We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“"Great Vacation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Phoenician Resort - Broadbeach
Ranked #3 of 21 Hotels in Broadbeach
Certificate of Excellence
Sydney, Australia
2 reviews
“"Great Vacation”
Reviewed February 3, 2014

Reception staff were efficient and professional. They were more than happy to help out. It is in a perfect location to restaurants, shopping and beach. The pool and bbq area are large and relaxing. Not new, a little dated but the rooms are clean and spacious.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, February 4, 2014
Thank you for taking the time to writ this fantastic review. Please remember we have an amazing sale coming up..............

FEBRUARY ON SALE.......


1 BEDROOM 3 NIGHTS $390.00
1 BEDROOM 5 NIGHTS $550.00

2 BEDROOM 3 NIGHTS $585.00
2 BEDROOM 5 NIGHTS $775.00

You must call 07 5585 8888 for this exclusive price.
We hope to see you back soon.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,179 reviews from our community

Traveler rating
    579
    437
    92
    44
    27
See reviews for
360
363
36
158
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Timaru, New Zealand
1 review
Reviewed February 2, 2014

We walked in off the street to enquire and the Phoenician was the first and only place we tried, we really liked the look of it and were greeted by great staff so we looked no further and booked. We had a very special stay there and loved all the facilities, the rooms were great and the staff helped us in every way they could. Great location with everything right there. While there we were already discussing our next trip and that we would book to stay at the Phoenician again!!!!!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vaughany7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, February 4, 2014
Thank you for you're lovely feedback . We are so pleased to read that you had a great holiday.
We would love to see you back in the near future. Please note our two specials............

FEBRUARY ON SALE...... Starting from $110.00 per night
APRIL EASTER ON SALE........Take 10% off all our 1 bedroom apartments.

Please make sure you call 07 5585 8888 to secure our special prices and receive your free welcome pack.

Kind regards
Phoenician Resort Team
07 5585 8888
Visit our Website for full Special rates.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed February 2, 2014

Reception staff were fun, efficient and professional. They were more than happy to help out. It is in a perfect location to restaurants, shopping and beach. The pool area is large and could find a private place to relax. The rooms are clean and spacious. Not brand new, a little dated but definitely worth the $$.

Room Tip: We did ask for high level and two bedroom with doubles - unfortunately we received 1st level one roo...
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chillaxing2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, February 5, 2014
Thank you for your review........
We couldn't agree more regarding the location in Broadbeach.

The Gold Coast and Broadbeach area is blessed with some of the most scenic---as well as fun and entertaining---places you can imagine. There is much to do and see, with something to suit everyone.

Here are some of fantastic local attractions you may want to check out during your holiday:
Theme Parks

• Seaworld
• Movieworld
• Dreamworld
• Wet & Wild
• Currumbin Wildlife Sanctuary

Shopping Centres

• Australia Fair Shopping Centre
• Chevron Renaissance
• Harbour Town
• Niecon Plaza Shopping Centre
• Oasis Shopping Centre
• Pacific Fair Shopping Centre

But the fun doesn't stop there. If you do all of those things and want more, you can take in some of these attractions:

• Beaches
• Dracula's Restaurant
• Fishing---Both freshwater, beach and game fishing
• Food and wine trails
• Golf
• Jupiters Casino
• National parks
• Nightlife
• Over 500 restaurants
• Surfing
• Watersports - boat hire, parasailing, jetskiing, sailing, waterskiing

But wait! There's more! If you're into tours and sightseeing, bring your camera and enjoy these:

• Day Tours to Brisbane & Sunshine Coast
• Hinterland Tours
• River & Canal Cruises
• Sanctuary Cove
• Stradbroke Island
• Adventure Tours

PLEASE BOOK DIRECT FOR YOUR FREE WELCOME PACK ON ARRIVAL.

Phoenician Team
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red hill
2 reviews
Reviewed February 2, 2014

Great location, lovely apartment beds were comfortable,pool was awesome we will be back. We had a two bedroom apartment on sixth floor with everything we needed we met friends there and had a lovely weekend no need to take car out at all all the shopping you need within walking distance.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catherine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, February 9, 2014
Thank you for your lovely review.

I am glad to see you enjoyed your time at our resort. We pride ourselves on our customer service and professionalism and the staff work so hard to make all guests feel at home.

Our location and facilities are excellent and very highly regarded by everyone that visits our property. Our Location is the best in Broachbeach.

We look forward to welcoming you back in the near future.

PLEASE BOOK DIRECT ON YOUR NEXT VISIT FOR YOUR DISCOUNT AND FREE WELCOME PACK. REMEMBER WE HAVE FEBRUARY ON SALE.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
1 review
Reviewed February 2, 2014

My 2nd time I have stayed here and its my preferred place to stay. Straight across from the casino and shops. Staff were friendly and very helpful. Even got a phone call from the staff to see how the stay was and if there was anything they could do..... Cant beat that !

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathan00002014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, March 18, 2014
Thank you for your review........
We couldn't agree more regarding the location in Broadbeach.

The Gold Coast and Broadbeach area is blessed with some of the most scenic---as well as fun and entertaining---places you can imagine. There is much to do and see, with something to suit everyone.

