I'm not someone to complain especially on holidays I just try to enjoy it and relax. But during out stay we seemed to do a bit of it. Our air con rattled loudly we went down to the lobby and they moved us. At breakfast they said we had to pay and had an embarrassing argument with the women who charged us even though our breakfast was included. We were never offered any tea or coffee and the buffet itself is very poor quality and quantity. We also had problems with noise from the nightclubs below. The hotel itself is very dated. I feel sorry for the reception staff who are very kind and caring for our needs but also cop all of the bitter words from unhappy guests.
- Official Description (provided by the hotel):
- Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more less
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- Also Known As:
- Sofitel Gold Coast Broadbeach Hotel Broadbeach
- Accor Gold Coast Broadbeach
- Sofitel Broadbeach
- Broadbeach Sofitel