We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good spot”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
South Pacific Plaza Broadbeach
Certificate of Excellence
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good spot”
Reviewed February 1, 2014

Just had 5 nights at South Pacific Plaza at Broadbeach
Very happy with this resort , it is close to everything we need.
We don't have to drive to get around . Walking distance to shops , plenty of eatery places
Massage ,Casino not too far away. Great Views , pool at a nice temp. Spa was so good and warm. Beach just across the road a good park to go walking. Markets in the park
We had stayed here a few times now we love it
Staff friendly

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, February 12, 2014
Dear KarenB
Thankyou for your comments, and yes we are fortunate to be in great position, close to all facilities and no need to drive unless you want to.
Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

437 reviews from our community

Traveler rating
    198
    177
    36
    17
    9
See reviews for
138
198
20
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • Any
English first
Stockholm, Sweden
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2014

Prefect location in surfers paradise right next to the beach.
We had a 2 bedroom apartment with a generous kitchen, living room and a big balcony with sea view.
I can really recommend this place for it´s service

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Pimpelinus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, General Manager at South Pacific Plaza Broadbeach, responded to this review, January 27, 2014
Dear Pimpelinus

We appreciate your time and effort in sending your review and look forward to any feedback.

We hope to see you again sometime in the future.

Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2014

Been staying here for years - great position near surfing beach and also shops and generally good facilities. Staff are helpful - feel like family and if there are any problems with the apartment ( which isn't often) these are fixed as soon as possible. Great place for a holiday!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AsiaPacificgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, February 12, 2014
Dear AsiaPacificgal
Thankyou for your positive comments and we look forward to your return visits.
Kind regards
Sharon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gunnedah, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 24, 2014

We were wonderfully surprised at the amazing location and quality of the accommodation as we got such a great deal on our room. Could not fault the South Pacific Plaza, beautiful room, excellent location, very reasonably priced, lovely staff and the room is stocked with any amenities you could possibly need. Wonderful experience! We will definitely be returning!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T_Newton21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, General Manager at South Pacific Plaza Broadbeach, responded to this review, January 27, 2014
Dear T_Newton21
We at South Pacific Plaza would like to thankyou for taking the time to write your 'review', appreciate your comments and we look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2014

Absolutely fabulous. Best customer service I have had at a hotel. Always friendly and helpful.
Location is superb. On the mall, across the road from the beach and surf life saving club. You can't get better. We have rebooked again for New Years.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Misch2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, General Manager at South Pacific Plaza Broadbeach, responded to this review, January 27, 2014
Dear Misch2015
Thankyou for using Trip Advisor to review us at South Pacific Plaza.
Yes we are situated an ideal position/location close to Oasis Shopping Centre and Restaurants. We appreciate your kind words re customer service in which we try to pride ourselves in this area.
We look forward to seeing you 2014/2015 New Year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2014

I stay here whenever I go to Broadbeach - many times now and have not been disappointed. The corner 2 bedroom apartments are lovely with views from every room. The 1 bedroom apartments on a higher floor I found also to be great, especially with an ocean view.
For location this resort is ideal, close to supermarket, shops & shopping mall. The staff are really nice and go out of their way to help with requests at time of booking.
Will be back in a few weeks and can,t wait.

Room Tip: Pay the extra for a higher floor with a sea view. Well worth a but more.
See more room tips
  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Roz O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, General Manager at South Pacific Plaza Broadbeach, responded to this review, January 27, 2014
Dear Rozzany

Thankyou for your kind words and we look forward to you returning very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2014

My parents were happy with their first stay here last summer so we returned for our family holiday over the Christmas/New Year period. While this stay was peak time and prices were understandably more expensive, we were very disappointed with the much lower quality of apartment we were given, definitely not up to scratch for the amount paid particularly since I asked for a refurbished room and it was supposed to be a 'superior room'. Nothing superior about it.

The apartment had no air-conditioning, one of the fans made a loud squeeking noise and the window wouldn't open so it was very uncomfortable to sleep in that room. The single beds were so soft that you sunk straight in when you sat on them, the decor and furniture was outdated even to the point were there was a rotary style phone in the room! The kitchen had mismatched glasses and lacked some basic utensils that we even had to go out and find buy them from the local grocery store!

When we checked in and saw the room we wanted a different apartment, but as it was peak time and according to the signs the building was at 'full occupancy' we just tried to make the most of it.