Here are some of fantastic local attractions you may want to check out during your holiday:
Theme Parks

• Seaworld
• Movieworld
• Dreamworld
• Wet & Wild
• Currumbin Wildlife Sanctuary

Shopping Centres

• Australia Fair Shopping Centre
• Chevron Renaissance
• Harbour Town
• Niecon Plaza Shopping Centre
• Oasis Shopping Centre
• Pacific Fair Shopping Centre

But the fun doesn't stop there. If you do all of those things and want more, you can take in some of these attractions:

• Beaches
• Dracula's Restaurant
• Fishing---Both freshwater, beach and game fishing
• Food and wine trails
• Golf
• Jupiters Casino
• National parks
• Nightlife
• Over 500 restaurants
• Surfing
• Watersports - boat hire, parasailing, jetskiing, sailing, waterskiing

But wait! There's more! If you're into tours and sightseeing, bring your camera and enjoy these:

• Day Tours to Brisbane & Sunshine Coast
• Hinterland Tours
• River & Canal Cruises
• Sanctuary Cove
• Stradbroke Island
• Adventure Tours

PLEASE BOOK DIRECT FOR YOUR FREE WELCOME PACK ON ARRIVAL.

Phoenician Team
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 31, 2014

The Phoenician Resort, started of with slight disappointment. My preference of bed was not taken account for so I got a queen instead of a King. So I called up to see why this was... not knowing it was the last room available, however I was given attitude over the phone by customer service who kept arguing with me, and at one point said, "A king bed is 6 inches wider than a queen bed, " .. eventually I was given a call back to say sorry and was informed that it was the last room available, fair enough ... however take the attitude out and that would of been nice!

The Good points are : The location is very good, close to some very nice restaurants and shops. And the apartment is very modern, spacious and comfortable and the pool area and spa are very enjoyable and your close to everything.

The end of the stay wasn't so great. Unfortunately I was informed by a note put under the door that "Leaving dirty dishes in the sink, cupboards &/or dishwasher is not acceptable. Please dispose of all rubbish at the doors marked 'REFUSE' beside lifts on all floors. Please report any breakages in the apartment prior to departure. If the apartment is left in an unsatisfactory condition that requires extra cleaning than the norm, an additional charge will be charged to the credit card on file" . I would not expect this from a 4 star "resort".

On another note I thought that because the Phoenician Resort also has some privately owned apartments, this shouldn't mean that the reception of the Phoenician Resort should act inhospitable- this is a bad reflection on the experience for Broadbeach Holiday Rental customers. I have lived in a hotel with the room rented out to a separate company to the hotel itself, however the reception would never act unprofessional to anyone who wasn't living there ......... just seemed rude and not doing Broadbeach Rental Apartments any favors for their customers and business.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahshmerah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviewed January 28, 2014

This is our 4th time we have stayed at the phoenician in the last 6 years for our family holiday,we love the location above all the restaurants and shops and the close location to the beach,the staff are always very helpful and we have always found the rooms to be extremley clean and well maintained ,we always recommend the phoenician to our friends and family as a great stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madeline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePhoenicianResort, Renae Ireland at Phoenician Resort - Broadbeach, responded to this review, January 29, 2014
Thank you for your lovely review.

I am glad to see you enjoyed your time at our resort. We pride ourselves on our customer service and professionalism and the staff work so hard to make all guests feel at home.

Our location and facilities are excellent and very highly regarded by everyone that visits our property. Our Location is the best in Broachbeach.

We look forward to welcoming you back in the near future.

PLEASE BOOK DIRECT ON YOUR NEXT VISIT FOR YOUR DISCOUNT AND FREE WELCOME PACK. REMEMBER WE HAVE FEBRUARY ON SALE.

Kind regards

Phoenician Resort
07 5585 8888
Visit our website.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Broadbeach
0.3 mi away
Meriton Serviced Apartments - Broadbeach
0.2 mi away
Peppers Broadbeach
Peppers Broadbeach
#2 of 21 in Broadbeach
4.5 of 5 bubbles 2,686 reviews
0.1 mi away
Sofitel Gold Coast Broadbeach
Show Prices
Show Prices
Show Prices
2.3 mi away
QT Gold Coast
QT Gold Coast
#4 of 32 in Surfers Paradise
4.5 of 5 bubbles 2,609 reviews
0.3 mi away
The Star Gold Coast
The Star Gold Coast
#8 of 21 in Broadbeach
4.0 of 5 bubbles 1,710 reviews
0.7 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 32 in Surfers Paradise
4.0 of 5 bubbles 1,167 reviews
Show Prices
Show Prices
Show Prices

Been to Phoenician Resort - Broadbeach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phoenician Resort - Broadbeach

Property: Phoenician Resort - Broadbeach
Address: Phonecian 24 - 26 Queensland Ave, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly Mantra Phoenician- Broadbeach)
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Broadbeach
#3 Romantic Hotel in Broadbeach
#3 Luxury Hotel in Broadbeach
#4 Business Hotel in Broadbeach
#5 Family Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phoenician Resort - Broadbeach 4*
Number of rooms: 110
Official Description (provided by the hotel):
Choose from luxuriously appointed one or two bedroom apartments all fully self-contained, featuring elegant furnishings and spacious balconies. Within the resort you will find magnificent indoor and outdoor pools, lush tropical gardens and gym. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Ctrip TA, Priceline, Agoda, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Phoenician Resort - Broadbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mantra Phoenician- Broadbeach Hotel Broadbeach
Mantra Phoenician Hotel Broadbeach
Phoenician Resort - Broadbeach Gold Coast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing