We stayed for ten nights in September 2013. Traffic noise was over the top. Keep the doors and windows closed. That works and all is quite. That is until the people in the room above do whatever they do. The noise comes straight through the ceiling. It went on for hours each night. I thought that renovations were being done on the room above us. I called the night manager and reported the problem with the noise. The response was ineffective and not managed well. Problem solving is not a strong point of management. You will be advised on arrival that you need to supply your own garbage bags and toilet paper. You will be required to clean the unit and remove your garbage. If not done there is a penalty. Over then ten nights we received one change of sheets and towels. If you want to stay in a Resort. Do not stay here.
- Official Description (provided by the hotel):
- Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions - all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away ... more less
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- Also Known As:
- Neptune Resort Broadbeach, Gold Coast