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BreakFree Diamond Beach
Ranked #4 of 16 Hotels in Broadbeach
Certificate of Excellence
Reviewed June 24, 2014

We requested a three bedroom unit, and theses guys delivered, just inside the gate, pool outside our gate, we could'nt have asked for much more. We found the complex to be clean and tidy, very family friendly and quite, we would most certainly recomend to others, we ourselves will be going back in the future.

Room Tip: Rooms around the outside of the complex would have to be the quite ones as they're not so close...
  • Stayed: June 2014, traveled with family
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1  Thank Stu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear Stu R,

Thank you for taking the time to share your review on your recent stay with us at BreakFree Diamond Beach Resort. We are so pleased to read that your holiday with us not only met your expectations but that you had an enjoyable break away.

Thank you for your recommendation to fellow travellers and we are thrilled to read that you will be coming back for another great stay with us.

Kind regards,

Rebecca Noyes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 - 866 of 1,186 reviews

Reviewed June 16, 2014

requested a 3 bedroom apartment was a bit weary after reading other reviews but had the best time and the apartment was excellent, the pool, spa, kids area and BBQ must be best i have ever seen.. everything is walking distance also. Had the pool on our doorstep also made good viewing while sitting outside having a drink. Would definately recommed :)

Room Tip: if you have alot of stuff lower level as no lifts, if in doubt ask for a refurbished room
  • Stayed: June 2014, traveled with friends
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2  Thank suzy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear Suzy V,

Wow, what a fantastic review! We are so thrilled to read that after a little trepidation from reading reviews that you found our resort to well exceed your expectations. We have a unique and beautiful family resort with large well maintained units all located within walking distance for all that Broadbeach has on offer. I must agree, our pool facilities are truly unique and one of the best offerings here on the Gold Coast. The large expansive pool area provides ample room for a relaxing quiet swim all whilst catering for children’s features to ensure the little ones are well entertained.

Thank you again for sharing your wonderful review and we look forward to welcoming you back for another great stay soon.

Kind regards,

Rebecca Noyes
General Manager

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Reviewed June 14, 2014

The place was a bit dirty, and noisy. Being near the main road this was to be expected I guess. The rooms are spacious little mini-apartments.
There is nothing special about this place other than the location. It is near Pacific Fair, and is a short walk from the beach.
I wouldn't stay here again, because there are much better options.

Room Tip: Ask for one overlooking the pool.
  • Stayed: June 2014, traveled with friends
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2  Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear J B,

Thank you for taking the time to post your review. I must be honest, this is the first feedback I have received of concern with the size of our apartments. All of our units are expansive in layout whilst offering full unit facilities with large kitchens and laundry areas. The property is located off the highway and situated on 6.5 acres, although it is central in location it truly offers a unique quiet ambience in the heart of a suburban area.

I am disappointed that your stay was not as you had hoped it would be and sincerely hope to have the opportunity to welcome you back and provide some reassurance in our resort on your next visit to the Gold Coast.

Kind regards,

Rebecca Noyes
General Manager

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Reviewed June 7, 2014

I stayed 7 nights with my 5yr old son. The pool area was amazing and caters well for toddlers through to teenagers and adults. The resort is in walking distance to pacific fair I.e grocery store Coles & bus terminal

  • Stayed: June 2014
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1  Thank Katienz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear Katienz1,

Thank you for sharing your review on your recent stay with us. I am so pleased that both you and your son had an enjoyable stay and that you found our pool area to be ‘amazing’. The central locality of the resort is certainly a wonderful feature and being able to walk to all that Broadbeach has on offer assists in seeing what a beautiful area we are located in.

Thank you again for sharing your review and we look forward to welcoming you back for another visit with us again soon.

Kind regards,

Rebecca Noyes
General Manager

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Reviewed May 31, 2014

Had a 3 bedroom unit off the pool and it was great.
Unit was in good order and also had its own garage,
Location is excellent and walking distance is good to beach and shops if you don't have a car .
It's only about 2/3 levels high. And really a good set up for family's .
Good barbeque area near the pool .
If you have children it's a really good place stay.

Room Tip: Pool unit are good
  • Stayed: April 2014, traveled with family
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2  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear Michelle L,

Thank you for sharing your wonderful review on your recent stay with us at BreakFree Diamond Beach Resort. Our poolside units are certainly very popular offering direct pool views and access into our beautiful pool area. I am so pleased you enjoyed your stay in this style of apartment. We are fortunate also to have favourable facility operating times of 7am – 10pm each day to ensure if you are out and about exploring the Gold Coast you can return at your leisure and still enjoy a BBQ dinner or a relaxing swim before you retire for the evening. The low rise offering of our resort is certainly a wonderful feature for families like yourself who are looking for a true resort feel in their holiday destination.

Thank you again for sharing your review and we look forward to having the opportunity to welcome you back for another great stay with us again soon.

Kind regards,

Rebecca Noyes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

Booked 2 x 2 bedrooms, said we had young children arriving with one family earlier in the day ... so they put them on the top floor, us with teens on ground floor? Bonus had a burnt kitchen sink & 3 cockroaches in main bath!!! I know some of the units are indivdually owned but this complex is part of the Breakfree chain so surely some standards need to be adhered to. Location of complex is good and carparking if car isn't too big is pretty good too.

  • Stayed: June 2013, traveled with family
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3  Thank drwest17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear drwest17,

Thank you for posting your review on your stay with us from June last year. We can confirm that significant room upgrades have been completed since your stay a year ago. This however is no excuse for your poor holiday experience and we sincerely apologise that your stay with us was not an enjoyable one.

We are excited with a number of beautifully refurbished apartments we have recently had completed here at Diamond Beach but can provide reassurance that we still focus to ensure that our standard units are well presented and provide a clean, spacious and comfortable accommodation experience for our guests.

We thank you again for your review and hope to restore your faith in our beautiful resort on your next visit to Gold Coast.

Kind regards,

Rebecca Noyes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

We took our family to stay on the Gold Coast and so glad we picked this resort to stay at.
We stayed 7 nights in room 11, this was a lovely 2 bedroom apartment with full size kitchen and 2 bathrooms, very clean and had recently been redecorated.
The location of this place was perfect for us, so central we walked almost everywhere. There is a large mall just down the road (5 min walk) and the most butiful beach at the end of the street.
The pool it's more like a lagoon! We all enjoyed it a number of times during our stay.
We used the local transport to get to the theme parks etc and highly recommend getting a GoCard to travel on the bus you can pick one up from the airport load it up and your good to go, very cheap way to get around.

Stayed: April 2014, traveled with family
3  Thank Kyla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebeccaNoyes, General Manager at BreakFree Diamond Beach, responded to this reviewResponded June 25, 2014

Dear Kyla W,

What a fantastic review! Thank you for taking the time to share your great review on what sounds like a wonderful holiday here on the Gold Coast. We are so pleased that you decided to stay with us and that your holiday was well enjoyed.

Thank you for your kind comments regarding your apartment. Unit 11 is a truly beautiful apartment to which the owner has completed some stunning refurbishment work in. I am so pleased that this unit catered well for your family’s needs.

Fantastic to read that the pool was able to be well enjoyed whilst you were holidaying with us. Having both of our spas, children’s wading pool and one of our large lagoon pools heated ensures that even when the weather starts cooling down these facilities are still able to be well enjoyed.

Thank you again for sharing your great review and we look forward to welcoming you back for another wonderful stay again soon.

Kind regards,

Rebecca Noyes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BreakFree Diamond Beach

Address: 10-16 Alexandra Avenue, Broadbeach, Gold Coast, Queensland 4217, Australia (Formerly Diamond Beach Resort )
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
Price Range: $108 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BreakFree Diamond Beach 4*
Number of rooms: 100
Official Description (provided by the hotel):
Situated less than 100 metres from the lifesaver patrolled beach and the chic Broadbeach cafe precinct, BreakFree Diamond Beach is family friendly and ideally located. You will be within walking distance of the popular restaurants, bars and shopping at central Broadbeach, Pacific Fair and The Star Gold Coast. All apartments are self contained and include fully-equipped kitchens, laundry facilities, ceiling fans, Austar and large balconies, some with direct pool access. Recreation facilities include two swimming pools landscaped with waterfalls, bridges and rock-cave spas. For the kids, there is a heated novelty fun pool, playground and games room. The resort also has BBQ cooking facilities and a kiosk selling all the beachside holiday necessities. Explore the greater Gold Coast during your stay. Tours to famous Gold Coast theme parks and national parks can be booked through the Tour Desk. ... more   less 
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Also Known As:
Breakfree Diamond Beach Hotel Broadbeach
Diamond Beach Hotel
Diamond Beach Broadbeach
BreakFree Diamond Beach Broadbeach, Gold Coast

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