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“Do not stay here.”

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Broadbeach Travel Inn Apartments
Ranked #21 of 21 Hotels in Broadbeach
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Do not stay here.”
1 of 5 bubbles Reviewed December 7, 2012

This was the worst place I have ever stayed.

There are multiple problems with this place as listed below. After approaching management 3 times we had no response.

Here are a few of the problems and we have photos to back this up;

Illegal, broken powerboard with cords hanging out. Photos.

Aircon not working and broken. Photos.

Broken bedside lamp. Photo.

Cockroach on curtain. Photos.

Front security screen door doesn't lock.

Sliding door in main bedroom doesn't lock.

Broken balcony railing. Photos.

Place smells like infestation.

Kitchen tap slow upstart.

Dirty balcony. Photos.

Dirty front handle.

Bathroom tap off hinge.

Shower door doesn't close properly.

Dining room table broken and leg hanging off.

Glass shards on floor. Cut toe. Photos.



Miserable! And terrible value for money!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Loginname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    7
    30
    29
    18
    36
See reviews for
28
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18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Tamworth, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed October 11, 2012

In huge need of a good clean and refurbishment, terrible value for money. The moment the door opended we were greated by a smell of mould. The bathroom ceiling and shower recess were covered in mould. There were two of us sharing and only one got a hot shower. I would not recommend this property to anyone there is much better value for money else where.

Room Tip: I am unsure that there are any good rooms but try asking for a refurbished unbit.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jen a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Broadbeach hotels

Hamilton, New Zealand
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 24, 2012

Dated accomodation, old furniture, very hard bed, cracked flooring, cutlery and crockery needs replacing. Dining chairs danderous to the point of collapsing.
Great location however, Casino, Pacific Fair, Draculas all on your doorstep plus many restaurants a short stroll away.
Would not recommend.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harley2010-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Narangba
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 19, 2012

The first thing about this place is the smell that hits you. We went out and left all the windows and doors open for a couple of hours and it didn't help much. Everything was very old and dated and in poor working order if it worked. We had 3 people in a room and only enough hot water for one shower. The beds were uncomfortable and smelly. we only slept for about 6 hours then packed up and went home. Remote control for the TV did not work. The noise form the street was terrible.
It is however in a good location.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenniclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aucjkland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 5, 2012

we were put into a horrible dated room , couldnt believe it. went and complained and were moved to another room which was better.thank god we were only staying in that place for a few nights , we couldnt wait to get out.
will never stay there again , and will not recommend to anyone else.

Room Tip: not 406 !!
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 27, 2012

I was slightly worried about staying here after reading the previous reviews, but as other family members already booked and paid i tried to stay positive till we saw it. All i can say is other reviewers must be fussy as we all thought it was a great place to stay. We were on the 6th floor and had a 2 bedrrom apartment. I shared the 2nd bedroom with my teen daughter, there was no window in this room so was a bit stuffy. There was only a thin cover on the beds but we found blankets in the wardrobe, so all good.
Large as lounge room with 2 big couches, and a table and 6 chairs, big tv etc. The wooden blinds were a bit tricky to use as some were a bit broken, but hey, its only blinds. Had a cool balcony with lovely view. Kitchen was ok, a bit old, but had everything we needed. It was a bit gross that theres no dishwasher for dishes, as theres a sign that says $35 will be charged if any dishes are not cleaned. So how do we know how well they were washed by previous occupants? Not very hygenic .Good fridge. Good bathroom, but the light took a while to get to full brightness- maybe needed a new flouro bulb? The biggest grumble about the bathroom was the tiny hot water cylcinder,after 2 very short showers on our first night the water went cold and 2 of us had to wait for it to heat back up again. So every nite it was like a 2 min shower, barely enough time to wash our hair. Only one toilet which was a bit of a pain for 4 of us girls but we coped. No laundry in room but there is a communal one downstairs. Location was the best thing, right across from Pacific Fair and the Casino. We had a car and we found it quicker to get to other shopping malls quicker than staying in Surfers which is where we usually stay. It has under cover car parking. Reception staff were friendly and helpfull. So, would we stay here again? Yes definately, good value for what we paid. But if our budget was bigger, next time we would probably stay in one of the other newer towers close by.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank livewire0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 19, 2012

We have just stayed in this complex. It is very very old and tatty, although they are trying to do it up on the cheap. The beds are like sleeping on a hard concrete floor so took the cushions off the couch to sleep on. The window latches were broken, the flouro light in the kitchen flickered constantly, and one of the dining chair legs was broken. There was a lot of noise from the street below, plus on the 2nd night there was a lot of noise from a unit downstairs filled with young ones having a party till dawn. With the high cost of the unit I expected a whole lot better than this. The only good thing about it is that it has position to Pacific Fair shops and the casino (if that's what you want). My recommendation is to give this place a huge miss. Sorry Travel Inn, you just don't measure up,

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeppersBroadbeach, General Manager at Broadbeach Travel Inn Apartments, responded to this review, May 20, 2012
Dear Karen M,

It seems you have posted your review on the wrong listing. The 'Travel Inn' is a property down the street - we are 'Peppers Broadbeach'.

Perhaps on your next visit to the Gold Coast you would like to stay with us and experience an extremely enjoyable stay as attested to by our many favourable reviewers.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Broadbeach Travel Inn Apartments

Property: Broadbeach Travel Inn Apartments
Address: 2651 Gold Coast Hwy, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly dbeach Travel Inn Apartments)
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Breakfast Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 21 Hotels in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Broadbeach Travel Inn Apartments 3.5*
Number of rooms: 64
Official Description (provided by the hotel):
Broadbeach Travel Inn Apartments is ideally situated in Broadbeach and within minutes you can be relaxing, indulging in some retail therapy, or enjoying a coffee and some delicious food, great night life abounds at the Casino, the shows and the clubs, a bus ride away are all the theme parks and extreme sports – experience the Gold Coast Life Style and take in a leisurely cruise or a speed boat ride about half an hour or more away you can experience the uniqueness of the Australian bush and rainforests and enjoy some spectacular landscapes formed over millions of years ago or mix business and pleasure with the Convention Centre only minutes away, do all the hard work first and then spend some time to unwind with colleagues, friends and family, and start work again rearing to go. ... more   less 
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Also Known As:
Best Western Broadbeach
Broadbeach Best Western
Broadbeach Travel Inn Apartments Gold Coast

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