We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Much improved” 4 of 5 bubbles
Review of Sofitel Gold Coast Broadbeach

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sofitel Gold Coast Broadbeach
Ranked #4 of 21 Hotels in Broadbeach
Certificate of Excellence
Write a Review

2,616 reviews from our community

Traveler rating
    1,319
    877
    270
    92
    58
See reviews for
471
1,270
138
475
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
120 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 23, 2013

I stayed at the Sofitel for a week, at a conference with ~100 attendees.

The Sofitel clearly works hard to make the most of what they have got, but after 30+ years, the building they are working with is starting to feel a little tired.

The roof in many of the residential levels feels low, and cramped; almost stuffy. The rooms have clearly been refurbished many times in their life, and I was lucky enough to get an ocean view, but level 7 has very interrupted views. The conference facilities on the lower levels are good (though not easily accessed through stairs, so you need to wait for high rise lifts to move between adjacent floors), but there is an overflow to two rooms located on the top residential floor. This spacing of meeting rooms around the building is awkward and wastes time if you swap between sessions.

Room Tip: I had level 7 Ocean view - to be honest it was pretty poor. You want to be much higher in the buildi...
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dvd_blah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 30, 2013
Bonjour dvd_blah,

Thank you for sharing your feedback with us from your recent stay.
I am sorry to see that the hotel did not meet your expectations and similarly that you did not enjoy the use of our conference facilities.
We appreciate your comments and thank you again for taking the time to share your review with us.

Warm Regards
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 21, 2013

It is a great ocean view on high level.
Staff there are always very nice and helpful.
Plus, the birthday cake is delicious. we like it a lot.
The out door swimming pool on level 3 is quite large and beautiful.
The bed is soft and feels great.
We love it there~

Stayed August 2013, traveled as a couple
Helpful?
Thank Runlai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 26, 2013
Bonjour Runlai,

Thank you for sharing your great review with us. I am pleased you chose our hotel to celebrate your birthday! It is good to see enjoyed an ocean view room and found our staff to be helpful during your stay. The birthday cake they made for you sounds like it must have been delicious!

Thank you again and we hope to see you soon when you are able to come back and visit the Gold Coast.

Warm Regards
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 20, 2013

I booked the romantic package for a birthday celebration and it was fantastic. The room was amazing, champagne arrived in the afternoon with chocolates, room service was awesome (heaps of food). A great ocean view from the room, and the location of the hotel is perfect, just walking distance to restaurants, casino and shops.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Troy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 25, 2013
Bonjour Troy P,

Thank you for the lovely review from your recent stay at Sofitel Gold Coast.
It sounds like you had a wonderful time and the romance package looks like it was perfect for your special stay with us!

I am pleased you loved everything and thank you again for your review. We hope to see you again soon when you are next visiting the Gold Coast.

Warm Regards
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Broadbeach
0.1 mi away
Peppers Broadbeach
Peppers Broadbeach
#2 of 21 in Broadbeach
4.5 of 5 bubbles 2,498 reviews
0.2 mi away
Meriton Serviced Apartments - Broadbeach
2.4 mi away
QT Gold Coast
QT Gold Coast
#4 of 33 in Surfers Paradise
4.5 of 5 bubbles 2,550 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Jupiters Hotel & Casino Gold Coast
2.0 mi away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 33 in Surfers Paradise
4.5 of 5 bubbles 1,761 reviews
0.9 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 33 in Surfers Paradise
4.0 of 5 bubbles 1,132 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Gold Coast Broadbeach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Gold Coast Broadbeach

Property: Sofitel Gold Coast Broadbeach
Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Broadbeach
#3 On the Beach Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity, Agoda, Hotels.com, Expedia, Priceline and Jetsetter so you can book your Sofitel Gold Coast Broadbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing