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“Conference at Sofitel”

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Sofitel Gold Coast Broadbeach
Ranked #4 of 21 Hotels in Broadbeach
Certificate of Excellence
Landsborough
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Conference at Sofitel”
Reviewed November 14, 2012

Went for conference. Service great, food great, bed a little soft, room good. Pool party noise mid week was unusual. Location excellent. Conference rooms not quite right in terms of size and the large pillars in some.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 18, 2012
Bonjour BillM,

Thank you for your comments about your recent conference experience here at Sofitel Gold Coast. We are glad you found the service, food and location to all be excellent - I will pass on your comments to the team who will greatly appreciate the feedback.

In the future, we can always make up the bed without the soft down featherbed for your comfort. Just mention this at the time of reservations and they will ensure the bed is properly presented for your arrival.

Thank you again and we look ofrward to seeing you back at the hotel soon.

Warm regards,
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (419)
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English first
Melbourne
Level Contributor
173 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 12, 2012 via mobile

I stayed here for a conference and was very happy with the hotel.
The lobby is nice and concierge is always happy to help. Upon arrival you get a voucher to use at one of the hotels bars. It's a pokie bar but the drinks weren't bad.
The conference was at jupiters casino and this is actually walking distance from Sofitel or you can catch the monorail. Broad beach area is actually really nice and much better nightlife than surfers. The hotel is also connected to a mall which is very convenient, and walking distance to Pacific Fair if you want something bigger. The Sofitel is located well to enjoy the nightlife of broad beach. I actually think its the best hotel in terms of location in broad beach.
The rooms are quite spacious with small balconies. The minibar and housekeeping come quite early in the morning so remember to put the DND sign on the door if you want to sleep in.
Breakfast is at the restaurant on level 3. Not as much variety as other Sofitels but the staff are attentive and there is a chef who cooks eggs to your liking which is an essential for me at buffet breakfasts.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carinee26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 18, 2012
Bonjour Carinee26,

Thank you for your wonderful review of the Sofitel Gold Coast. We agree that if you have to come to the Gold Coast for a conference, Broadbeach is definitely the best destination and thank you for naming Sofitel as the best hotel option. We are so glad you enjoyed all on offer from shopping to the casino as well as the facilities of the hotel.

We look forward to having you return to the hotel for a future visit very soon!

Warm regards,
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altona Meadows
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2012

Very dated decor and nowhere near as good as peppers which is the same price.
TV reception is poor which doesn't matter as there are only b grade channels to watch anyway.
Bed was comfortable, however could hear the neighbors in the middle of the night!
Breakfast was the savior for us, we'll worth the extra $40 per day.
Overall was very disappointed with the Sofitel
Would not stay there again and definitely not recommended.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nosofitel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 11, 2012
Bonjour NoSofitel,

I am so sorry to hear that your recent stay with us did not meet your expectations. Your experience is certainly not what most of our guests experience, and definitely not the normal relaxing, indulgent and comfortable stay we wish for all of our guests. We do have full free to air, Austar and Foxtel Sporting channels as well as Movielink, offering the best in today's current movies. I would love to hear what other stations you would be interested in seeing so that we could improve our selection.

Thank you for the time you took to tell us about your stay and perhaps you can just pop over for breakfast next time you stay at Peppers.

Warm regards,
Amery Burleigh
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Toowoomba, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed November 8, 2012

Friendly service, fabulous dining experience at Room 81 (in house ground floor restaurant), comfortable rooms, great location. Overall experience exceed our expectations and we look forward to returning again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dean44_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgcb, General Manager at Sofitel Gold Coast Broadbeach, responded to this review, November 11, 2012
Bonjour Dean44_12,

Thank you for your lovely comments about your recent stay at Sofitel Gold Coast and I am glad to hear you enjoyed your dinner at Room 81 - it truly is something special!

We look forward to seeing you again soon.

Warm regards,
Amery Burleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Gold Coast Broadbeach

Property: Sofitel Gold Coast Broadbeach
Address: 81 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Broadbeach
#3 On the Beach Hotel in Broadbeach
#4 Family Hotel in Broadbeach
#4 Luxury Hotel in Broadbeach
#5 Romantic Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Gold Coast Broadbeach 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Gold Coast is in Broadbeach, the most cosmopolitan location on the Gold Coast. Only fifty meters away from the beach, the hotel is no more than a short stroll to the Gold Coast Convention Centre. As an added attraction, a light rail station is located adjacent to the hotel. There are 296 spacious guest rooms, each with its own balcony and a panoramic view, two pools, tennis courts and a spa. ... more   less 
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Also Known As:
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Accor Gold Coast Broadbeach
Sofitel Broadbeach
Broadbeach Sofitel

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