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“Great. Really.”

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Oceana on Broadbeach
Certificate of Excellence
Reviewed October 21, 2013

Our apartment on level 9 was 'front ocean' with expansive views of the ocean, overlooking the pool. Oceana is set off the main road, so was quiet and there was a good restaurant across the street. The rooms were spacious, clean and had everything we required during our stay. I DID make sure I had a couple of emails bounce back and forth between Oceana reception and myself, to ensure we were given a lovely unit, on a high floor and no misinterpretations could happen. Check in was easy (we actually arrived a bit before 1 and were checked in no problems) and professional. I would certainly recommend Oceana, and I would stay there again.

Room Tip: get a FRONT OCEAN apartment. 'ocean view' apartments have views of the ocean but from the si...
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  • Stayed: October 2013, traveled with family
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2  Thank family_of_four_qld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 20, 2013

We stayed here with another couple and their 1 year old son. We were on the bottom floor and had a 2 bedroom 2 bathroom apartment with massive lounge, dining and kitchen areas. This was PERFECT for what we needed. We made good use of the full size kitchen which was very handy. The pool and BBQ area were great especially for kids. The staff were extremely friendly. Our friends took both keys so I couldnt access the gym although I asked one of the staff and he was more than happy to help me.

I would suggest brining your own towel as when we asked for pool towels they were going to charge us $3 a towel (however we got them for free).

Fantastic location and clean accomodation Highly Recommended!!

Room Tip: Bottom level apartment 2 is like a full size house!!
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  • Stayed: October 2013, traveled with friends
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Thank cassie-gross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

It was exhilarating to wake up every day to an Ocean view - we saw from our lounge room Whales and dolphins!! We had the best family holiday we have ever had - the accommodation and facilities were wonderful and the view was stunning! Our apartment was directly facing the ocean, which was only across the road (literally!).

Out the front of the Oceana are such things as a Fish and Chip shop, a Restaurant and a mini mart, all of which were very handy. Not to mention the 4 or 5 block walk to the main shops for a cheeky Gelato of an afternoon.

Our children are disappointed that we do not live there! We will go back...

Room Tip: The higher up, the better the view, we were on Level 10 and it was excellent. Take yourself a sharp...
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  • Stayed: October 2013, traveled with family
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1  Thank Sonia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Guest Relations Manager at Oceana on Broadbeach, responded to this reviewResponded February 12, 2014

Dear Sonia D,
Wow! You write a fantastic review so thorough and detailed. You have captured the conveniences of our location as well as the addtional bonus of "free" whale watching from the balcony during the whale migrations season. Thank you so much for enhancing what we have on offer, it is truly appreciated. I look forward to seeing you all again in the near future.

Kind regards,
JoAnne
Guest Relations

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Reviewed October 10, 2013

Since our last review we have travelled overseas and in Australia and stayed in 5 star resorts with high ratings on tripadvisor and the oceana is our favourite place. We stay in apartment number 62 which is the 3 bedroom sub penthouse with 3 bedrooms, 3 bathrooms, powder room and sweeping ocean views. The apartment is so spacious and over 30 squares of living. It is wonderful listening to he waves at night. Area is so quiet. Yes, there are strict rules here regarding noise, cleanliness and the use of the pool and BBQ area. These rules are in place so that all other occupants enjoy the resort. We have always found the managers pleasant and helpful. They lend our children boogie boards for our stay. We love coming back here.

  • Stayed: October 2013, traveled with family
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Thank dunnes016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

We had such a wonderful experience at Oceana. We were on the 10 floor which was just amazing! Facilities were excellent. Room was out of this world we did not want to leave after our 7 days. We will definitely be back!! Loved it!!

Room Tip: Request a higher floor views are amazing
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  • Stayed: October 2013, traveled with family
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Thank EilishN64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Public Relations Manager at Oceana on Broadbeach, responded to this reviewResponded February 11, 2014

Dear EilishN64,
Your enthusiasm was contagious for your entire stay. It's a very rewarding experience to have our International visitors overwhelmed by their holiday abroad. Great to hear that not only the Gold Coast but Oceana on Broadbeach ticked all the boxes for your family. It would be our pleasure to welcome you back next visit.
Until then..

Best wishes,
JoAnne
Guest Relations

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Reviewed October 7, 2013

Very disappointed with the experience at Oceana... For the price we paid for a two bed ocean view and were on the second floor meaning unless we stood on the edge of our balcony we could hardly see any water. We we also right below the pool which was very load 12 hours a day and had to suffer the gate slamming closed every 30 second (maybe instead of a sign asking guests to hold the gate till it closes they could make it soft closing).
When we entered the room and saw the lack of view and and heard the noise from the pool (even with the balcony door shut) I went to the reception and asked to be moved to a more suitable room and explained why. Her initial response was to first ask who I booked through and when I advised it was through an online booking agency as it was slightly cheaper than direct with Oceana she responded by say that was why we didn't get a good room! The same lady called the room an hour later (after I had unpacked) offering to move me 2 days later. I was not prepared to pack and unpack again.
Halfway through our trip the aircon in the second bedroom had leaked all night and was dripping all over the carpet. I reported it immediately prior to going out for the day. When we returned I looked for a note or some type of evidence it had been fixed but there was nothing. I can still only assume that someone came through our apartment whilst we were out and fixed it was when I turned it on that evening it didn't leak however the carpet remained wet for days.
The apartment itself was very big however was built in the 1980's (I assume) and I don't believe it has been updated since. The knives were all very blunt making food preparation impossible and the empty salt and pepper shakers were missing the stopper on the base making them useless.
There needs to be more cleaning produce provided for longer stays as it was quite frustrating to only get one sachet of each.
Overall, for the price of Oceana there are far better apartments available in the same location of Broardbeach

Room Tip: Make sure you request a room above the 5th floor
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  • Stayed: October 2013, traveled with family
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6  Thank MrsHand3121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

Back again after 3 years and still amazing!! This is the place to be if you want to relax. Had ocean view on 6th floor that was amazing!!.
Up at six every morn walking or swimming coz this place is too good to sleep in.
The pool area and garden very well maintained.
Staff very nice. Close to fantastic karrawa surf club that has lovely meals, great views and a good pokie room.
We had leather couches in room with big screen tv but no tv in bedroom and kitchen with most of everything you would want. The gym getting a bit old but ok for a little work out. If you are thinking about getting away for some down time this is the place!!!

Room Tip: Pay abit extra and get ocean view,
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  • Stayed: September 2013, traveled as a couple
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Thank Dragonfly002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Guest Relations Manager at Oceana on Broadbeach, responded to this reviewResponded November 24, 2013

Dear Dragonfly002,
Thank you for coming back to Oceana on Broadbeach after a three year absence it's good to know we continue to tick all the boxes when you need a relaxing break. The gym equipment was upgraded just last month and has been very well received for those who wish to continue with their work out while on holiday. Thanks again for the appraisal of our location, pool facilities and gardens - hopefully it won't be quite so long until you visit us again.
Best wishes,
JoAnne
Guest Services

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Additional Information about Oceana on Broadbeach

Address: 100 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #10 of 51 Specialty Lodging in Broadbeach
Price Range: $164 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oceana on Broadbeach 4*
Number of rooms: 40
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Also Known As:
Oceana On Broadbeach Hotel Broadbeach
Oceana On Hotel Broadbeach
Gold Coast Oceana
Broadbeach Oceana On Hotel
Oceana On Broadbeach Gold Coast

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