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“Convenience”

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South Pacific Plaza Broadbeach
Certificate of Excellence
Warwick, Australia
Level Contributor
3 reviews
“Convenience”
4 of 5 bubbles Reviewed April 6, 2014

The only place I know where you truly can park the car and not touch it again for the duration of your holiday.
As you see in other reviews, the location of South Pacific Plaza is second to none.
Managment and staff are lovely.

Room Tip: Make sure the room is air-conditioned.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, April 10, 2014
Dear Terry W
What more can we say, and we look forward to you returning in the near future.
Thankyou & kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
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    36
    16
    9
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • Any
English first
Brighouse, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 5, 2014

Lovely apartment situated in just the right place,close to shops,eateries and drinkeries. The apartment was very nice with everything we needed except no dishwasher in the one-bed apartment. I don't wash up at home without a machine and I'm not doing it on holiday-----so we ate out a lot. The cleaners came on Thursdays to change bedding and towels and even asked if we wanted the floor mopping.Much better service than the last place we stayed at.
The ladies on reception are so friendly and helpful and always cheerful.
The beach is beautiful and only seconds away,perfect for children to play.
All together another wonderful holiday. We would recommend the South Pacific Plaza to everyone.

Room Tip: All the rooms seem to be good so I couldn't recommend one over any other
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Theodora211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, April 10, 2014
Dear Theodora211
Thankyou for taking the time to 'review' us, in which was very pleasing to see 5 star rating.
Yes unfortunately all our Units do not have dishwashers, although if requested, we are willing to try and help you out.
And, yes no dishwasher, is a good excuse, especially when holidaying, to eat at one of the many restaurants only minutes away.
It is nice to have the option though.
Kind regards
Sharon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Macquarie
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

Location is really so convenient right opposite the Beach, the Kurrawa Surf Club, Shops and Restaurants

Walk to anywhere no need to use your car

Modern Presentation

KItchen, Laundry, Bedroom Great Lounge Room and Foxtel

Undercover Security Parking

Room Tip: Higher than Level 3
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank TwoHappyAussies1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, April 10, 2014
Dear TwoHappyAussie1
Thankyou for you most pleasing comments and we look forward to seeing you in the future.
Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 bubbles Reviewed March 21, 2014

The location is absolutely perfect, close to shopping centre, restaurants and beach. Views are
magnificent. Staff very friendly and helpful. Rooms clean and comfortable. Facilities are clean, well maintained and very secure. Value for money
Suggestion for improvement,
Bedrooms would be more comfortable if air conditioned, due to noisy ceiling fans.Windows could not be left open at night also due to outside noise.

Thanks for an enjoyable stay, we would not think of staying anywhere else.

Room Tip: Choose a South side room overlooking mall, has great atmosphere with magnificent ocean views.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Glenys W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, April 9, 2014
Dear Glenys W
Thankyou for your very pleasing 'Review'.
I think the Unit is question with the noisy bedroom fans has now been rectified.
We do have some 2 bedroom units with air conditioning in the bedrooms and these Units can be requested at any time.
We look forward to you staying with us again soon.
Kind regards
Sharon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackay, Queensland, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 21, 2014

there is a lot going for this venue as it is very handy to the convention centre and shopping and restaurants. It was quite warm when we stayed and there is only air conditioning in the lounge. the fans in the bedroom were very noisy. The TV remote is impossible to work out and the instructions in the book are completely different to what you actually have to do.

The fact that there is only two keys and no manned desk to leave your key means coordinating with multiple family members who are doing different things is really hard.

It is a fantatsic location and the view is magificent.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karalyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, April 9, 2014
Dear Karalyn H
Thankyou for taking the time to comment on South Pacific Plaza.
Unfortunately most of our 2 bedroom units have one only air conditioner, with maybe 4 or 5 Units having the extras in both bedrooms. These Units can be requested at any time.
I am sorry to hear that your TV remote was not working, if we had of known, this could have been rectified immediately.
Two (2) keys are given per Unit unless requested otherwise. Our office hours are displayed in our foyer and on websites etc. and outside these we have a 24hr on call service.
Once gain, thankyou for reviewing us.
Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
3 of 5 bubbles Reviewed March 21, 2014

Have stayed there many times, this time was a disappointment, had friends share a 2 bedroom apartment, found the apartment walls dirty, windows and balcony glass dirty, the toilets had to be flushed three times to move residue (unacceptable) side lamps in bedroom was old and falling apart the washing machine kept stopping mid wash. Overall the only plus was the location, I think the owners of the apartments need to refurbish and make the place more acceptable and spend some money improving the overall look of the apartment. Also the TV was not working for three days.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Retiree102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, March 28, 2014
Dear Retiree102
Thankyou for taking the time to write your review.
I am a little disappointed you did not speak to us, as some these problems could have been rectified during your stay.
If the Unit in question is the one I am thinking of, the Owners have recently painted and replaced all living room furniture, along with the curtains.
With reference to the bedroom lamps, we do have these in stock and could have been replaced. Also, I am not sure if the washing machine issue was reported, as we do have an 'Appliance Repairman' who cannot make it on the same day, will attend urgently the next. Along with the Cleaning of the Unit, not being up to standard, this could have been rectified.
With reference to the TV not working for 3 days, this being a Foxtel/Telstra problem, a result of a blackout in Broadbeach and a Telstra amp having to be replaced. As Managers, we did everything possible to have this rectified before the weekend.
If you would like to book with us in the future, please ask for a completely refurbished Unit. Kind regards Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 21, 2014

We have stayed here five years in a row and it continues to maintain great value for money. We always come for three weeks. This hotel is not the Ritz nor does it pretend to be. The rooms are clean and serviced every week. The location is superb. We fly into Coolangatta and we do not need a rental car for the length of our stay as everything is at the door. A tip for guests, become a social member of Kurrawa Surf Club, it costs $5 and you save that on meals and drinks in the first day plus you don't have the hassle of signing in. The restaurants in Broadbeach are well above average and my two favourites are Mario's and Koi. The casino is not far away but it is not a great venue, likewise Pacific Fair is a disgrace.

Room Tip: Request beachside, the view is brilliant.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, March 28, 2014
Dear Kevin W
Thankyou for your most pleasing review, your comments and remarks are very rewarding.
Yes, at the moment without the monorail to the Casino not running, the upgrading of Pacific Fair Shopping Centre and the light rail (almost completed) are our only downfalls and we look forward to this all being finished.
Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about South Pacific Plaza Broadbeach

Property: South Pacific Plaza Broadbeach
Address: 157 Old Burleigh Road | Corner Victoria Ave & Old Burleigh Road, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #4 of 36 Specialty Lodging in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:4 star — South Pacific Plaza Broadbeach 4*
Number of rooms: 53
Official Description (provided by the hotel):
South Pacific Plaza consists of 1 & 2 bedroom fully self contained holiday apartments that include everything you require for a peaceful and relaxing holiday. Facilities include, outdoor heated swimming pool and spa. Full sized tennis court, relax in the sauna and enjoy a bbq with family and friends. Secure undercover car parking. The beach is directly opposite to South Pacific Plaza, along with Kurrawa Surf Club. Broadbeach offers a choice of numerous restaurants, close to Jupiters Casino, Gold Coast Convention Centre and shopping. Only minutes from Surfers Paradise & Burleigh. 25kms to Gold Coast Airport, 20m from Oasis Shopping Centre. Day trips to some of Australia's best theme parks, SeaWorld, Dreamworld, Wet and Wild and Warners Bros Movie World. ... more   less 
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Also Known As:
South Pacific Plaza Broadbeach Gold Coast

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