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“5 Star all the way”
5 of 5 bubbles Review of Peppers Broadbeach

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Peppers Broadbeach
Ranked #2 of 21 Hotels in Broadbeach
Certificate of Excellence
Queensland
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“5 Star all the way”
Reviewed July 31, 2013 via mobile

Great location, close to the beach restaurants and supermarket. Our one bedroom apartment was spacious and had a wonderful view of the ocean. The apartment included all mod cons, including dishwasher washing machine and dryer. We hope to return soon

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank queenslanderr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 31, 2013
Dear Queenslanderr,

Thank you for your lovely review following your recent Peppers Broadbeach experience.

It is so pleasing to hear that all your expectations were met and you were thrilled with your stay. I will be sure to share this feedback with the team.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,574 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (638)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Christchurch, Canterbury, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 30, 2013

We had a couples break away for a four day weekend. We were absolutely thrilled with the quality of Peppers at Broadbeach. Perfect location - right by the beach, stunning views, lovely new and clean apartments, fantastic staff who made us feel very welcome. Broadbeach was ideal as it is away from the hustle and bustle of Surfers, but still close enough to walk there. Peppers has lots of gorgeous shops and restaurants around it. Could not fault the stay at all! We stayed in a one bedroom ocean view which was fantastic. Great to have free on-site parking too. Thanks! We will definitely be back - Peppers would be the top of our list - easily. We have visited GC ten times now, and this was the best place we have stayed at. Check out
"Social" restaurant next door while you are there - perfection!

Room Tip: Request ocean view, and a higher level as they are quieter.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 31, 2013
Dear Tracy W,

Thank you so much for your absolutely lovely review of your recent experience at Peppers Broadbeach.

I am delighted to hear that you were so thrilled with the property and all we have to offer.

Social is the newest addition to Oracle Boulevard and has fast become a favourite with the locals, and our guests.

I look forward to seeing you again in the future.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 30, 2013

We have stayed here twice in the last month, both times in a 3 bedroom skyhome, with family in tower 2. The rooms are incredibly spacious, luxurious, and comfortable. The kids were most impressed with the free wi-fi, and the endless supply of free to air movies. We were there for my fathers funeral last week, and there was a sympathy card and box of chocolates in our room. These types of gestures sets peppers apart from the rest. Yes, it is rather expensive to stay here, but totally worth it!! The amazing array of fabulous restaurants on your doorstep is a bonus. You can't go past "social", or "moo moo's". We will definitely be back.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMS236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 31, 2013
Dear MMS236,

Thank you for your review following your second stay with us.

I am sorry about to hear about the loss of your father. I am pleased though that your stay was as enjoyable as it possibly could have been given the circumstances.

I really do hope to see you again.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 29, 2013

With a night at Draculas organised we were looking for somewhere close by to spend the night.

In the end we booked to stay in a 1 bedroom Ocean View room for the Saturday night, and it turns out we couldn't have picked anywhere more perfect.

The reception staff were extremely friendly and helpful with check in. First impressions of the room, bath and balcony were just 'Wow'!. We spent some time just sitting out on the balcony listening to music and enjoying the view, and a little time exploring the cafes and shops around the building.

We were able to walk over to Draculas which was great. We found the show itself was brilliant, delicious food, simply amazing cocktails and then only a few minutes walk back to the hotel.

Our bed was extremely comfortable and the view from the bed out over the ocean was just amazing. The pillow menu was fun but we didn't end up making use of it, our pillows were perfect.

Peppers is nice and close the the casino and we enjoyed a lovely buffet breakfast there in the morning, Other places we visited before heading home, all close to Peppers were Max Brenners - yum!, Surfers Paradise, Dracula's Haunted House and Pacific Fair.

The only minor criticism I have is that there was a coffee machine in our room, but no milk warmer/frother, which kind of made the coffee machine redundant. We ended up wandering over to Pacifc Fair and buying one from Target.

Overall, we had an awesome experience at Peppers Broadbeach, would definitely recommend it to friends and family and would love to return for another stay ourselves! Perhaps a bit longer next time to spend some time exploring the hotel facilities such as the Zen Garden and pool.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank holiday_vee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 31, 2013
Dear Holiday_vee,

Thank you so much for your review outlining your recent experience at Peppers and the Gold Coast.

It sounds like you had a fabulous time and that all your wants and needs were catered for.