However, the last straw was an incident with the parking. Like many of these style of buildings, you are allocated a parking spot number when you check in and you are meant to part there. When we drove in our spot was taken so we naturally parked right next to it as it had no private sign and there were other spaces around there too so we figured that if that was somebody else's spot, they had else where to park. We went down the next day and the other car was parked in our spot so we left our car next to it as we had no plans/needs to drive anywhere.

One day (on New Year's Eve no less), there was a sign in the lifts saying could the person in the bay we were parked in please move our car as we were parked in an a unit owner's parking. My parents were out of the apartment for the day and had the keys so I couldn't just move the car for them, which I explained to the reception, and would move it as soon as they got back. An hour or so later there was ANOTHER sign on the car and in the parking spot, saying the car will be towed at our expense and various other unnecessary threats and a big private parking sign (handwritten on paper).

I approached reception about this to speak to management as we had done nothing wrong, yet there were various threats and unfriendly communications with us that were just not necessary and certainly ruined our joyous New Years mood. While reception was apologetic, they just used the excuse that the owner was known to be grumpy and it was the owner's fault not theirs. Is it not the management's job to 'manage' these things? After us not complaining about the sub-standard room at a premium price then having to deal with the ridiculous parking situation, it was not fair at all and we were not offered anything at all to make up for that.

There are nice things about these apartments, namely the location which is very convenient and the pool area was quite nice, (we didn't get a chance to check out the tennis court, but it is handy that they have one). As mentioned, other rooms my parents have stayed in on previous stays were of a better quality (I think on the 9th floor), and if given the same or similar room they might return on future holidays. I however, am reluctant to book this for them for the reasons mentioned above.

Room Tip: ENSURE you get a refurbished room.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalExplorer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPP157, Manager at South Pacific Plaza Broadbeach, responded to this review, January 21, 2014
Dear Ana, thankyou for your comments, in which we are extremely disappointed. The Unit on the 5th floor, in mention, prior to Xmas & working with the Owner, painting was carried out, a new oven, hotplates, cupboard doors, shower doors etc. all were replaced. I did think the furnishings were ok & understand this is a personal preference. Beds will be checked. Air Conditioning is in the Lounge room of this Unit & the Unit your parents previously stayed was a 1brm on the 9th floor & most recently, & completely renovated.
I understand the car park was a major issue over the peak period and I was not spoken to personally. This will be brought to attention at our next Body Corporate Meeting including the notes in the lifts. Lastly I am extremely sorry this has spoilt your holiday and if you would to call us personally to discuss I would be very grateful. Kind regards Sharon (Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Broadbeach hotels
0.3 mi away
Meriton Serviced Apartments - Broadbeach
0.1 mi away
Peppers Broadbeach
Peppers Broadbeach
#2 of 21 in Broadbeach
4.5 of 5 bubbles 2,677 reviews
0.2 mi away
Sofitel Gold Coast Broadbeach
Show Prices
Show Prices
Show Prices
0.0 mi away
ULTIQA Beach Haven on Broadbeach
0.2 mi away
Phoenician Resort - Broadbeach
0.4 mi away
Ocean Pacific
Ocean Pacific
#2 of 36 in Broadbeach
4.5 of 5 bubbles 815 reviews
Show Prices
Show Prices
Show Prices

Been to South Pacific Plaza Broadbeach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about South Pacific Plaza Broadbeach

Property: South Pacific Plaza Broadbeach
Address: 157 Old Burleigh Rd | Corner Victoria Ave & Old Burleigh Road, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #4 of 36 Specialty Lodging in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:4 star — South Pacific Plaza Broadbeach 4*
Number of rooms: 53
Official Description (provided by the hotel):
South Pacific Plaza consists of 1 & 2 bedroom fully self contained holiday apartments that include everything you require for a peaceful and relaxing holiday. Facilities include, outdoor heated swimming pool and spa. Full sized tennis court, relax in the sauna and enjoy a bbq with family and friends. Secure undercover car parking. The beach is directly opposite to South Pacific Plaza, along with Kurrawa Surf Club. Broadbeach offers a choice of numerous restaurants, close to Jupiters Casino, Gold Coast Convention Centre and shopping. Only minutes from Surfers Paradise & Burleigh. 25kms to Gold Coast Airport, 20m from Oasis Shopping Centre. Day trips to some of Australia's best theme parks, SeaWorld, Dreamworld, Wet and Wild and Warners Bros Movie World. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Agoda and HRS so you can book your South Pacific Plaza Broadbeach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
South Pacific Plaza Broadbeach Gold Coast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing