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South Pacific Plaza Broadbeach
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Reviews (461)
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All reviewsacross the roadgreat locationthe gold coastsurf clubpark the caroasis shopping centretop floorwi fiapartment was spotlessshops and restaurantsafter hourspublic transportair conditioneryour doorstepbedroom unitlight railgreat place to stay
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452 - 457 of 461 reviews
Reviewed April 1, 2011

We were staying at the South Pacific Plaza for 14 nights. When booking from another country we requested an apartment with two queen beds (we had another couple joining us after 5days) and an upper level for a view. The staff emailed back and said this was all fine. On arrival we got our key to an apartment on the first floor when we asked to be high up. Once we got into the room and turned the lights on there was a lizard that ran out of the lounge, into the bedroom and up the bed. We didnt end up finding it. No one answered our calls so in the morning we went down. We said we had a lizard and asked why we were on the first floor when they said we would be on an upper level in the email. The replied that they would clean the room to find the lizard but the lower floor was the only room they could do with two queen beds. They said we could move but we would then get charged for an extra clean and services. I said no thanks because we wanted two queens and that they should have told us that in the email that the only room was on the first floor so we could book somewhere else with a view. We literally could only see the road. The manager then was very very rude and said we were just being difficult. We left it at that. After the five days the other couple turned up and went into look at their bedroom. It had clumps of hair on the floor and a few childrens crayola pens aswell as old clothes tags. They lay on the bed which was as hard as concrete and had a hard line down the middle. Upon investigation we found that our second 'queen' bed was infact two single beds pushed together with a queen sheet over top. They said that the sides of the matress was so hard you couldnt lie on it. It was overall a terrible stay, terrible nights sleeps and felt like you were in filth. Really dissapointing to spend thousands on accomodation thinking you were going to have a great view (a great view really makes the stay) because the staff said that and to get there and be on the first floor. Only good thing is location but you can stay at much nicer places right beside it like Air on Broadbeach which is where we will go next time.

Room Tip: Just dont stay at South Pacific Plaza!
  • Stayed: February 2011, traveled as a couple
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6  Thank nzeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2010

Our room was great, ground floor 1 brm, only thing that was missing was a bath, which was advertised on the website. The toaster didnt work either but that is a minor detail. All that we required for a few days away was within walking distance. Bedding was comfortable and all outside noise could not be heard from the unit. The only thing that was negative was an unpleasant odour in the unit. (i believe it was some form of potpourrie in mesh bags hung within the unit). We would not hesitate to go back in the future.

  • Stayed: November 2010, traveled as a couple
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1  Thank pam198487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2010

great place to stay, close to beach, parks, restaurantsand shops. Great views Only didn't like the fact you had to make sure place was clean when you left ( all dishes washed etc) or you were fined!! bit offputting. as found some of the cutlery dirty from a previous stay.

  • Stayed: October 2010, traveled as a couple
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1  Thank trixie297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2010

Location: The apartment complex is located at the beach end of the Broadbeach Mall where there are lots of cafes/restaurants adjacent to the Oasis Shopping Centre + opp parkland (where the markets are held on Sun mornings) + Kurrawa SLFC. We had full frontal views of the beach + ocean - you cant get better than that!

Apartments: The bldg complex has undergone a refurbishment but not alot of money was spent - basically cosmetic - new paint job on the outside + inside (lobby, hallways etc) as well as new (cheap) carpet in common areas. The pool/spa area was nicely re-done though (pool not heated). However, the standard of the actual apartments inside are only fair - we had booked 3 units - all 'deluxe' - however there wasnt really anything deluxe about them - I would consider them only 3 star at most - mine (1002) smelt + I think one of the lounges which was a trundle had lice in it as everyone who sat on it complained about being itchy. The bedroom mattress was terrible - old, saggy - quilt yuck - the bathroom was actually descent but again nothing special - I couldnt believe the kitchen utenscils/glassware/containers - straight out of your Mum's 70/80's kitchen! The same applied for the other 2 apts.

I personally wouldnt stay here again despite the fantastic location + the cost being quite reasonable (approx $260 p.n for a 1bdm the wk after Easter) as the standard of furnishings etc is just not up to my standard.

  • Stayed: April 2010, traveled with family
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4  Thank OzBoy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

We stayed for 3 nights in what was meant to be a 2 bedroom deluxe apartment. The carpet in the bedrooms looked about 20 years old and had not been steam cleaned in a long time (let alone properly vacuumed). It felt dirty to walk on.

The rug in the living area was too dirty to let my youngest crawl around.

We could not unpack our clothes into any drawers or shelving in the cupboard as they were full of dust. The pantry was not an area you would want to put any food as it was so dirty. This was rectified by the housekeeping on the second day of our stay.

To top it off, the kitchen and bathrooms had heaps of ants that kept coming back no matter how many times I wiped them up.

When I approached reception about the lack of deluxe about the apartment - they were disinterested and shrugged me off.

This is not a place I would recommend to anyone. Very disappointing.

  • Stayed: April 2010, traveled with family
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2  Thank OzFamilyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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