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“Very nice place”

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Sofitel Gold Coast Broadbeach
Ranked #3 of 16 Hotels in Broadbeach
Certificate of Excellence
Reviewed February 24, 2013

I have had opportunity to stay at Sofitel for three nights recently during a conference at Gold Coast. I had room on a high floor with beautiful ocean view. Ambience of this place is very busy and active. Room was quite spacious, bed was very comfortable with choices of pillows like in any other five star hotels. Breakfast(buffet) was nice too. Only thing I found a bit unusual was relatively small size tv, nothing major to bother. Overall I had comfortable stay.

  • Stayed: February 2013, traveled on business
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Thank NeerajVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 25, 2013

Bonjour NeerajVic,

Thank you very much for taking the time to write about your magnifique experience during your stay with us on business. The rooms are nice and spacious indeed and I am happy that you enjoyed the siganture feather pillows and the breakfast in our On3 bistro.

We look forward to welcoming you back in the near future.

Kind regards,

Reto Leutenegger

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1,530 - 1,536 of 2,731 reviews

Reviewed February 24, 2013

Check in took 20 minutes which is a little long. We had a corner room which was spacious and had some ocean views even though we only booked a hinterland view room. The room seemed to be renovated but the bathroom was not. It didn't matter as it was very clean and big. Our room looked down to the pool which had plenty of room for a lot of guests but didn't have any shade. I thought it was good they had a laundry that you could use yourself without having to pay them to do it. The hotel is above a shopping centre which also has a monorail to the casino and it's a very short walk to the beach which is convenient. We dined at the buffet which wasn't worth the $79 we each paid. The only good thing about it was they had a deal for all you can drink wine and champagne for $20. We would definately stay again but would eat out as there are many restaurants in Broadbeach.

Room Tip: Try to get a corner room!
  • Stayed: February 2013, traveled as a couple
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Thank Cheesecake19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 26, 2013

Bonjour Cheesecake19,

Thank you very much for your review of your recent stay and I am disappointed to hear that you had to wait a while to check in. At the pool we usually do have umbrellas to provide shade, however during the Australia Day storms some of our big shades were damaged, and these will be replaced in the near future.

I'm glad to hear that you enjoyed the central location with amenities such as the monorail, casino and the beach a couple of minutes away from the hotel, and that you would like to stay with us again.

We hope to see you back at the hotel again soon for another stay.

Kind regards,

Reto Leutenegger

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Reviewed February 22, 2013

This hotel is located perfectly in broadbeach, it has everything withing a 100m radius, shopping centre next door and bars and restaurants and the beach is only a stoll away. When you come up to the hotel your greeted straight away and your bags are taken, the service at the front desk was excellent and couldn't fault it. Rooms were excellent and i would recommend this hotel to anyone.

Room Tip: We had a ocean view on the 17th floor.
  • Stayed: February 2013, traveled as a couple
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Thank Ruddsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 23, 2013

Bonjour Ruddsy,

Thank you for you nice review of your recent stay at Sofitel Gold Coast. I am pleased to hear you enjoyed our normal high level of guest services and that you found the location to be so convenient. We certainly agree that having an abundance of restaurants, cafes, bars, shopping and the beach within a stone's throw is wonderful.

We look forward to welcoming you back again soon.

Warm regards,
Amery Burleigh

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Reviewed February 20, 2013

  • Stayed: February 2013, traveled as a couple
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Thank Susan563
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 23, 2013

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Reviewed February 19, 2013

We stayed for one night last Saturday as a special Valentine's Day treat for myself and my husband. We have stayed in many hotels over the years, and only stay in 4 - 5 star rated facilities, and this is by no means value for money. After paying $400 for the night in a King Room, it was still just a small hotel room with a poky balcony. The King bed was comfy, the air was good, TV smallish, however the bathroom was large. Having to pay for parking was in my opinion money pinching, and the rate didn't even include a lousy breakfast.

The location is excellent for restaurants, cafe's etc. and late night supermarket. We stayed on the 14th floor, and did not hear anything from below with the door closed.

For the money, we will not be staying here again.

Room Tip: King Room just a standard hotel room with a King Bed.
  • Stayed: February 2013, traveled as a couple
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Thank MissWeenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 23, 2013

Bonjour miss weenie,

Thank you for taking time to write about your experience and I am sorry to hear you did not find value in your stay. We often have a number of specials on offer and I would encourage you to be on our e-mailing list as we often send out specials offers to our database. Weekend stays are usually in high demand and many of the lower priced rooms are booked in advance. Booking in advance also gives you the opportunity to afford a breakfast package at a reduced rate.

We do hope we have the opportunity to see you again and hopefully you will find a special rate with us that offers you more value.

Warm regards,
Amery Burleigh

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Reviewed February 18, 2013

Nice hotel, good location. Parking at the hotel was quite affordable and convenient. Great to be located next to a shopping center. Just a short walk to the beach. No complaints. Most importantly a comfortable bed :)

  • Stayed: February 2013, traveled as a couple
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Thank AOsetroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 23, 2013

Bonjour Accorhotelstraveller,

Thank you for your short and sweet review of your stay at Sofitel Gold Coast and we agree, a comfy bed is top of the list of most important items in a hotel room stay! I am glad you enjoyed the location close to the beach, shopping and entertainment.

We hope to see you back again soon.

Warm regards,
Amery Burleigh

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Reviewed February 16, 2013

I am staying for 5 nights, but on my first day needed to share my review.
From the doorman to room service, the staff are magnificent and the facilities are first class. I have been to a lot of hotels and can categorically put this one in my top three. I am on level thirteen and have a great view of the Casino, the rooms are very clean, spacious and a huge bed. Shops,cafes, entertainment and the beach are a short walk, will defiantly return with the family later in the year for a holiday. Put this hotel on your list!!!!!!

Room Tip: Beach views or Casino and Gold Coast light both are great
  • Stayed: February 2013, traveled on business
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1  Thank Collingwood2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this reviewResponded February 23, 2013

Bonjour Collingwood2011,

Thank you for your lovely review of the Sofitel Gold Coast and I hope the stay got even better as you relaxed and enjoyed your luxurious Sofitel Mybed!

We look forward to welcoming you and your family back later in the year!

Thank you again.

Warm regards,
Amery Burleigh

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Additional Information about Sofitel Gold Coast Broadbeach

Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Broadbeach
#3 Luxury Hotel in Broadbeach
#3 Romantic Hotel in Broadbeach
#3 Family Hotel in Broadbeach
Price Range: $183 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

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