I thoroughly enjoyed our stay with Peppers Broadbeach.
It was a surprise organised by my mum and husband so it was definitely a wonderful start to the weekend :-) We stayed in a 2 bedroom Premium Ocean Room.
We had a couple of issues but they were very quickly resolved and we the service that was provided was fantastic!
Kristy Lee was simply wonderful when my brother in laws shirt got stained from the iron and washing machine. The Levi's shirt was dry cleaned by Peppers and when the stain still didn't come out, my brother in law was compensated so he could purchase a new shirt. All hassle free! The service on this occasion was simply outstanding! We all commented on how surprised we were that we received such genuine and caring service in order to get the problem resolved. so quickly. Normally a hotel would just say 'too bad so sad' (so to speak) but not you guys! You honestly blew us away!
We were met with smiles and wonderful service! House keeping even made up my 10 wk old son's cot and folded down the sheets and put his teddy on his pillow! It was the most adorable thing ever!
The rooms were very clean and tidy and it was so handy being so close to the restaurants and shops.
Keep up the fantastic work!
I would highly recommend this hotel to family and friends and can guarantee that we'll be staying here again!
- Official Description (provided by the hotel):
- Peppers Broadbeach includes two towers that soar high above Broadbeach only 25 minutes drive from the Gold Coast Airport. Guests will enjoy the perfect mix of the Gold Coast's city and coastal lifestyle while enjoying the luxurious surrounds of the one and two bedroom suites. All suites boast exceptional interior design with European appliances and imported stone featured throughout. Signature features include a pillow menu and gourmet mini bar with local and organic products. The on-site facilities are endless including Zen gardens, tai chi lawns, private cinemas, guest lounges, teppanyaki barbecues, steam rooms, saunas and lap, plunge and resort pools. On the doorstep you will also find over 100 alfresco restaurants offering cuisines from all over the world and within a short walk are attractions such as The Star Gold Coast, the Gold Coast Convention Centre and Pacific Fair. *Please Note: Complimentary internet access provided for one device per room per night. Important information: Please note resort check in is conducted at Tower 2. ... more less
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- Also Known As:
- Peppers Broadbeach Hotel Broadbeach
- Peppers Broadbeach Gold Coast