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“Excellent in every way”

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Oceana on Broadbeach
Certificate of Excellence
Reviewed July 25, 2013

This was our first time staying at Oceana, and we are very glad to have found such a gem. The location is fantastic - walking distance along the beach to Broadbeach shopping centre and Surfers Paradise. Very handy that there is a lovely bar/cafe opposite and a small convenience store nearby. The pool and facilities are great and the gardens well-maintained. Our apartment was absolutely stunning (level 6, room 24). Large, spacious, and luxurious. Very tastefully furnished. Reception staff were very helpful in organising and recommending activities. We will return and stay here in the future when staying on the Gold Coast.

Room Tip: Beachfront apartments have spectacular views. Room 624 was beautiful.
  • Stayed: July 2013, traveled with family
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Thank JaneG94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Guest Relations Manager at Oceana on Broadbeach, responded to this reviewResponded November 24, 2013

Dear LauraJ94,
It's always a delight to have first time visitors stay at Oceana on Broadbeach and for the experience to be so fulfilling. Thank you for taking note of the well kept garden areas and pool facilities. A review such as yours will convince those considering a stay at Oceana to be confident with their choice and for that Management and staff thank you !
We look forward to welcoming you back.
Kind regards,
JoAnne
Guest Services

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Reviews (398)
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209 - 215 of 398 reviews

Reviewed July 6, 2013

No housekeeping everyday (have to stay 10 days ) fresh towels are extra cost, they charge for dishes to be washed, staff at reception rude, on arrival one of us cut her foot on broken glass on the carpet in our room..not friendly or helpful.

  • Stayed: June 2013
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4  Thank Madamjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Guest Relations Manager at Oceana on Broadbeach, responded to this reviewResponded July 30, 2013

Dear madamjo

Thank you for your review, and we are very sorry to hear of your experience during your stay. It is certainly out of character, and not the image we want to project . We have taken your review seriously, and the matters are being dealt with.
As our apartments are fully self-contained, with a fully equipped kitchen, dishwasher, washing machine and dryer, daily service is not provided. However a mid service was provided during your stay when fresh towels, linen, toiletries, kitchen and laundry detergents were replenished.
For the future if you would like a daily service this can be provided, for a nominal fee.
We do thank you for taking the time to write, and trust you had a good flight home
Kind regards
Lettie

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Reviewed July 2, 2013

Lovely apartment with fantastic views. Directly across the road from the beach and walking distance to cafes and restaurants. Very friendly staff with great service. If you are looking for accommodation that is a little bit more special then I would definitely recommend the Oceana on Broadbeach. I look forward to my next stay.

  • Stayed: June 2013, traveled as a couple
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1  Thank Maria0110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Guest Relations Manager at Oceana on Broadbeach, responded to this reviewResponded July 13, 2013

Dear Maria0110
We appreciate and thank you for taking the time to write. It is great to know that you enjoyed your holidays with us at Oceana on Broadbeach, and we look forward to welcoming you back soon.
With our warm regards

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Reviewed June 26, 2013

This was our first visit and would stay here again. The apartment was clean, spacious and well-equipped. The view from the whole apartment was stunning and with nothing between you and the beach the sound of the surf was all that you heard! The staff were extremely helpful and the location between Broadbeach and Surfer's meant that you could walk to either place. Thanks for a great stay.

Room Tip: Ocean view is the only way to go!
  • Stayed: June 2013, traveled with family
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Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, receptionist at Oceana on Broadbeach, responded to this reviewResponded June 30, 2013

Dear Diane,
We appreciate you taking the time to complete this review and hope that this was the first of many visits to Oceana on Broadbeach!
Our ocean views are truly spectacular and we are located close to shopping centres, making this a wonderful place to stay.
We look forward to helping you on your next holiday.
Regards
Lesley

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Reviewed June 8, 2013

We stayed here for a few days over the Blues weekend. The apartment was almost perfect, very spacious, clean, well appointed and great views. It's walking distance from Broadbeach restaurants, shops and entertainment and the beach is just across the road. The only negative I think the owners should address is there are no privacy curtains in the bedroom which means you need the block out curtains closed while dressing etc otherwise you can wave to the neighbours in the next tower and vice versa.

  • Stayed: May 2013, traveled as a couple
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2  Thank CWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Reception at Oceana on Broadbeach, responded to this reviewResponded June 10, 2013

Dear Cwarrior

Thank you for your review we do appreciate your time.
If you could email us on holiday@oceanaonbroadbeach.com.au with the apartment number we can take this up with the owner of this particular apartment.
Regards
Reception

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Reviewed June 6, 2013

We have coming here for many years....and will happily come again and again. It has an air of excellence about it all, from the friendly and professional staff, the ambience of reception through the the well managed gardens and pool . The rooms, well what can you say...suites would be a better term they are first class clean tidy and the ocean views are to be seen to be believed.

Well done Oceana.

Stayed: June 2013, traveled as a couple
1  Thank wizzaofoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oceanaon, Reception at Oceana on Broadbeach, responded to this reviewResponded June 9, 2013

Dear wizzaofoz,
We appreciate your kind words and for taking time to complete this review.
We look forward to welcoming you in the near future.

Regards
Reception

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Reviewed June 6, 2013

Four of us stayed at Oceana in May and as we had one couple and two singles, we wanted three bedrooms plus an ocean view for a short four night stay. Although it was not cheap, I was able to use some FlyBuys points to reduce the total cost. On arrival we were upgraded to a subpenthouse. The view was striking and was almost totally waterfront. Almost the entire sea-facing side of the apartment was windows. The fit-out was high quality and very comfortable. The staff were excellent although you are best to make sure you capture what you want in office hours. If they had had an espresso machine I would have tried to move in permanently. Secure parking and within a kilometre of the shops at Broadbeach. Would definitely go back.

  • Stayed: May 2013, traveled with friends
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1  Thank 621xenawarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oceana on Broadbeach

Address: 100 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #10 of 40 Specialty Lodging in Broadbeach
Price Range: $153 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oceana on Broadbeach 4*
Number of rooms: 40
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Also Known As:
Oceana On Broadbeach Hotel Broadbeach
Oceana On Hotel Broadbeach
Gold Coast Oceana
Broadbeach Oceana On Hotel
Oceana On Broadbeach Gold Coast

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