We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good Sleep” 5 of 5 bubbles
Review of Sofitel Gold Coast Broadbeach

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sofitel Gold Coast Broadbeach
Ranked #4 of 21 Hotels in Broadbeach
Certificate of Excellence
Sydney, Australia
1 review
“Good Sleep”
5 of 5 bubbles Reviewed April 11, 2013

Amazing hotel. Very helpful staff and the rooms are amazing. Got upgraded to the Ocean View room for only $30 more. The location was very nice and had amazing views. The only thing I would fault is that you have to pay $15 per day for parking

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank isythica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour isythica,

Thank you for your nice review of your stay at Sofitel Gold Coast. I am glad you enjoyed the beautiful ocean views from your balcony.

We do charge for parking as a way to ensure we have covered, secure and convenient parking available for our most valued guests. Being in a busy restaurant and entertainment district where parking is a premium, guaranteed close and convenient parking is valuable to most. There is free on street parking for those who prefer to save the $15 charge if you are lucky enough to get a spot.
The fee includes as many in/outs as desired to the car park, so again, very good value.

We hope to see you again on your next visit to the Gold Coast.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,616 reviews from our community

Traveler rating
    1,319
    877
    270
    92
    58
See reviews for
471
1,270
138
475
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hervey Bay
1 review
5 of 5 bubbles Reviewed April 10, 2013

My husband and I recently stayed here on our honeymoon and could not of been more impressed. We got a free upgrade to the top floor, champagne in the room, amazing ocean views. Overall, the service was just excellent, especially at the restaurant. Could not fault this hotel. Great location with excellent restaurants nearby. Highly recommend!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Charmolbas89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour charmolbas89,

Thank you for your lovely review of Sofitel Gold Coast! Congratulations on your marriage and thank you for choosing to include Sofitel in your honeymoon trip! I am happy to hear my ambassadors looked after you for your special occasion and I am glad you enjoyed the beautiful ocean views and location.

All the best for a long and happy life together!

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

We stayed here for five nights and thoroughly enjoyed our stay. It is near everything you need and close to the beach. Room/bathroom was great and the bed was the most comfortable bed we've ever slept in! We ordered room service and the food was really nice. Would happily stay here again - only downsides I can think of was we were in an Oceanview room on the 20th floor and on Fri/Sat/Sun nights you can hear the music from the surrounding bars so its quite noisy but not the hotel's fault. Also went to swim in the pool and it was freezing, guess its not heated which was a shame but not a biggie as we swam at the beach mostly anyway.

Room Tip: Definitely try for a higher floor so it's not so noisy if staying over a weekend.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jmac5041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour jmac5041,

Thank you for your lovely review of Sofitel Gold Coast! I am glad to hear you enjoyed the Sofitel MyBed experience-it really is the best sleep around!

Just a note that we do have two pools and the lower pool is heated while the upper pool is Not heated, which is a nice relief on a hot summer's day. I am sorry you missed the heated pool.

Thank you again. We look forward to welcoming you back again soon.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

We stayed here for 3 nights in March. The only reason I have opted for a Very Good rating is because of Ben - the guy who manages their concierge deck in the evening. He was simply superb. He guided as extremely well and also managed to save our money by showing us cheaper travel options.

We had opted for an Ocean view and the rooms are pretty good but there is a large building in front of the hotel which blocks the complete view of the Ocean... Would I pay extra money for Ocean view if I knew this... NO... The beach is less than 200 meters away and there are tonnes of eating options. There is a vegetarian restaurant about 50 meters from the hotel which is superb... A must try...

Broachbeach is a more classier area than surfers paradise, but next time I think I will stay at surfers... :)

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Prajit_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour Prajit_N,

Thank you for your review and I am glad you recognize that Broadbeach is the more civilized and sophisticated end of the Gold Coast. There is indeed quite the variety and choice when it comes to restaurants in the area and the vegetarian restaurant is a great one- they usually have live music on the weekends.

I am sorry you didn't find value in your ocean view room, it is hard to get uninterrupted views of the ocean unless you are directly on the beach, which very few hotels are located.

Thank you again.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
233 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

The Hotel was located in Broardbeach, it was quiet and super comfortable
With a fantastic beach walk (3.2 k) to cavil ave,
hotel was fantastic,. quiet and quality comfort, a great place to relax and work
120 restaurants in the immediate area, A shopping centre next door

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Worldwidediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour Barryiddles,

Thank you for your short, sweet review of Sofitel Gold Coast. I am glad you enjoyed the beach walk to Surfers Paradise-the 3k walk south to Burleigh Heads is just as beautiful. I actually didn't know there were 120 restaurants, but there is definitely a restaurant for every taste and budget, and new ones keep popping up.

We look forward to welcoming you back for another relaxing, quality stay!

Thank you again.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

The Sofitel was a great experience with first class service and standards. Location is fantastic right in the heart of Broadbeach.

Only disappointment was the volume of children unsupervised jumping running and screaming around the pool and spa for 3 consecutive days. The management need to have tighter guildlines on the children so all guests can enjoy the leisure facilities.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Lucky0003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour Amy W,

Thank you for your nice comments about the hotel and I apologize for the noise and discomfort the unsupervised children caused you around the pool. We have discussed the importance of maintaining a civilized and relaxing environment in all areas of the hotel with the team. Fortunately, this is fairly rare at the hotel as we typically have more sophisticated and responsible guests.

Thank you again and we look forward to seeing you again on your next trip to the Gold Coast.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra, Australia
1 review
4 of 5 bubbles Reviewed April 8, 2013

Hubby and I stayed at the Sofitel for a night, and enjoyed the experience. The dining in particular was first class. I swear I put on a couple of kilos at their '3' restaurant - and the manners and service of both the wait staff and the chefs were very impressive.
Less impressive was the technology in the room. Considering that this was a luxury hotel, I must admit complete surprise at the extremely small, old TV. In fact, the picture and sound quality were such that I needed to lie on my stomach with my head at the foot of the bed, to be close enough to the TV to see & hear clearly. This was rather disappointing.
In all other respects though, a very impressive hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank KRidwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, April 26, 2013
Bonjour KRidwyn,

Thank you for your nice review of your recent stay. I am so sorry about your TV. We are in the process of replacing some of the worst ones and that must be one of them.

I am glad that the rest of your stay was enjoyable and we look forward to seeing you again soon.

Warm regards,
Amery Burleigh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Broadbeach
0.1 mi away
Peppers Broadbeach
Peppers Broadbeach
#2 of 21 in Broadbeach
4.5 of 5 bubbles 2,500 reviews
0.2 mi away
Meriton Serviced Apartments - Broadbeach
2.4 mi away
QT Gold Coast
QT Gold Coast
#4 of 33 in Surfers Paradise
4.5 of 5 bubbles 2,550 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Jupiters Hotel & Casino Gold Coast
2.0 mi away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 33 in Surfers Paradise
4.5 of 5 bubbles 1,762 reviews
0.9 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 33 in Surfers Paradise
4.0 of 5 bubbles 1,132 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Gold Coast Broadbeach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Gold Coast Broadbeach

Property: Sofitel Gold Coast Broadbeach
Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Broadbeach
#3 On the Beach Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, ACCOR, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Sofitel Gold Coast Broadbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing