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“Good value in Surfers”
Review of Aruba Sands Resort

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Aruba Sands Resort
Ranked #18 of 21 Hotels in Broadbeach
Bishops Stortford UK
Level 6 Contributor
187 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Good value in Surfers”
Reviewed December 31, 2012

Strictly speaking these apts are not in Surfers but in the much more up-market Broadbeach. Location is great - they are in a quiet street but within a few minutes of two big malls with food shops etc., five minutes from the beach and a host of restaurants. Bad news is that the restaurants are VERY pricey - even with a 40 percent off voucher the restaurants were out of our price range.
The apartments are individually owned and only managed by Bruce and Barbie. This couple are very friendly and welcoming but cannot do a lot about any deficiencies in the apartment equipment. We had a non-functioning oven and the washing machine was on its last legs.
Having said all this the place was roomy, comfortable and clean - and the parking was undercover and secure.
No real complaints.

Room Tip: Ask for a street facing room on the first floor
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Cavan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, Manager at Aruba Sands Resort, responded to this review, January 1, 2013
Thank you for your review. We are interested in hearing from you further regarding an oven not working as we have received no notification regarding this and also about the washing machine. Yes all the apartments are individually owned however we own the Management Rights and it is in our best interests to make sure that they are kept up to date and everything in good working order. Would it be possible for you to please email us direct so that we can look into this matter further.

We agreed totally Broadbeach is much better and quieter than Surfers and if you know where to eat around here there are some excellent deals. We normally direct all our guests to these places when they check in.
We await your advice.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Coffs Harbour
Level 6 Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 29, 2012

Just a block away from where I was working I had to check out other places as the MERITON decided to jack up their prices for some unknon reason. I rang Barbara at ARUB Sands and they were able to squeze me in. The price was very good and the room very comfortable. Bruce and Barbara made the experiance easy and enjoyable. The room was clean with more AUSTAR channels than I have seen in any hotel! The kitchen was clean and had a full oven and fridge. Will stay here again due to its locality, comfort and friendlyness.

Room Tip: Only stayed in one so far, on the third floor. No traffic noise.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jakar74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, Manager at Aruba Sands Resort, responded to this review, December 3, 2012
Thank you Jakar74 so much for leaving a review it is always great to get feedback. We are pleased that you enjoyed your stay and we look forward to welcoming you back some time in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Masterton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2012

Had one weeks stay at this perfect spot. Ideally priced for the rooms. We were 5 minutes walk from the beach and Oasis shopping mall. The outdoor pool was heated with a spa which the kids loved. The management team couldn't be more accommodating. Thanks for the great stay.

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 5 Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 12, 2012

Stayed 5 nights (if only the weather had been as comfortable as our accomodation!). Our apartment was on the second level, clean and comfortable and had everything we needed. But the best part about staying at Aruba Sands is the service given by Barbara and Bruce. Nothing is too much trouble, need something, just ask. Their knowledge of the local area and services and such is great and they are very welcoming. We walked everywhere locally, and the buses to all the main attractions and the airport are very close by. As this complex is only 3 levels high, I would imagine it would be great for families with younger children.
It is one of the "older" complexes, so if you are looking for brand spanking new then you will have to look elsewhere and pay a lot more. I doubt you will find same value for money. All the apartments are privately owned, so some are in better "condition" than others ie some might need a coat of paint or similar.
The big question - would I stay there again? Yes.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellingbugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Newcastle, Australia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 7, 2012

Spent the first day trying desperately to find alternative accommodation. Could not sleep all night. Felt like the bed had fleas/mites. Went to the sofa bed only to find it padlocked. How dare they call themselves spectacular and rate themselves 4 stars!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Jamie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, Owner at Aruba Sands Resort, responded to this review, April 19, 2012
We are very disappointed by this review - this guests knows full well that this is not the case at all, it is in respond to having to pay an extra charge for using the sofa bed - when you book for 2 persons using the existing bedding (Queen Bed) that is what you get and when you bring in extras to stay hoping free of charge - and go to use the sofa bed it is locked and this is purely why we locked them. Our beds are sanitized annually and we can provide you with a certificate to confirm same and also our units are inspected by agents on a regular basis and meet all the criteria. We have just over the past 12 months been going thru and painting, carpeting etc to all units and invite anyone to come and inspect them at any time.
Management
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auckland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 5, 2012

Stayed there for a couple of days near the end of Feb 2012. We asked for a room by the pool and ground floor which was perfect and just right for our two year old daughter. Even though it rained most of the time there, our daughter really enjoyed using the pools. In fact the swimming pool was perfect for her as it had a shallow bit which was perfect space for her to run around and swim in and then it went to the deep end. The rooms were kind of out of date BUT they were perfect, for its price. We really enjoyed it here and would soooo recommend to everyone especially being so close to the shopping mall. We had some of our family members staying at various accomodation around broadbeach but they all seemed to prefer hanging out at our swimming pool as it was fantastic for the kids....I am soooo lucky that management did not kick us out because of my family comming over and using the pool...sooo thanks to management for this xoxox

Room Tip: Go for the bottom floor by the pool if you have kids...
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank molzAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 14, 2012

We stayed for 6 nights at the Aruba Sands over New Years Eve. The location was fantastic, just a short walk to restaurants, Jupiter's Casino and Pacific Square. Nothing was too much trouble for Barbara and Bruce the managers. From confirming seat allocations, organising late check out, booking a taxi to the airport and recommending somewhere to eat. The rooms were well equipped and clean but in need of updating. The pool and BBQ areas were clean and well cared for. We would definitely return to Aruba Sands.

Room Tip: We had a room on the ground floor with the balcony facing the pool which was great as we could watch...
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aruba Sands Resort

Property: Aruba Sands Resort
Address: 11 - 17 Philip Ave, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#8 Romantic Hotel in Broadbeach
#15 Luxury Hotel in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aruba Sands Resort 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Aruba Sands Resort Broadbeach, Gold Coast

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