I do hope you will consider staying with us when you are next in town.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanthorpe Qld Australia
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 28, 2013

We stayed for three nights in a one bedroom ocean view unit at Peppers Broadbeach. We thoroughly enjoyed our time and will ceratinly visit again.
The unit was very well appointed and had all the facilities appropriate to a five star resort. It was very quiet and we felt like we were the only ones on our floor.
The great variety of nearby restaurants made choosing a venue quite an enjoyable challenge.

Room Tip: Make sure you ask for an ocean view
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greenlds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 29, 2013
Dear Greenlds,

I am delighted to hear that you had such a fantastic stay with us recently.

The Ocean View suites are indeed very popular with so many guests opting for the upgrade to ensure they engage in the full beach holiday.

I hope to be able to welcome you back again soon when you next visit the Gold Coast.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 25, 2013

My family of 4 stayed at Peppers for 3 days recently in a 2 bedroom apartment. Great views, well equipped and spacious. The staff were friendly and helpful from check in to check out. Parking included in our stay. Location is close to fantastic - over the road from the beach and w Oasis shopping complex, Pacific Fair within 5 minutes drive. Bus also close. Beds very comfortable with a pillow menu available. Free use of internet & Ipad.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tkl3128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 29, 2013
Dear Tkl3128,

Thank you for contributing this great review following your recent Peppers Broadbeach experience.

I am so delighted you and your family enjoyed your time with us and enjoyed the facilities including all complimentary inclusions including parking, in-room movies, Wi Fi, iPad and pillow menu.

I hope to welcome you all back again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 24, 2013

We stayed for two nights in a two bedroom premium ocean room suite.
These rooms are modern and have an excellent design and layout.
We were on the 30th floor and the view was spectacular.
Peppers Broadbeach has two towers. Tower 1 is where you check in but we stayed in Tower 2. It is very close but were given a buggy ride over! Very cute touch!
I would have given a 5 star rating but I couldn't because Peppers Broadbeach only has king zip beds. I hate these beds as I literally don't sleep in them at all. They are two singles 'zipped' together. The website at the time I booked didn't state they only have king zip beds. The hotel says no one ever says anything about it. I did feel a bit precious saying something about it but it might be a personal thing I guess. The hotel has assured me their website will be amended to state they only have king zip beds.
The hotel is perfectly placed near the beach and restaurants.
The rooms and the view are really quite something.
Well worth the upgrade to a superior ocean view.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBBGeneralManager, General Manager at Peppers Broadbeach, responded to this review, July 24, 2013
Dear Matthew D,

Thank you for your review of your recent stay with us in one of our Two Bedroom Premium Ocean View Suites.

Just to clarify for future guests, the towers are actually the other way around. Tower Two is where you check in and Tower One is at the front and have the Premium Ocean View Suites. I just want to avoid any confusion!

I am delighted that you enjoyed the suite and your stay in general. I am however sorry to hear about the beds. Indeed we use Sealy plush top king zip mattresses in all our rooms. This option is used by most modern hotels as a way to cater to different bedding requests. Given the high quality of the mattress and that we also use a mattress topper, I can honestly not recall any other issues with the beds since opening almost three years ago. We have noted though that this is only stated on the One Bedroom suites on the website and have changed this to reflect on all room types.

Thank you so much for taking the time to provide this feedback.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Broadbeach

Property: Peppers Broadbeach
Address: Corner Surf Parade & Elizabeth Avenue, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Broadbeach
#2 Romantic Hotel in Broadbeach
#2 Business Hotel in Broadbeach
#2 Family Hotel in Broadbeach
#2 On the Beach Hotel in Broadbeach
#2 Luxury Hotel in Broadbeach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peppers Broadbeach 5*
Number of rooms: 177
Official Description (provided by the hotel):
Peppers Broadbeach includes two towers that soar high above Broadbeach only 25 minutes drive from the Gold Coast Airport. Guests will enjoy the perfect mix of the Gold Coast's city and coastal lifestyle while enjoying the luxurious surrounds of the one and two bedroom suites. All suites boast exceptional interior design with European appliances and imported stone featured throughout. Signature features include a pillow menu and gourmet mini bar with local and organic products. The on-site facilities are endless including Zen gardens, tai chi lawns, private cinemas, guest lounges, teppanyaki barbecues, steam rooms, saunas and lap, plunge and resort pools. On the doorstep you will also find over 100 alfresco restaurants offering cuisines from all over the world and within a short walk are attractions such as The Star Gold Coast, the Gold Coast Convention Centre and Pacific Fair. *Please Note: Complimentary internet access provided for one device per room per night. Important information: Please note resort check in is conducted at Tower 2. ... more   less 
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Also Known As:
Peppers Broadbeach Hotel Broadbeach
Peppers Broadbeach Gold Coast

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