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“Lovely resort in ideal location.”

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Phoenician Resort - Broadbeach
Ranked #3 of 21 Hotels in Broadbeach
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely resort in ideal location.”
Reviewed April 26, 2014

We stayed 21st to 27th April in a lovely 1 bedroom apartment (room 2512) in the north tower. Our room was overlooking the bustling restaurant strip. We found it quiet enough to sleep on the 5th floor. Having a heated indoor pool and spa was a real bonus. All staff we encountered were very helpful, particularly Julie. We will definitely be booking again for a family wedding in November.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wannagotobali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 28, 2014
Hi,
It’s always lovely to hear fantastic feedback on the Phoenician Resort. We all work very hard every day to give our guests the relaxing stress free holiday they deserve.

We look forward to seeing you again in the near future.
ALL BOOKINGS MADE DIRECT WITH THE RESORT WILL RECIEVE A FREE WELCOME PACK.

Kind regards
Phoenician Team
07 5585 8888
Visit our Website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
Reviewed April 26, 2014

Very happy with every aspect of our mini break. Would certainly stay here again. The staff were very helpful especially when we arrived late on the day of our checkin and after I had lost my card. The kids enjoyed the pool and facilities.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannonjsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 28, 2014
Thank you for your lovely feedback. Our one bedroom apartments are ideal for a couple or someone traveling solo. Each one bedroom apartment features:

• Tastefully decorated, commodious rooms
• Fully equipped kitchen
• Washer, dryer and iron
• Queen sized bed plus sofa bed
• Spacious balcony
• Austar, CD Player and radio
• Direct dial telephones
• Audio visual security system
• Hair dryer
• Bath and shower
• Air conditioning

We hope to see you back again in the near future. We have April now on sale.
PLEASE BOOK DIRECT FOR YOUR FREE WELCOME PACK ON ARRIVAL. ( DIRECT BOOKINGS ONLY)

Kind Regards

Phoenician Resort Team
07 5585 8888
visit our fantastic website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed April 26, 2014

We found all facilities wonderful it's in a great location and all staff we came into contact with friendly and courteous. 11 days we spent here with an apartment clean half way through our stay which was all we needed and wanted. Would recommend for families like us, we will be returning in the not too distant future.
We stayed in room 2513.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 28, 2014
Thank you for your kind words regarding the Phoenician Resort Broadbeach.

Located just 100 metres from the shore of one of the most pristine beaches in the world, and nestled right in the very heart of cosmopolitan Broadbeach, holiday apartments at the Phoenician Resort is luxury lodging at its best.

Equipped with fully self-contained and tastefully appointed one or two bedroom apartments, each unit comes complete with spacious balconies where you can relax and enjoy the breathtaking panoramic views.

We thank you for staying with us and look forward to your return.

PLEASE BOOK DIRECT FOR YOUR DISCOUNT AND FREE WELCOME PACK.

Regards
Phoenician Resort Team
07 5585 8888
Visit our website
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
3 reviews
Reviewed April 24, 2014

The apartment we booked for 6 nights and was on the 8th floor with a lovely big balcony, which had a little view of the sea. It was central to restaurants and cafes of all types of cuisine. About a 10 minute walk to the famous Pacific Fair Shopping Centre and 5 minute walk to the beach and bus stops were just down stairs. Apartment was clean and well equipped to be self contained. Staff were very friendly and helpful and I have no hesitation in staying there again as it wasn't too expensive. Didn't need to bring anything apart from food if you want to do your own cooking

Room Tip: One bedroom self contained unit is the way to go if you don't want to eat out every meal time.
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 28, 2014
Hi,
It’s always lovely to hear fantastic feedback on the Phoenician Resort. We all work very hard every day to give our guests the relaxing stress free holiday they deserve.

We look forward to seeing you again in the near future.
ALL BOOKINGS MADE DIRECT WITH THE RESORT WILL RECIEVE A FREE WELCOME PACK.

Kind regards
Phoenician Team
07 5585 8888
Visit our Website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blacksmiths, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 21, 2014

This was the second time my partner have stayed at the Phoenician and the second time just as good as the first. Great location close to excellent restaurants, casino and the beach. Only about a 2 min walk to the beach. Everything was clean. Sauna, pool and spa facilities great. It's a $17 taxi ride to Cavill Av but you could walk there you could even walk there along the beach. Highly recommend this hotel would stay there again

  • Stayed April 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Marnie1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 22, 2014
Hi Marnie,

We definitely have one of the best locations in Broadbeach. With our office open from 8am - 8 pm 7 days a week, feel free to ask reception
for some sightseeing tips if you stay again. All our staff are locals so can help
you with any questions you have about getting around as well. We are also highly experienced in all tours on the coast.

I’m also pleased to see you gave us high marks for cleanliness. Our housekeeping staff work
hard to keep the rooms in top condition, not to mention the gardeners and maintenance crew, and I’ve passed on your feedback to them. We look forward to welcoming you back on your future travels. Please always remember to book direct for your special discount.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website for monthly deals...

15% off April
15% off July
15% off Garden view/ Courtyard Apartments
* conditions apply
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed April 21, 2014

Good hotel with easy access and close to restaurants and Broad beach action. About5-10 minute easy walk to beach. Good stay but really wanted flexibility around check out time. Stated they would charge $20 per hour for checking out after 10am. They did provide a day pass for use of facilities which was very convenient.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tripper963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 21, 2014
Thank you for your lovely feedback on the Phoenician resort. We would love to see you back for another relaxing getaway in the near future. Please note our new deals…..

APRIL MADNESS …. Receive a massive 15% off all our one bedrooms apartments.
CHRISTMAS IN JULY………. Receive a massive 15% off ALL apartments.
GROUND FLOOR DEAL……. Receive a 15% off all ground floor apartments in low season only.

Please call the number below to secure your discount.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed April 20, 2014

Our room was very clean with lovely furnishings.The resort has a great pool area and very friendly staff. The location is fantastic, so close to everything. Our stay was excellent would definitely return.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, April 21, 2014
Thank you for your lovely feedback regarding the Phoenician Resort. We take pride in providing a high standard of cleanliness in the apartments and common area facilities.
Our staff are well trained and enjoy working in such a pleasant and beautiful environment. The location is unbeatable!
We genuinely look forward to welcoming you back.

Please remember to book direct on your next visit for your discount.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website for updated specials.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phoenician Resort - Broadbeach

Property: Phoenician Resort - Broadbeach
Address: Phonecian 24 - 26 Queensland Ave, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly Mantra Phoenician- Broadbeach)
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Broadbeach
#3 Luxury Hotel in Broadbeach
#3 Romantic Hotel in Broadbeach
#4 Business Hotel in Broadbeach
#5 Family Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phoenician Resort - Broadbeach 4*
Number of rooms: 110
Official Description (provided by the hotel):
Choose from luxuriously appointed one or two bedroom apartments all fully self-contained, featuring elegant furnishings and spacious balconies. Within the resort you will find magnificent indoor and outdoor pools, lush tropical gardens and gym. ... more   less 
Reservation Options:
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Also Known As:
Mantra Phoenician- Broadbeach Hotel Broadbeach
Mantra Phoenician Hotel Broadbeach
Phoenician Resort - Broadbeach Gold Coast

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