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“Gold Coast Soffitel”

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Sofitel Gold Coast Broadbeach
Ranked #4 of 21 Hotels in Broadbeach
Certificate of Excellence
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Gold Coast Soffitel”
Reviewed July 4, 2013

We love staying at this Soffitel.the bed, ahh the bed is so great! We have stayed in many other towels around the world, but love the Soffitel beds. The breakfast buffet was ok, but I could miss it..it is close to lots of restaurants, and across from the casino. All easy to get to.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Dabbling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, July 7, 2013
Bonjour Dabbling,

Thank you for the feedback from your recent stay.

Aren't the Signature Sofitel Mybeds wonderful. The feather and down bedding makes them so warm and soft to sleep in.

We look forward to your next visit

Warm Regards
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,661 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
A TripAdvisor Member
Reviewed July 3, 2013

A birthday surprise at the gold coast in the heart of restaurant-ville. the 13 year old found the staff very friendly and welcoming and loved the hot chocolate in the room. The french welcome was a memorable differentiator for my daughter

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, July 7, 2013
Bonjour,

Thank you for the lovely comments from your recent stay.

A hot chocolate sounds like the perfect thing for a cold winter night! At Sofitel we have a number of things we do throughout the hotel to embrace the French flair and I am glad your daughter enjoyed the experience.

We look forward to seeing you again

Warm Regards
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
1 review
Reviewed June 30, 2013

Very nice Hotel at a beautyful location, modern building, comfortable rooms with good layout and bathroom. High quality Service and good breakfast buffet. Waiting time for elevators are sometimes boring - a change of control algorythm could really help. Room Internet is charged extremely high - opposite to the experience in most other Hotels in Europe and US with same Level of comfort.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank samsung_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, June 30, 2013
Bonjour samsung_13,

Thank you for your feedback.

I am glad you enjoyed the rooms and breakfast during your recent stay.
I agree our location in the heart of Broadbeach is very convenient to all of the surrounding shops with the beach also only a 3 minute walk away.

Unfortunately in Australia the cost for providing wi-fi is a lot higher then in other countries and we provide this service for our guests at the best possible prices available.

We are looking forward to welcoming you back to the hotel on your next visit to the Gold Coast.

Warm Regards
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coolum Beach, Australia
1 review
Reviewed June 27, 2013

I was very disappointed and wonder why there was a need to charge for the internet, when you can go to McDonalds just to name one company and buy a coffee and have access to the internet all for a small price of a coffee.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank amartin52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, June 30, 2013
Bonjour amartin52,

Thank you for your constructive comments.

I am sorry your recent stay did not meet your expectations.
With regards to internet we do provide 30 minutes for free per day in our hotel foyer which is available for every guest.

As this is an anonymous site if you would like to provide further details into your stay please don't hesitate to contact me to discuss on 07 5592 2250.

We look forward to seeing you next time you visit the Gold Coast.

Warm Regards
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Gold Coast Broadbeach

Property: Sofitel Gold Coast Broadbeach
Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Broadbeach
#3 Business Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

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