited on a daily basis. The entire bar and restaurant staff were very friendly as were the two entertainers Frank and Oswald.
The only problem we had was with the receptionists they were snobbish, rude and constantly looked down their noses at you; Anabel certainly did not like Black people she spoke to me like something she had wiped off the bottom of her shoe.
If you have a Elba fidelity card it will make no difference at this hotel, I asked Lisa for an upgrade to a sea facing room which she totally ignored, and getting a late checkout was a joke, Lisa told me to come back as did Anabel and a third receptionist on three separate occasions when they clearly knew they had NO intention of letting us have a late check out. They seemed to get some kind of glee having you come back on numerous occasions just so they could say no!!
Fortunately I am used to Racism so it did not spoil our holiday, but I would not go back to this hotel and I would not recommend it to any of my friends or colleagues on the basis of how some of the staff were. I must say it was only the receptionists about 3 of them who I found un professional.
We met some lovley people and the entertainment each night was good, this hotel is 3 star so would not have expected 5 star treatment, you get what you pay for. the weather was really good, the food was okay every lunchtime and evening there was a good variety of food and the meat and fish is cooked to order, I think there is something for everyone and can only imagine that people who complain about the food are very picky.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ann372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASTILLOSANJORGE, Manager at Elba Castillo San Jorge & Antigua Suite Hotel, responded to this reviewResponded November 5, 2012

Dear Ann. Thank very much to give us your opinion about your holidays.We respect all people in spite of color, language and other things. I respect your opinion and personally I take a note of your impresion and I will do all that is possible in order to prevent that kind of situation. On the other hand, however ,will be a pleasure to receive you again and demostrate that is not our regular conduct.
Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Caleta de Fuste
0.6 mi away
Geranios Suites & Spa Hotel
Geranios Suites & Spa Hotel
#7 of 23 in Caleta de Fuste
2,554 reviews
0.3 mi away
Barcelo Fuerteventura Thalasso Spa
1.0 mi away
Hotel Elba Carlota
Hotel Elba Carlota
#6 of 27 in Antigua
4,122 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Hotel Elba Sara
Hotel Elba Sara
#3 of 23 in Caleta de Fuste
3,861 reviews
0.1 mi away
Hotel Costa Caleta
Hotel Costa Caleta
#11 of 23 in Caleta de Fuste
3,067 reviews
1.1 mi away
Elba Lucia Sport & Suite Hotel
Elba Lucia Sport & Suite Hotel
#9 of 23 in Caleta de Fuste
1,386 reviews
Show Prices
Show Prices
Show Prices

Been to Elba Castillo San Jorge & Antigua Suite Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elba Castillo San Jorge & Antigua Suite Hotel

Address: Avenida Jose Franchy Roca s/n, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Phone Number:
Location: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Specialty Lodging in Caleta de Fuste
Price Range: $82 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elba Castillo San Jorge & Antigua Suite Hotel 3*
Number of rooms: 356
Official Description (provided by the hotel):
smartline Castillo de Antigua is located right on the seafront promenade, and offers a breath-taking view of the Atlantic. The hotel offers a varied activity program for all ages throughout the day. For the younger guests, there is a kids' club at the hotel. If you want to explore the surroundings, the waterfront promenade is very inviting for a stroll, long walks and jogging, and the town centre is just a short walk away! If you want a relaxing holiday, you can chill out by one of the hotel's four pools. smartline Castillo de Antigua features a total of 272 bright and modernly furnished rooms and apartments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, Hotels.com, Priceline, HotelQuickly, Orbitz, Cheap Tickets, Travelocity, Hotwire and getaroom.com so you can book your Elba Castillo San Jorge & Antigua Suite Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Castillo San Jorge / Antigua / Caleta De Fuste
Castillo San Jorge
Castillo De San Jorge
Elba Castillo San Jorge & Antigua Suite Hotel Fuerteventura/Caleta De Fuste

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing